Thank you for the post MHANSON. I apopogize that the roadside assistance did not meet your expectations. Please send me a private message with your member number and the phone number you'd like to be contacted at at I will review your request and call you.
Thank you, Zach
Thank you for the posts. All members who post a complaint on our forum and receive a resolution have the option of sharing the resolution and corresponding details with the forum. You can also send the OP a message and request that they share the resolution with you if they choose not to post it on the forum.
Thank you for the post RognBon. You are correct, GSRA will pay for the initial service call and you would be responsible for the mounting fees and any additional onsite labor or parts when using your un-mounted tire.
Please feel free to contact us with additional questions or concerns via RV.net or member services at 800-842-5351.
Thank you again,
Thank you for taking the time to speak with me lane412000. I'm pleased that we were able to provide a solution to the problems you were having with your request for service. Please don't hesitate to contact me if you have any issues going forward.
Good Sam Roadside Assistance
Thank you for the post WildwoodQBDS. I apologize for the lack of service during your recent disablement. I found your membership information and left a message at the number we have listed on your account with my contact information. I've begun researching your complaint and look forward to speaking to you.
Thank you, Zach
Thanks for the post gatesy12. I appreciate you taking the time to speak with me and I'm pleased that we were able to resolve your complaint and begin to restore your faith in Good Sam. Please let me know if you have any additional questions or concerns. Safe travels, Zach
Thank you for taking the time to speak with me tpowell. I'm pleased that I was able to address your concerns and provide an acceptable resolution to your complaint. Please feel free to contact me if you have any additional questions or concerns. Thank you, Zach