2gypsies
Enjoying the West!
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Joined: 04/02/2003
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We have not received our magazine since February. Anyone else having this problem? I called Good Sam today and was told he didn't know why and he was going to pass it on to his supervisor. Somehow I don't hold good faith that I'll receive a call back! 
Extremely Happy Full-Timers for 16 years
.... now trying to adjust to 3-season traveling - and it isn't easy! 
2004 40' Newmar Dutch Star Diesel Pusher
2004 Jeep Liberty
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wbwood
Mooresville/Troutman, NC area
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Joined: 05/01/2005
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Been getting ours....the Good Sam logo doesn't show up on your profile here.
Brian
RVing Illustrated
2010 Keystone Sprinter Select 31BH
2001 Coleman Santa Fe
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jetboater454
Camping or home
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Joined: 07/21/2009
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For what it's worth,you can read them online.Maybe your mailman reads it and forgets to deliver it afterwards.
"If momma not happy  ....Who cares.I have my TH AND my toys .
2008 3500 Dodge Ram CTD dually 4X4
2007 Gulfstream Endura Max 40
2001 Polaris Ranger 4X4
Mod Pics
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2gypsies
Enjoying the West!
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Joined: 04/02/2003
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wbwood wrote:Been getting ours....the Good Sam logo doesn't show up on your profile here.
That's because I removed it...
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wbwood
Mooresville/Troutman, NC area
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Joined: 05/01/2005
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Ok
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gardenhavens
Where ever I am.
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Joined: 09/13/2012
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2gypsies wrote:We have not received our magazine since February. Anyone else having this problem? I called Good Sam today and was told he didn't know why and he was going to pass it on to his supervisor. Somehow I don't hold good faith that I'll receive a call back!
Hi! I would be interested to know if you got a call back. I have not received my magazines since last year. Every time one comes out, I email and call and then I am sent one. I am now a life member and that still did not change anything. After this past magazine came out and I did not receive again, I emailed Marcus, Customer Service, and I called. They did send me a copy but no other response.
What is also interesting is that I no longer receive any other mail from Good Sam???????? When I call, I am in their system but I must be one of the "glitches" LOL!
Also did not receive a Life Member Decal too - LOL. I guess I will ask next time I call about the magazine.
(PS. I know it is digital but DH wants that magazine in his hands....)
Thanks for letting me vent -
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Good Sam Care Team
Denver
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Joined: 09/12/2012
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Hello Respected Members,
@22gypsies - I will be contacting you through a PM to get your membership information and look into this issue for you, and make sure we correct it.
@gardenhavens - I will also be contacting you in a PM to get your membership information so I can look into your issues as well for you and get your Highways, and a Life Member Decal issued out to you.
Wes Robinson
Good Sam Member Services Care Team
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gardenhavens
Where ever I am.
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Thanks Wes,
Just sent you all the info.
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gardenhavens
Where ever I am.
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Received my OCT/DEC Highways Magazine - YEA!!!! This forum really works - :-)))
Thank you all.
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Good Sam Care Team
Denver
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Hello Gardenhavens,
Thats great to hear the got to you. Thanks for the update.
Wes Robinson
Marcus' Rapid Response Team
Goodsamcs@goodsamfamily.com
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