Hawkeye0282
Texas
New Member
Joined: 07/08/2012
View Profile
Good Sam RV Club Member
 Offline
|
Evening all-
First post for me concerning my FW.
After this last trip to the desert, we bought our first rig, a 2012 Dutchmen Infinity. Well, we did PDI the trailer and simply missed an obvious problem that you can see on several pictures on the internet.... on the 3470RE with all framless windows, the side bedroom slide windows do not fully clear the side of the trailer when the slide is all the way out. This means, since they obviously crank out at the bottom, you cannot actually open them past about 1/2 way and pushing against the weather strip piece and even the side around the slide. Obviously, this isn't ideal to say the least and a must when we are boondocking to get any air into the bedroom.
Has anyone here come across an issue like this? Camping World tried to adjust the slide to go further, but its at the end and even starting bending the framework when they tried. And worse, now that they did, I can see day light at the base near the corners when the slide is out letting in fun insects and my A/C out... Any experience anyone has with a problem like this would really help. I'm just really starting to get frustrated, we've had so many unforeseen problems with this trailer. It has gone in the shop that is 180 miles away 6 times now for 40 days and counting while we dont get to enjoy the darn thing. (largest slide wire loom snapped/severed all the wires to one motor, water pump failed and plumbing was crimped, hydralic fluid leaking all over the front compartment, auto level system voltage errors, a apparent roof leak and about 15 other small problems that cropped up ((and thats not including little things like a small piece of trim coming off)).
Thanks-
B.J.
* This post was
edited 07/10/12 09:04pm by Hawkeye0282 *
- 2012 Ford F350 King Ranch DRW
- 2012 Dutchmen Infinity 3470RE
|
tandkj
Full timer
Senior Member
Joined: 08/04/2003
View Profile
Offline
|
Ever contact the manufacture? They might have a way of solving the problem like new parts. If it can't be fixed, it goes back to them under the lemon law. Take plenty pictures and a log of shat took place each time to the shop and what you have had to deal with. TYhe pic's and log may come in handy if you have to return it.
Tis another fine day to serve in and for the glory of the Corps. Every day is a holiday and every meal a feast.
08 Camelot
07 Ranger Toad
One Golden Retriever at the Rainbow Bridge and a new one traveling with us.
|
bob213
Fresno, CA
Senior Member
Joined: 12/09/2007
View Profile
Good Sam RV Club Member
Offline
|
Wow!!! Sorry for all your problems. It's really frustrating trying to get these things fixed. If you bought this 5th wheel at Camping World, I would repost this under the "Dear Marcus" forum. He has been great in getting things taken care of for CW customers. Good luck. Hope everything gets taken care of so you can enjoy your FW.
|
Us out West
Let's see...last night we stayed in......
Senior Member
Joined: 12/13/2011
View Profile
Good Sam RV Club Member
|
It's a factory problem...CW is only a dealer doing the service work and they will be the go between.
Sorry to hear about your Infinity issue but hang in there they should be resolved.
Best of luck.
Our Trip Journal
2012 Jayco Pinnacle (View)
36KitchenPantryTripleSlide
MorRyde pin box and suspension
Curt Q24
Dual Pane windows
Auto Levelers
2 AC's
And more...
2009 Silverado 3500HD 4X4 (View)
CC,
Dura-Max 6.6/Allison
LB
DRW
American Tank 65 gal. Aux Fuel
|
Hawkeye0282
Texas
New Member
Joined: 07/08/2012
View Profile
Good Sam RV Club Member
Offline
|
I did contact Dutchmen once, I got a call back from CW about 2 hours later to schedule another service. So I'm a little stumped now.
B.J.
|
|
|
mangler
Calgary, Alberta, Canada
Full Member
Joined: 05/25/2004
View Profile
Offline
|
Sorry to hear about all the troubles. RV'ing should be a hobby not a job, even though they are both about the same amount of work. You clearly have a job on your hands.
Travelling with the wife and two kids (16and14)...
5th: '08 Colorado 29BHDS (10-11,000 lbs wet)
TV : '04 Chevy Silverado 2500HD Duramax/Allison Crew Cab
|
Dave&Monica
Ontario
Full Member
Joined: 09/22/2007
View Profile
|
The problem you mention isn't only evident on the bedroom slide. You'd expect that the window mounted in the sidewalls of the slide to be centered in the width of the sidewall. On the other slides, the window edge is just barely clear of the slide seal also. Very strange.
I hope I'm wrong but the manufacturer will probably tell you that it's designed that way instead of admitting that it's an engineering screw-up.
Dave
2010 Rockwood 8280WS
2008 F250 CC Lariat SB 6.8L V10
|
Dennis M M
Geneva, IL; Tucson, AZ
Senior Member
Joined: 11/06/2004
View Profile
Good Sam RV Club Member
|
Can't help with the repair issues, but the side windows in our bedroom slide are single hung, meaning the bottom half just slides up to open. The side windows in our living area slide are also single hung, but are larger and slide open side to side.
Maybe you can find a pair of that type in the right size to replace the crank-out ones.
I know what a big issue that is, windows by the bed were a non-negotiable criteria in our fiver search.
'99 Volvo VNL610 - 425 HP Volvo; Super 10 Spd
'11 smart fortwo on Volvo
'05 Newmar Mountain Aire 35 BLKS
Trailer Saver; Bigfoot; Pressure-Pro.
Our Travel Blog - A New Adventure
|
jasonlisan
Colorado
Senior Member
Joined: 07/20/2005
View Profile
Good Sam RV Club Member
|
It sounds like it needs to be handled and fixed by the manufacture, CW isn't getting it done for you.
|
Us out West
Let's see...last night we stayed in......
Senior Member
Joined: 12/13/2011
View Profile
Good Sam RV Club Member
|
jasonlisan wrote:It sounds like it needs to be handled and fixed by the manufacture, CW isn't getting it done for you.
Please...CW can do the service with direction from Dutchmen.
Some of you are way to quick to pounce on CW.
|
|
|
