Starfire5
Florida
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Joined: 02/22/2006
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The KOA in El Reno, Oklahoma did the same thing to us in December! That's why I prefer to stay at state parks.
FINALLY got my RV! - proud new owner of 2009 Winnebago Outlook 30D Ford E450
Dogmom to Reilly (cancer survivor), Bianca (rescue golden), Helen the kitty and now little tiger Suzy (both rescues, too)
Doggie Grandma to one gorgeous golden puppy named Jameson
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dodge guy
Bartlett IL
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Joined: 03/23/2004
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I can see a $10 or $20 dollar cancellation fee, maybe even giving up a full day fee at the extreme high end, but to keep the whole reservation after lees than a day......don`t think so. keep on it and find a better place!
Wife Kim 
Son Brandon 11yrs
Daughter Marissa 10yrs
Dog Shadow 
07 Cherokee 32B
02 Excursion 4X4 V-10 4.30 gear 5Star tuner Y-pipe mod Hellwig sway bar
Reese HP dualcam Prodigy brake controller
A bad day of camping is
better than a good day at work!
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ford truck guy
Pennsylvania
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Joined: 03/22/2008
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UPDATE**** The transaction has now been placed into Dispute by the card company.. we shall see... I Also told them I would be more than happy paying minor a FEE for cancelling...?? Joe
Joe and Lori
2009 Ford F350 SD 6.4
08 Montego Bay
Hers are my pictures
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valhalla360
No paticular place.
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Joined: 08/19/2009
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Horrible customer service and I agree that they should get a poor review online (note: I tried this on rvparkreviews.com once and it wasn't accepted since we didn't actually stay at the park????)
Not trying to be mean to the OP but...Assuming you told the credit card company that you gave them the credit card and you didn't ask about the cancelation penalty, I don't know why they allow the dispute to go thru. The fact that you didn't ask about the cancelation penalties isn't the parks fault. Are they supposed to keep you on the phone for an hour going over each and every detail of thier rental contract? They posted it online.
Tammy Mike & the Bilge Rat (AKA: Diego)
Ford F250 7.3L
1997 Sunnybrook 27' 5er
1995 Gemini Sail Catamaran 34'
Full Time spliting time between boat and 5er
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Art Schlangen
INDIANAPOLIS,IN
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Joined: 10/10/2005
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You really ought to post on the rvparkreviews.com Alot of people read that.. even people not on this site.. Good luck ART
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JimK-NY
fulltimer
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Joined: 05/12/2010
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Vent all you want but you screwed up. Always check on cancellation policies. Many campgrounds (and motels) have 24 hr limits for cancellation; some do not make refunds, including most national parks.
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ford truck guy
Pennsylvania
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Joined: 03/22/2008
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*** UPDATE !! *****
Thanks to all who listened , the card company refunded all our money. Even though it said on the website NO REFUNDS , since we booked over the phone and did not read the website we were entitled to our money back. They admited that they do not tell all the customers and that is why it is on the website.... Joe
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klm
SIOUX FALLS, SD
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Joined: 05/26/2004
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Glad you got your refund, and thanks for the post. A gentle reminder for all of us to ask about cancellation at the time of making our reservations. Happy camping!!
'02 KOUNTRY STAR DP
2012 HONDA FIT "PUMPKINMOBILE"
GILLIGAN- 1ST MATE CAT - 3 HR TOUR
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paulcardoza
Southeastern Massachusetts
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Joined: 01/15/2010
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Do you still hunt your dinner with clubs and stones, too? 
RockDodger wrote:Hard lessen tom learn. Never use a credit card!
Paul & Sandra
New Bedford, MA
2003 Monaco Executive M43 DS2
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westernrvparkowner
montana
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Joined: 11/29/2008
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If they had used cash instead of a credit card, they would need those clubs and stones to have a chance at getting their money back.
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