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Open Roads Forum  >  Good Sam Club

 > Good Sam Louisville Rally

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RVman3252

Ohio, USA

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Joined: 08/06/2001

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Posted: 06/26/12 08:46pm Link  |  Print  |  Notify Moderator

RohoBorrego wrote:

Marcus, I'm writing this to tell you that the Rally would not honor the price for Daytona that you stated from the stage. You said from the stage that dry camping at Daytona would be $49 and could be upgraded to electric for $99. The question was asked "what if you've already paid" and you stated that you would give a refund. Since we had already registered at the booth for electric at Daytona, we went to the booth and then office were told by both that the cost was $199 and that they would not honor the $99. I spoke to several members of your staff and they heard the same thing I did - $99 for electric at Daytona and several recommended that I contact you to let you know that the price you announced was not being honored. My reservation number for Louisville was 39235 and that is the number they used for my registration for Daytona. I hope you can remendy this situation since it was your announcement.

On another note, we are lifetime charter
members of Good Sams and despite the sun, the recepttion you hosted was outstanding. We appreciate it.


I believe Marcus said $49.00 for dry camping and an additional $99.00 for electric (total of 149.00 for an electric site) or that is how I understood it, which I thought was a great deal. If I could of freed up the time, I would of signed up for Daytona.

I agree the reception was awesome... a little warm but certainly a lot of fun... and appreciated.

RVman / John


RVman3252
3252Px3 KZ Sportsmen Limited Triple Slide Fifth Wheel
Dodge Ram HD2500 V-10 Quad Cab 4x4 w/ PullRite Super 5th

Good Sam Life Member


mlemonis

lincolnshire, IL

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Joined: 03/11/2006

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Posted: 06/26/12 10:14pm Link  |  Print  |  Notify Moderator

49 dollars for dry camping and an additional 99 for electric for a total of 149. that is the correct amount and I will reinforce with my staff


Marcus Lemonis
Chairman and CEO FreedomRoads, Camping World and RVs.com

RohoBorrego

Newalla, Oklahoma

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Joined: 01/10/2004

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Posted: 06/28/12 08:15am Link  |  Print  |  Notify Moderator

Thank you Marcus. Now, how do I get a refund since I paid more than the $149. Is there a number I can call or an email address? Where do I go from here to get the refund?


2004 Newmar Dutch Star Model 4010 with 375 Cummins w/exhaust brake. Jeep Grand Cherokee Limited 4x4 Toad. The early bird may get the worm,but the second mouse gets the cheese.


RohoBorrego

Newalla, Oklahoma

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Posted: 07/09/12 04:54pm Link  |  Print  |  Notify Moderator

RohoBorrego wrote:

Thank you Marcus. Now, how do I get a refund since I paid more than the $149. Is there a number I can call or an email address? Where do I go from here to get the refund?


Still no answer??

Mike Siemens

Bowling Green, Ky

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Joined: 03/26/2012

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Posted: 07/10/12 04:00pm Link  |  Print  |  Notify Moderator

Please e-mail me your contact information. I will work to get you the refund.
Thanks,

Mike Siemens
Msiemens@campingworld.com


Mike Siemens
President
Good Sam Club
mikesiemens@campingworld.com


RVman3252

Ohio, USA

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Posted: 07/10/12 04:41pm Link  |  Print  |  Notify Moderator

Mike Siemens wrote:

Please e-mail me your contact information. I will work to get you the refund.
Thanks,

Mike Siemens
Msiemens@campingworld.com


There you go, you should see your refund soon.

I'm sure with all of the positive changes happening to The Good Sam Club, they are having "growing pains" with an increased responce. I am impressed on the re-actions of Marcus & Mike when a problem is stated from a member... Thanks to both of you!!!

RVman / John

wbwood

Lake Norman, NC area

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Joined: 05/01/2005

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Good Sam RV Club Member

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Posted: 07/10/12 05:00pm Link  |  Print  |  Notify Moderator

They are good people. Things may get busy and mistakes happen. But I do feel they honestly care and try to make things right.


Brian
2013 Thor Chateau 31L
ACME Tow Dolly
2007 Toyota Yaris (Toad)


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