(I have been thinking about posting this for a long time now. Will probably receive some flames but I don't care)
Thanks for adding places to members to rant and complain along with questions and occasionally compliments. Do we get to do this on Amazon? Sears? Macy's? Home Depot? or other places? Do the CEOs of the places where we all work provide a "vent" option? Where we shop? Not that I know of. Some may offer it but not as visibly and conveniently as you have. One can see that you are really trying.
So here is a Thank You from a Good Sam member since 1986 and forum member from 2002.
Marilyn w/ Joe, 2000 Xplorer Class B van, usually pulling a Ranger bass boat.
Smudge, (in photo) a Shih Tzu/Yorkie Mix and Gizmo is waiting at the Rainbow Bridge
Camping Rig:
2005 Dodge 3500 - Dually- Cummins
2006 Outback 27 RSDS
We also have with us two "fur babies". A Basset Hound and a Chihuahua mix. Both are rescue dogs.
(I have been thinking about posting this for a long time now. Will probably receive some flames but I don't care)
Thanks for adding places to members to rant and complain along with questions and occasionally compliments. Do we get to do this on Amazon? Sears? Macy's? Home Depot? or other places? Do the CEOs of the places where we all work provide a "vent" option? Where we shop? Not that I know of. Some may offer it but not as visibly and conveniently as you have. One can see that you are really trying.
So here is a Thank You from a Good Sam member since 1986 and forum member from 2002.
Yes, I think Marcus and his staff are doing a great job. I don't know of any other large corporation where the executive level gets so involved at the customer level. Good Sam/Camping world is a great company to do business with. We bought our first motorhome last year. Just in the money we have saved stocking it thru Camping world coupons, discounts, and now the free shipping we have paid for our first year membership, our new lifetime membership, and our first year of Good Sam ERS. GS/Cw has changed so much in the last year that Amazon has lost a lot of my business. Keep up the good work Marcus. Thanks to you and your staff.
Todd
Todd, Shirley, and the "Maddawgs" min-pins Precious and Buster Brown
2011 Itasca Cambria 30C
2011 Demco KarKaddy 460SS
TST 507 RV TPMS
"if there is anything left when we are gone, then we miscalculated"
And with all the personal appearances he makes he is very approachable.He was very down to earth and has a genuine concern about improving CW and GS.It's a big company and it won't change over night.
The road service side is kind of out of his hands with the service providers.They can provide good service with one dispatcher/driver where as the other one might just not care as much about service.Seen that a few times when I had AAA years ago.
"If momma not happy ....Who cares.I have my TH AND my toys .
If more execs were as easy to contact as Marcus is then more companies would be run better. Yes you cant always satisfy everyone but its nice to know he at least cares enough to listen to peoples complaints and seems to try to fix the mess or do right by the customers.