Tom and Adrian it seems the fridge is the source of the problem (over heating/fire potential) but Norcold is giving us a poorly engineered "fix" in the recall box that keeps failing. This reefer needs more than the current recall box to convince me that Norcold is a responsible company.
Anyway, we are still working with an Igloo cooler and will be home to get our second fix in 3 days. Will advise but my guess is they just pop in another recall box and send me on my way.
This is one of many, many reasons that I will be replacing the cooling unit tubing on the back of our unit with one from this company. Comes with a 5 yr warranty with the option to extend after that. NoCold for one has lost all credibility with me and Dometic isn't much better. http://rvcoolingunit.com/Default.aspx
Tom and Adrian asked for an update a month ago so here it is. I asked the repair shop to order another recall box and he told me that Norcold was insisting on him seeing the reefer and perfoming a test before they would ship another fix. I took the MH in, left it with him and the next day he told me it was fixed. Apparently their is a programming or rewiring or adjusting process that he did and it worked without having to send a new black box. Sorry I can't explain what he did more clearly but at least I know that he fixed the black box without replacing it.
I asked him if this was something I could do if the unit went out again and he said no. However he did say that in an emergency and to avoid losing the contents of the reefer and freezer when it quits working again it should be OK to disconnect the black box and plug the power in directly BUT run it on electricity not gas. He believes that the flame is the issue in starting the fires that have been reported not the electricity from shore or generator.
I believe there have been alot of refer fires while they have been plugged into shore power..
2006 Mountain Aire 43
Short haired wife, long haired daschund and 3 sugar gliders are co-pilots, along with Garmin Nuvi 855
05 Honda Pilot with Air Force One supplemental brake
Blue Ox Aventa II towbar
Whirlpool Residential Fridge !!!