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Open Roads Forum  >  Tow Vehicles

 > 2011 F-350 NOX recall and then...**updated**

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RAINEYTXX

Texxxas

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Posted: 06/30/12 07:24pm Link  |  Print  |  Notify Moderator

Truck is back at the dealer-noticed a burning smell-thought it was from the regen cycle-it did it for 3 days and went back to dealer Tuesday. On the first service visit they were concerned about excessive oil consumption that may have led to failed DPF. They noted they checked the oil level. Well, popped the hood, dipstick not seated-oil all over the place. Back at dealer to be cleaned up. 4 times back in 5 weeks that started with a check engine light. Driving a loaner f150 ecoboost now! Much better than the Taurus.


2012 DRV Mobile Suites Atlanta 43'
2012 F-450
2011 Audi A5 Cab
2007 Audi A8L Sport Package
2002 A4 1.8T

NewsW

US

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Posted: 06/30/12 07:53pm Link  |  Print  |  Notify Moderator

Have you thought about buying something with a great reputation like this one:







About the dipstick not seated... is that the one that also did the wrap around wiring harness?

* This post was edited 06/30/12 08:01pm by NewsW *

45Ricochet

North Idaho

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Posted: 06/30/12 08:02pm Link  |  Print  |  Notify Moderator

Even I'm getting tired of your truck
Good luck


06 Ram 3500 CC LB Laramie 4x4 Dually 5.9 Cummins Smarty Jr 48RE Jacobs brake
GVWR 12,200 RAWR 9350
06 Grand Junction 34' High profile 15500 GVWR 3200 pin Mor/ryde 5500 Onan genny Dual A/C Wet bolts
27' Hallett 502, 500HP


The Mad Norsky

Yankton, South Dakota

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Posted: 06/30/12 08:33pm Link  |  Print  |  Notify Moderator

Good lord man, find ANOTHER DEALER!


The Mad Norsky, Doll, Logan, Korey & Rocky
2011 Ford F350 Power Stroke dually
2008 SnowRiver 10-8 D/S Torklift, FastGuns, StableLoads
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Jarlaxle

New England

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Posted: 06/30/12 09:27pm Link  |  Print  |  Notify Moderator

Yes...a Dodge or GMC dealer to trade in the lemon!


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FishOnOne

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Posted: 06/30/12 09:56pm Link  |  Print  |  Notify Moderator

Jarlaxle wrote:

Yes...a Dodge or GMC dealer to trade in the lemon!


Yeah and when you order your Cummins 6.7 go ahead and save yourself alot of future trouble by checking the "emissions delete" option since that's what everyone else is doing to these 6.7 cummins trucks!


'12 Ford Super Duty FX4 ELD CC 6.7 PSD "Built Ford Tough"
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The Mad Norsky

Yankton, South Dakota

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Posted: 06/30/12 10:36pm Link  |  Print  |  Notify Moderator

Jarlaxle wrote:

Yes...a Dodge or GMC dealer to trade in the lemon!



Now that is funny.

But seriously, the dealership this fellow is using seems to have proved convincingly that they know absolutely nothing about his truck, and are incapable of repairing it.

Why, oh why do you keep returning to them???????????????????

Inquiring minds want to know!

I mean, I had the same Nox recall done on mine as you are posting about here. Same year 2011 F350.

No problems for me, none, nada, zip, nyet, no.

Good grief, find some Ford dealer that is competent, and tell those amateurs to go pound sand. Ridiculous.

Its not the vehicle. Its the dealer.

This isn't Three Stooges Ford by chance doing the work???????

RAINEYTXX

Texxxas

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Posted: 07/01/12 06:14am Link  |  Print  |  Notify Moderator

The reason I have to keep returning is because 3 of the 5 times I have had to return is because of the dealers workmanship errors. Another Ford dealer would not clean up this mess under warranty and would not expect them to.

However, they do need to be accountable for their workmanship. I'm very frustrated now with this now.

NewsW

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Posted: 07/01/12 06:17am Link  |  Print  |  Notify Moderator

FishOnOne wrote:

Jarlaxle wrote:

Yes...a Dodge or GMC dealer to trade in the lemon!


Yeah and when you order your Cummins 6.7 go ahead and save yourself alot of future trouble by checking the "emissions delete" option since that's what everyone else is doing to these 6.7 cummins trucks!



No known emission delete kits are sold to address the owners emissions.



NewsW

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Posted: 07/01/12 06:33am Link  |  Print  |  Notify Moderator

RAINEYTXX wrote:

The reason I have to keep returning is because 3 of the 5 times I have had to return is because of the dealers workmanship errors. Another Ford dealer would not clean up this mess under warranty and would not expect them to.

However, they do need to be accountable for their workmanship. I'm very frustrated now with this now.




This is a relatively simple problem (originally) to fix.

It has now spiraled into a major issue.

Get it fixed first, and I'd gently talk the Dealer and Ford Customer Satisfaction into doing something for you, like a courtesy warranty extension (bumper to bumper) for 7/100.

You have done your fair share of frustration.



It comes back to my view that the average dealer tech barely have the skills to change oil and filters, and do a few simple repairs.

Serious repairs with a modern EPA 2010 (or even EPA 2003/08) diesel is beyond all but 1 tech in a given dealer.

Out of that sample, 3 out of 4 are barely competent --- and one have to search real hard to find the 1/4 cracker jack diesel techs at a sample of 4 different dealers.

Basically, a diesel is no longer routinely serviceable at a franchised dealer for all but the simplest faults.

It is up to the customer to locate the great tech --- and that is just not realistic.

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