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 > Favorite CW product complaint

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Rollnhome

On The Move

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Joined: 07/31/2012

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Posted: 08/11/12 04:49pm Link  |  Quote  |  Print  |  Notify Moderator

SOLD ME A FAULTY BEER HOLDER Camping World Complaint

I bought a chair with a side 12X12 side attachment from camping world, and every night usually around 1:00 to 2:00 I noticed that my beer was spilled or on the ground. So i complained to the manager and he wouldn't listen saying it was human error or something like wind. So i figured I would try to figure this problem out myself and prove him wrong. I installed a weather channel complete kit from walmart and installed the wind vane on the back of my chair with even wind scoops to proove it wasnt wind. . Later the next morning i woke up to pick up 30 or 40 cans by my chair to find out that i had my chair pitched roughly 40 degrees ruining my rubber stopper. Later next week i tried to return the product and the manager said he wouldve helped me out, but because, i drilled 8 holes around the top back of the chair for my weather channel mounts i voided warranty. Lesson learned on this one. Like a camper has to be straight, your chair does too.

othertonka

Stockton, CA

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Posted: 08/11/12 05:21pm Link  |  Quote  |  Print  |  Notify Moderator

Bored today???? Take two aspirins and call me tommorrow


Othertonka
2004 Southwind 32VS 8.1 Workhorse chassis
2002 CRV Toad
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skipnchar

Topeka or somewhere else

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Posted: 08/11/12 05:31pm Link  |  Quote  |  Print  |  Notify Moderator

I purchased a chair from Camping World in Elkhart that required a hammer and pry bar to unfold. I just stopped using it though


2011 F-150 HD Ecoboost 3.5 V6. 2550 payload, 17,100 GCVWR -
2004 F-150 HD (Traded after 80,000 towing miles)
2007 Rockwood 8314SS 34' travel trailer

US Govt survey shows three out of four people make up 75% of the total population


kalynzoo

Los Angeles , California

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Posted: 08/11/12 05:37pm Link  |  Quote  |  Print  |  Notify Moderator

I purchased a cork screw at the local market and I KNOW it must be defective. Although it opens the first bottle of wine without a problem each additional bottle becomes harder and harder to open. Sometimes, when I get to the third bottle I find I cannot open it at all and it requires the help of a designated driver to pull the cork.
Guess they just don't make cork srews or beer can holders like they used too!

Yeah, I'm hot and bored too.

Happy Trails.

Rollnhome

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Posted: 08/11/12 06:30pm Link  |  Quote  |  Print  |  Notify Moderator

I thought it was funny......it's a real ( ) complaint I found.

fordsooperdooty

Southern California

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Posted: 08/11/12 06:38pm Link  |  Quote  |  Print  |  Notify Moderator

I bought a Brinkman "3 burner Tailgate Grill" for $185.00 at my La Mirada Camping World. The sales guy Gus said everything that I needed was in the box..and he also said "it's so easy to assemble that even my 7 year old kid can do it!"

When we got it home, it was abundently aparent that is was going to be a very difficult assembly, lots of parts! I called the Camping World and asked for Gus...and explained that we were unable to get it assembled.

I then asked him if he happened to have the his child handy to assemble our grill or at least ask the kid for advise...and Gus hung up! Now he won't return my calls....

Not very good customer service in my opinion!

ANGRY FACE!






My posts shouldn't be taken for factual data. They are purely fictional, for entertainment purposes and should not be constituted as actually related to scientific, technical, engineering, legal, spiritual or practical advice. Amen.

Rough2000

Arkansas

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Posted: 08/13/12 08:54am Link  |  Quote  |  Print  |  Notify Moderator

Rollnhome wrote:

I thought it was funny......it's a real ( ) complaint I found.


That makes it even funnier


If it moves but shouldn't, use Duct Tape. If it doesn't move but should, use WD40.

DarrenRoberts

Right here and there

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Posted: 08/14/12 08:22am Link  |  Quote  |  Print  |  Notify Moderator

Sounds like camping world can't fix "STUPID". Marcus needs to get Ron White as it's spokesman!

Neal Scott

Bowling Green KY

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Posted: 08/14/12 02:22pm Link  |  Quote  |  Print  |  Notify Moderator

fordsooperdooty wrote:

I bought a Brinkman "3 burner Tailgate Grill" for $185.00 at my La Mirada Camping World. The sales guy Gus said everything that I needed was in the box..and he also said "it's so easy to assemble that even my 7 year old kid can do it!"

When we got it home, it was abundently aparent that is was going to be a very difficult assembly, lots of parts! I called the Camping World and asked for Gus...and explained that we were unable to get it assembled.

I then asked him if he happened to have the his child handy to assemble our grill or at least ask the kid for advise...and Gus hung up! Now he won't return my calls....

Not very good customer service in my opinion!



I agree. We will address this with our VP of Retail and make sure your call gets answered right away. There's no reason that you should have been hung up on nor should your calls be ignored.

-Neal


Neal Scott
VP of Ecommerce
nscott@campingworld.com


Godsey97

Dayton,Ohio

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Posted: 08/15/12 06:53pm Link  |  Quote  |  Print  |  Notify Moderator

Neal Scott wrote:

fordsooperdooty wrote:

I bought a Brinkman "3 burner Tailgate Grill" for $185.00 at my La Mirada Camping World. The sales guy Gus said everything that I needed was in the box..and he also said "it's so easy to assemble that even my 7 year old kid can do it!"

When we got it home, it was abundently aparent that is was going to be a very difficult assembly, lots of parts! I called the Camping World and asked for Gus...and explained that we were unable to get it assembled.

I then asked him if he happened to have the his child handy to assemble our grill or at least ask the kid for advise...and Gus hung up! Now he won't return my calls....

Not very good customer service in my opinion!



I agree. We will address this with our VP of Retail and make sure your call gets answered right away. There's no reason that you should have been hung up on nor should your calls be ignored.

-Neal

Rut-Roh,

I took all of these as tongue-n-cheek knee slappers to give us a chuckle. Hopefully Neal was kidding or someone might get a butt chewin for no reason.

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