We did protest and got nowhere.. were told that 'we had appt.' so therefore owed for their 'time' . Plus lady up front said they did shoot the laser which we told her they didn't.. go figure.. The hand don't know what the foot is even doing at that store.. One guy was like us, drove long ways for appt. and they didn't even have him down. Course he had a few choice words for them also. :)
We've made 3 trips to Alaska.. 2X pulling 35ft. fifth wheel including taking it up the Dalton Hwy.. Hope one day for a 4th. I say when driving to Alaska: you pay your money and take your chances.. good roads/bad roads.. and add to say, love the Yukon! Of course the Campbell Hwy.. :)
I seem to be the second person to say this Camping World needs to go in and regroup or just close their doors. On May 8th we had appt. to take our Cardinal Fifth Wheel in to have the axles checked to make sure or not they were aligned. After 2 hrs from our appt. time they take rig back and then 5 minutes later come out with an excuse that the axle spring bushings were worn out. First off, they said the 'plastic bushing' were worn out and the rig does not even have 'plastic bushing'. It actually has a new Moryde system under it with 'brass bushings for a wet bolt system. They kept saying it was 'flopping' but could not show us where! After we told them the appt. was for them to put laser on axles they refused because they kept saying the bushing were worn out and at that point, they were shown spare bushing that we keep in fifth wheel, still refused to shoot laser on axle, then without even shooting laser said nothing was wrong with it. Now, we knew something was wrong by looking at it with naked eye but wanted to make sure. So after being told several stories we told them to get 'forget it' you don't need our business. So needless to say we were charged $99 for 'laser ligament check' that was NEVER done (which we still have recpiet). Reason now I'm writing this is we just had 2 new axles put under fifth wheel from a local company which spotted problem right off! Again needless to say, no business from us again and no recommendations to this place or their employee's! And we feel it wasn't fair that we had to pay the $99 for a service we DID NOT even get.. Customers beware of Pooler, Ga. CW..