OK first yes they all build lemons, but it is how they handle the issues. The biggest problem is the dealers service departmet. If you have to take your vehicle in 2,3,4 or more times for the samething then you will start looking elsewhere for your next vehicle.
The guy in the link was towing a 4000# trailer (the heaviest) so for the CS agent to try and blame the owner (and some of you for that matter) is crazy. Remember he asked to call her back and record the conversation. This gave her ample time to talk to a supervisor and formulate just how to try and turn the problems around to look like it was caused by him. I believe 100% that she told him the vehicle (EB) was not designed for towing. These are low payed entry level workers that read from a script, nothing more. Ask something technical and they put you on hold or call you back after they get the answer to your question. Yes this goes for ALL of them.
But for some of you to say it is the owners fault or he must of abused the truck, will that just shows how deep blue you truly are.
Don
Perrysburg Dodgeboy 2004 Dodge Ram 2500 Quad Cab SLT Cummins HO
2005 Keystone Cougar 304 BHS
Chrysler the only one to pay back 100% of their loans from the Government. *The Old Car Company" still owes 1.6 billion. Is that better Chuckles
As a EB owner Ford should fix his issue, unless there has been abuse. Sounds like he got himself a lemon. My EB has been trouble free for 5000 miles with the exception of the IC condensation issue, and it's only done that once after driving 350 miles nonstop through florida. And if you goose it every 100miles or so its not an issue. Every manufacturer will screw one up now and then. I'm sure Ford will take care of him sooner or later, and if I was him I would try a different dealer.
-SeaRayder
Current RV: 2009 Keystone Springdale 280FWIKSSR Fifth Wheel
Current TV: 2012 Ford F150 Heavy Duty Crew Cab EcoBoost Lariat 4x4
4x4ord wrote: Maybe there is a market for an insurance policy that will cover the rental on a tow vehicle when your brand new truck is in the shop getting warranty work. Is it hard to find a rental place that can supply a truck equipped with a fifth wheel hitch?
Impossible.
I might rent out a dually with a gooseneck hitch, but I'd never rent out any vehicle with a 5er hitch. Most guys with GN trailers are in their 30s-50s, and know what they're doing. Most 5er towers are in their 60s-80s and have less than no clue what they're doing. Admittedly the goosenecks are more likely to be grossly overweight, but even so, there are a thousand times more fail vids on youtube for 5ers than for goosenecks.
So you are saying that since I'm 64 years old that I do not know how to tow a 5er? Are you saying someone younger tows a 5er better? Just askin'.....
2011 Chevy 3500 HD LTZ Duramax/Allison Crew Cab Long Box DRW
B&W Turnover Ball with Companion
ib516 wrote: All brands break down, all brands make lemons.
Why can't we discuss a factual case without whining about "bashing" and hurt feelings? Put on your big girl panties for gosh sakes. Fact is, this guys is getting screwed, it's not fair, and it's not right. I don't care what the truck brand is.
The only fact we know is, we don't know other than what he says he was doing when the problem began. I can take my truck out and tear it up towing a 30k lb trailer through soft ground and then film it towing a lawn trailer down the blvd with the CEL on for evidence as well as anyone. I'm not convinced yet be it a Ford, GM, Dodge Cummins or the mighty Tundra.
'10 F250 XLT CC SB 5.4L 5spdTS 3.73
ex '95 Cummins,'98 12v Cummins,'01.5 Cummins,'03 Cummins; '05 Hemi
'07 KZ Jag 28JFSS.
greende wrote: So you are saying that since I'm 64 years old that I do not know how to tow a 5er? Are you saying someone younger tows a 5er better? Just askin'.....
Of course he isn't, and you know that full well.
If you look at goosenecks and 5vers, not many RVs are goosenecks, and not many work trailers are 5vers.
Gooseneck work trailers tend to be operated by working people, who are usually younger (30-50), and who operate them day in and day out for a living. They tend to receive training and frequent practice in handling the heavy trailers, and as such tend to be more skilled at operating their vehicles.
5th wheel RV trailers tend to be operated by retired people who use them to travel in their retirement years. They spent most of their lives driving a passenger car or SUV, and tend to have little or no towing experience before jumping right in with both feet on a huge pickup truck and a 5-ton+ trailer. They do not receive any training and tend to not be as skilled at handling their vehicles.
2002 Chevy 3500 DRW 8.1L/Allison
2000 Palomino B1500
...and the reason why I need a DRW to haul a Palomino:
2004 United 7x14 tandem axle enclosed toy trailer
2011 PJ 8x20 7-ton deckover equipment trailer
greende wrote: So you are saying that since I'm 64 years old that I do not know how to tow a 5er? Are you saying someone younger tows a 5er better? Just askin'.....
Of course he isn't, and you know that full well.
If you look at goosenecks and 5vers, not many RVs are goosenecks, and not many work trailers are 5vers.
Gooseneck work trailers tend to be operated by working people, who are usually younger (30-50), and who operate them day in and day out for a living. They tend to receive training and frequent practice in handling the heavy trailers, and as such tend to be more skilled at operating their vehicles.
5th wheel RV trailers tend to be operated by retired people who use them to travel in their retirement years. They spent most of their lives driving a passenger car or SUV, and tend to have little or no towing experience before jumping right in with both feet on a huge pickup truck and a 5-ton+ trailer. They do not receive any training and tend to not be as skilled at handling their vehicles.
I think someone 30 years of age has reflexes that are much quicker than somebody in their 60s. We all slow down as we age, and that's a fact. I am saying two people given the same amount of experience, I rather be in front of the 30 year old and not the 60 year old towing a 15,000 pound trailer.
greende wrote: So you are saying that since I'm 64 years old that I do not know how to tow a 5er? Are you saying someone younger tows a 5er better? Just askin'.....
Of course he isn't, and you know that full well.
If you look at goosenecks and 5vers, not many RVs are goosenecks, and not many work trailers are 5vers.
Gooseneck work trailers tend to be operated by working people, who are usually younger (30-50), and who operate them day in and day out for a living. They tend to receive training and frequent practice in handling the heavy trailers, and as such tend to be more skilled at operating their vehicles.
5th wheel RV trailers tend to be operated by retired people who use them to travel in their retirement years. They spent most of their lives driving a passenger car or SUV, and tend to have little or no towing experience before jumping right in with both feet on a huge pickup truck and a 5-ton+ trailer. They do not receive any training and tend to not be as skilled at handling their vehicles.
I think someone 30 years of age has reflexes that are much quicker than somebody in their 60s. We all slow down as we age, and that's a fact. I am saying two people given the same amount of experience, I rather be in front of the 30 year old and not the 60 year old towing a 15,000 pound trailer.
For the record I am over 50.
My reflexes are a tad slower no doubt but by risk taking as slowed down even more I think.
My reflexes are a tad slower no doubt but by risk taking as slowed down even more I think.
That's the other side of the story. Folks younger than 30 still think they're invincible. They take risks that those of us nearing 60 try to avoid. Less of a hurry too.