MackinawMan
NW Ohio
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Joined: 07/13/2006
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Divacat wrote:
The service guys are great. The sales guys - not so much. We had the Tundra on site the day we looked at the trailer. CW installed the hitch. They were very well aware of what we planned on hauling the TT with. And of course - They said we could haul it no issues.
Yeah it's a shame you can't trust so many of the sales guys.
Just last Saturday I stopped at a little dealership because my brother is looking for a TT. I was looking at a specific trailer and asked the salesman for the specs on the trailer because it might be too much for my brother's vehicle. He asked what type of vehicle he had and I told him he had a Yukon Denali (Suburban size) and the salesman responded that his Denali "could tow a 10,000 lb. trailer with no problem"..
I laughed and told him I wouldn't tow a 10,000 lb travel trailer with my F350 diesel....and left.
2000 Ford F350 XLT 7.3L PSD CC 4x4 OffRoad SRW Long Bed
2008 Jayco Eagle 314BHDS (Momma Eagle)
Equalizer Hitch System (1400/14000lbs)
Prodigy Brake Controller
Curt XD Class V Receiver Hitch (1500/15000 lb)
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LTCLarry
Maggie Valley, NC
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Joined: 11/03/2011
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Is it that they are just ignorant of the actual capabilities of trucks or are they knowingly selling TT's and 5'ers that are beyond the capabilities of a persons truck. Can there be so many sales folks at so many dealerships who really don't know......seems a stretch.....I'd suggest that many, if not most are operating on the "caveat emptor" school of salesmanship.
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porkchop1221
US
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Joined: 02/14/2012
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I think they just want to make a sale and a commission.
I'm a newbie as well and when I was looking, all the sales people said, OH yeah your 2005 GMC Sierra Denali can totally tow that TT. Once I started doing my research I realized that NO it cannot!
I started looking to upgrade the truck, then thought to myself, I don't want a small TT. I actually want a big 5th wheel... and so we upgraded BOTH.
I hate to say it, but you cannot trust most sleaze people, oh mean sales people.... always do your homework.
2012 GMC 3500HD, Diesel, Crew Cab Standard Bed, SRW
2013 Cyclone 3010 (to be picked up)
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lots2seeinmyrv
Ocean Springs, MS
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Joined: 09/05/2004
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Diva...WOW what a story, so sorry you had to go through all this with your new TT.
Glad CW made it right for you and now you can put this all behind you.
We have a TUNDRA and we love it, it tows our TT just fine. Just got back from the Smoky Mountains, first mountain towing and the Tundra had no problem. Don't listen to the Toyota bashers. Like any 1/2 Ton or 3/4 Ton or 1 Ton...stay within your weight limits and have proper set-up.
There are good people on this forum to help you...ignore the bully's!
Happy Camping
2010 Tundra TRD 4x4 Dbl Cab 5.7L V8 4.30 Max Tow 10,300 Payload 1,640 Class IV Hitch 1,030
Prodigy P2 - Blue Ox Sway Pro 10K/1K lbs
2012 Evergreen Ever-lite 29FK
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Magblue10
Valparaiso, IN
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Great ending to a tuff start for you with the toyhauler. Its a story you will be telling for years to friends and fellow campers that you come across. Im glad all worked out for you.
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wbwood
Mooresville/Troutman, NC area
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RVDavie wrote:wbwood wrote:Glad it worked out Diva....hope the new one pulls better for you...LTCLarry will be estatic! LTCLarry IS ecstatic for Diva........and pleased that our "friends" at CW corrected their error.
Sooooo....it's your way or the highway? No need to get up in arms about it. I was just suggesting something to try that helped out with ours that was set up imporperly in the first place. I didn't say it was THE solution. Adjusting a link will help in the correct aligment of the truck and can assist on the back end. I don't think that the towing capacity of the truck is really the issue of the back and forth movement. I think the truck has enough to pull the trailer, but the capacity issue is a total different story.
No, WB (may I call you WB?) not my way or the highway. I reviewed the numbers and the numbers tell the story....the truck capacity IS/WAS the issue. It is what kicked off the entire saga and it doesn't matter what you or I THINK it matters what reality is .....the universal rules still apply...whether we want them too or not....had CW acted responsibly at the begining and declined to sell Diva the large trailer(when they apparently had an appropriately sized trailer in stock)and advised the correct trailer to begin with Diva would not have endured the stress. Unfortunately the fact remains.......the trailer was too large for the truck.
In fact - when we signed on the final papers for the second camper, the finance guy admitted over his entire career (7 years) he has sold MANY campers to people with the same type truck and he was amazed that the truck really couldn't handle the TT. And now we know what is going on at that CW...they either have sales folks who are un or ill-informed or dare I say, less than forthcoming about the capability of a persons TV.
Diva, much good luck with your new trailer and enjoy camping !
RVDavie and LTCLarry the same person?
Brian
RVing Illustrated
2010 Keystone Sprinter Select 31BH
2001 Coleman Santa Fe
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reubenray
Pearl River, LA.
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lots2seeinmyrv wrote:Diva...WOW what a story, so sorry you had to go through all this with your new TT.
Glad CW made it right for you and now you can put this all behind you.
We have a TUNDRA and we love it, it tows our TT just fine. Just got back from the Smoky Mountains, first mountain towing and the Tundra had no problem. Don't listen to the Toyota bashers. Like any 1/2 Ton or 3/4 Ton or 1 Ton...stay within your weight limits and have proper set-up.
There are good people on this forum to help you...ignore the bully's!
Happy Camping
Ditto!! Our Tundra works great with our Cougar Fifth Wheel.
2013 Tiffin Allegro 31SA
2010 Chevy Equinox
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lbrjet
Liberty, IN
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Joined: 09/20/2010
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You go in to buy a trailer and have your heart set on XXX trailer. CW is not supposed to sell it to you? Get real people. Whatever happened to personal responsibility in this country?
2010 F250 4X4 5.4L 3.73 LS
2011 Flagstaff 831FKBSS
Equalizer E4 1200/12000
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porkchop1221
US
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Joined: 02/14/2012
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I don't think having your heart set on something means you should be lied to and told your tv can handle it. I know I was lied to in the beginning when I was looking. And no, my heart was not set on that particular tt. My sales person was trying to make the sale. Luckily, I Google rv forums, joined this forum and got some great advice.
There are many unscrupulous people out there just trying to make a buck. Don't fault her or any newbie for not knowing and trusting the sales person.
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lbrjet
Liberty, IN
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You should know what your tv can handle. The OP never said they were lied to. The trailer weight was under the tow rating of the Tundra and they bought it. It is a buyer beware purchase and a buyer should be informed before they go shopping. You want to buy a travel trailer and CW sells it to you. That's called a free market economy.
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