Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaires or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
If they were made aware of the need, I would not call it special requirements were needed but just simply common courtesy would have been appropriate. Some dealers "get it" and others don't. I'm surprised some stay in business.
Most dealers do not have a receptacle of any kind just anywhere. Most would be in or around the building and limited.Inside the repair area is usually not a problem unless safety requirements will not permit it. The point is if they said they would provide power and did not they are at fault.To assume that a dealer has power receptacles all over the dealership is not reasonable..unless you are at Lazy days in Orlando.
richfaa wrote: Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaires or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
Since when does a 110v plug constitute "special facilities"? They should have said, up front, that it couldn't be plugged in and the fridge needed to be cleaned out, or that it would need to be switched to LP. At that point, the onus shift to the customer. According to the OP, the dealer agreed to keep it plugged in, but failed to do so. Be interesting to see if they noted this on the work order and, if they did, they owe her replacement contents of the fridge, or equivalent value. IMO, they owe for having to clean it out, too.
Lyle
2002 GMC Sierra 2500 HD Duramax Crew Cab 4x4
Banks Bullet Tuner and Monster Exhaust
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2004 Komfort 25FSG Fifth Wheel
1936 John Deere Model A
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richfaa wrote: Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaired or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
Since when does a 110v plug constitute "special facilities"? They should have said, up front, that it couldn't be plugged in and the fridge needed to be cleaned out, or that it would need to be switched to LP. At that point, the onus shift to the customer. According to the OP, the dealer agreed to keep it plugged in, but failed to do so. Be interesting to see if they noted this on the work order and, if they did, they owe her replacement contents of the fridge, or equivalent value. IMO, they owe for having to clean it out, too.
Lyle
A special facility would be to have a power receptacle where they would not normally have one. We have been in or worked for several dealers and power is usually available in or around the building but not remote from the building or in the display lot or storage lot area. Some dealers even have a area for overnight stays with power.
I am wondering why the unit did not switch over to LP automatically as most do when not connected to AC power.
I had stated that if the dealer had agreed to provide power and did not they are at fault and responsible.
I would guess that if it was not noted on a work order it would be possible that a employee did not know it was supposed to be powered up.
None of us were there so we can not know the exact circumstances but it does sound like the dealer is at fault.
My unit will be at a repair facility in September and the service agreement states that all perishables and valuables should be removed.When left at the shop. They do have a Special area in the rear with power and water for overnight stays.
Our selling dealer does have power near the building for PDI's etc but none remote from the building.
There is more to this story and not proper for us to assume.
richfaa wrote: Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaired or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
Since when does a 110v plug constitute "special facilities"? They should have said, up front, that it couldn't be plugged in and the fridge needed to be cleaned out, or that it would need to be switched to LP. At that point, the onus shift to the customer. According to the OP, the dealer agreed to keep it plugged in, but failed to do so. Be interesting to see if they noted this on the work order and, if they did, they owe her replacement contents of the fridge, or equivalent value. IMO, they owe for having to clean it out, too.
Lyle
A special facility would be to have a power receptacle where they would not normally have one. We have been in or worked for several dealers and power is usually available in or around the building but not remote from the building or in the display lot or storage lot area. Some dealers even have a area for overnight stays with power.
I am wondering why the unit did not switch over to LP automatically as most do when not connected to AC power.
I had stated that if the dealer had agreed to provide power and did not they are at fault and responsible.
I would guess that if it was not noted on a work order it would be possible that a employee did not know it was supposed to be powered up.
None of us were there so we can not know the exact circumstances but it does sound like the dealer is at fault.
My unit will be at a repair facility in September and the service agreement states that all perishables and valuables should be removed.When left at the shop. They do have a Special area in the rear with power and water for overnight stays.
Our selling dealer does have power near the building for PDI's etc but none remote from the building.
There is more to this story and not proper for us to assume.
I guess a dealer agreeing to plug it in doesn't mean anything to you. Many of us have had to fully realize only too late that when a dealers lips are moving they are lying. A commitment is a commitment. RV dealer or not. All the rest of this BS is trying to mask the real issue. The dealer didn't live up to an agreement. No amount of smoke is going to cover it up.
richfaa wrote: Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaired or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
Since when does a 110v plug constitute "special facilities"? They should have said, up front, that it couldn't be plugged in and the fridge needed to be cleaned out, or that it would need to be switched to LP. At that point, the onus shift to the customer. According to the OP, the dealer agreed to keep it plugged in, but failed to do so. Be interesting to see if they noted this on the work order and, if they did, they owe her replacement contents of the fridge, or equivalent value. IMO, they owe for having to clean it out, too.
Lyle
A special facility would be to have a power receptacle where they would not normally have one. We have been in or worked for several dealers and power is usually available in or around the building but not remote from the building or in the display lot or storage lot area. Some dealers even have a area for overnight stays with power.
I am wondering why the unit did not switch over to LP automatically as most do when not connected to AC power.
I had stated that if the dealer had agreed to provide power and did not they are at fault and responsible.
I would guess that if it was not noted on a work order it would be possible that a employee did not know it was supposed to be powered up.
None of us were there so we can not know the exact circumstances but it does sound like the dealer is at fault.
My unit will be at a repair facility in September and the service agreement states that all perishables and valuables should be removed.When left at the shop. They do have a Special area in the rear with power and water for overnight stays.
Our selling dealer does have power near the building for PDI's etc but none remote from the building.
There is more to this story and not proper for us to assume.
I guess a dealer agreeing to plug it in doesn't mean anything to you. Many of us have had to fully realize only too late that when a dealers lips are moving they are lying. A commitment is a commitment. RV dealer or not. All the rest of this BS is trying to mask the real issue. The dealer didn't live up to an agreement. No amount of smoke is going to cover it up.
How many times does he have to say, if the dealer said they would supply power ,and didn't it is on them. Man, are you for real ????? I have dealt with some great rv dealers, give us a break.
It should also be noted that when food spoils in a plastic-lined refrigerator, be it an RV unit or a home unit, it can be VERY difficult to get rid of the bad odor - not impossible, but difficult.
Mike
Mike & Donna Scheer
Green Valley, AZ, USA
2013 GMC SRW Crew Cab 3500 short-bed D/A
2013 HitchHiker Discover America 300 FK
richfaa wrote: Dealers do not normally keep power to the Rv as that requires special facilities that most dealers do not have. If you asked them to keep power on and they said they would but did not they are at fault. We have had our Rv on dealer power while being repaired or serviced but it had to be in a special area. If in the shop they can normally keep it powered.
Since when does a 110v plug constitute "special facilities"? They should have said, up front, that it couldn't be plugged in and the fridge needed to be cleaned out, or that it would need to be switched to LP. At that point, the onus shift to the customer. According to the OP, the dealer agreed to keep it plugged in, but failed to do so. Be interesting to see if they noted this on the work order and, if they did, they owe her replacement contents of the fridge, or equivalent value. IMO, they owe for having to clean it out, too.
Lyle
A special facility would be to have a power receptacle where they would not normally have one. We have been in or worked for several dealers and power is usually available in or around the building but not remote from the building or in the display lot or storage lot area. Some dealers even have a area for overnight stays with power.
I am wondering why the unit did not switch over to LP automatically as most do when not connected to AC power.
I had stated that if the dealer had agreed to provide power and did not they are at fault and responsible.
I would guess that if it was not noted on a work order it would be possible that a employee did not know it was supposed to be powered up.
None of us were there so we can not know the exact circumstances but it does sound like the dealer is at fault.
My unit will be at a repair facility in September and the service agreement states that all perishables and valuables should be removed.When left at the shop. They do have a Special area in the rear with power and water for overnight stays.
Our selling dealer does have power near the building for PDI's etc but none remote from the building.
There is more to this story and not proper for us to assume.
I guess a dealer agreeing to plug it in doesn't mean anything to you. Many of us have had to fully realize only too late that when a dealers lips are moving they are lying. A commitment is a commitment. RV dealer or not. All the rest of this BS is trying to mask the real issue. The dealer didn't live up to an agreement. No amount of smoke is going to cover it up.
How many times does he have to say, if the dealer said they would supply power ,and didn't it is on them. Man, are you for real ????? I have dealt with some great rv dealers, give us a break.
I'm sick and tired of the smoke and mirrors and attempts to obfuscate. If you don't know the meaning of that word look it up. This dealer did not live up to a commitment. End of discussion.
* This post was
edited 08/19/12 06:28pm by LostinAZ *
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