For various reasons this weekI I have had to deal with membership, camping world online, and rally customer service. All have handed my "problems" exceptionally well and resolved them quickly. CW even beat Amazons price because of the free shipping. I honestly believe a company takes on the personality and attitude of it's leader. I see Marcus Lemonis philosophy of fair dealings and outstanding customer service spreading through out the company. I dropped GS in 2008. I also quit shopping a CW about that time. In Phoenix Marcus asked and I told him I would give it another try ........ so far so good. Keep up the good work.