Does anyone know if there is any RV manufacture that allows warranty service done by an RV dealer other than the dealer that sells the model?
I know Fleetwood did in the late 80s. Not sure if that manufacturer still offers that warranty service on their RVs. In the late 80s
Fleetwood issued a plastic warranty card. You could take that card to any RV dealer and get repairs. Had to be pre-approved of course. Since a Fleetwood dealer was quite a ways away we used a local dealer for repairs several times for our MH.
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I've never heard of ANY manufacture that requires you to use the selling dealer. Travel trailers are made for "traveling" and what good would the warranty be if you had to be home to use it? I know I've NEVER had anything break down while the trailer was sitting in my driveway, it's always while on the road somewhere, often several thousands of miles from home. If some dealer is telling you that this is true, he's not telling you the truth. RV warranties are national warranties, and the dealer has NOTHING to do with the warranty other than handling the paperwork and authorizations necessary and any dealer can do that. In MOST cases it doesn't even have to be a dealer for your particular brand. If the warranty issue involves structural issues then they will probably want an affiliated dealer to do the work but they don't care which one.
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Some of the RV Manufacturers discourage you from buying from anyone other than a local dealer.
And local dealers are independently owned, so they CAN refuse service to anyone for any reason, especially if you didn't buy from them because you went to a wholesaler to get a better deal!
But in reality, dealers need the cash flow, and even tho they may put you last on their "to do" list..the chances that they will do warranty work on your RV is good.
If you are many miles from your brand's dealership where you bought it, some RV Manufacturers such as Jayco will, with prior authorization...allow you to pick ANY brand of RV dealer or independent repair shop to do the work. And Jayco will pick up the tab.
Other brands of RV's that have few dealers (or no dealerships!) will do the same, and brands such as Lazy Daze Motorhome has no dealer network has an extensive list of repair shops you can use.
My posts shouldn't be taken for factual data. They are purely fictional, for entertainment purposes and should not be constituted as actually related to scientific, technical, engineering, legal, spiritual or practical advice. Amen.
This is on the crossroads website. They recommend to use the selling dealership but allow warranty work at any authorized service center and even provide a list for you. They also will do some work at the factory. That said, many dealers will put you at the end of a long line of repairs if you did not buy from them.
I have used a local repair only facility for years. Always had my warranty work taken care of quicker than taking it to the dealer. Never had any issues and only 10 miles away instead of the dealer 45 miles away, so it saves time and money...
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