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 > Your search for posts made by 'bodyshop bob' found 6 matches.

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RE: NE Ohio to Pigeon Forge/Gatlinburg TN

Up the Creek is an excellent CG. After trying most of the CG's in the area that is the one we like the best. Trolley runs about every 30 minutes or so. Ask to get a site on Walden creek (sites 26-31) as they offer great shade and are close to the creek - in late August it will be really hot, humid & muggy during the day. In the Park visit Elkmont area and walk the trail along the old home sites; or drive up to New Found Gap on 441. Both are much cooler due to the elevation. G'burg & PF are a bit touristy but have some decent spots. Plan a late dinner in G'burg and eat on the roof at Loco Burro. Great view of downtown and at night its pretty nice. We are counting down the days until we go back in October.
bodyshop bob 08/09/17 07:49am RV Parks, Campgrounds and Attractions
RE: 2 monkeys and a football

Final update -- I did get a call from the Svc Mgr who arranged to have my 5er picked up from my house and taken back to the CW-Oakwood location. Toward the end of our call she asked if there was anything she could do. I said, "Yes. The left front tire is wearing unevenly. If I dropped the spare tire and put it in the truck could you have a tech take the spare tire off the steel wheel and mount it on the left front alloy wheel"? She assured me she would take care of that with no charge. I got a call from Eric who first told me my brake controller was shot. I told him it worked when I drove it in and I had no brakes coming out. He quickly amended his story to say he himself had to adjust the new brakes but afterward he noticed the brake controller acting up. I agreed to the quote he provided for a new controller. When the work was done I went to pay and was given a receipt that clearly showed I paid $109.00 for the tire swap that was promised for free. Bottom line - 5th wheel is done and everything appears to work correctly. Bottom, bottom line is I have an email from the Svc Mgr confirming the tire swap at no charge and a receipt plainly showing I paid $109.00. Whatever happened to integrity?
bodyshop bob 03/20/17 06:30am Camping World Service and Installation
RE: Possible frame weld broken on new Montana

Any update on this? Curious minds and potential future Montana owners would love to know.
bodyshop bob 03/07/17 07:53am Fifth-Wheels
RE: 2 monkeys and a football

Just an update -- I responded to the Good Sam Care Team but I fat fingered my return number. I noticed my error yesterday morning and updated it and never heard a word from the dealer. I asked the Good Sam people to please have a Regional Svc or Fixed Ops manager to call me -- nothing. After charging me over $800.00 for 4 new brake assemblies I discovered my 5er has no brakes -- with my brake controller turned up to Max I get just a tiny tug from the coach. They apparently never adjusted the new brakes and let me go down the road that way. Just appalling.
bodyshop bob 03/07/17 07:43am Camping World Service and Installation
2 monkeys and a football

We've all been in busy restaurants where the wait staff is hustling, the bus crew hops between tables, plates of hot meals with attractive presentations come out one after another and the noise level is a happy roar. That can only happen by design and good management. CW-Oakwood has neither of that. It is literally a rudderless ship under minimal power with no captain. You wait to drop your rig off for service and you wait twice as long to pick it up when it's finally finished. The bill will be higher, the promised discounts forgotten and work done poorly. While the waiting for over an hour after paying my bill I noticed a 36' Hurricane Class A parked in the middle of the drive lanes. It was here when I pulled and it was stuck out blocking everything when I left. No one cared. Not a soul assumed any interest. This is a dismal, dank, dark hole from hell. Stay away.
bodyshop bob 03/03/17 02:40pm Camping World Service and Installation
RE: Old insurance claim

Insurance policies and their interpretation are subject to the laws of the state in which the coverage was purchased. So, call your state dept of insurance and ask about a statute of limitations. In many states, there isn't one. IF you had coverage with Progressive back in 2012 AND the shop can say with a very high degree of certainty that the incident in 2012 was the contributing factor to the water damage you should have some coverage in effect. There are certain exemptions and limitations, like failure to mitigate (that means to lessen the damage) but if a reasonable and prudent person thought the damage wasn't much, the duty to mitigate should go away. Your entire claim is predicated upon the shop. IF they can be convinced to strongly state the 2012 incident caused the condition which led to the damages you should have some coverage in play. Do NOT listen to the first claim rep you deal with. Ask to speak to their Unit Manager, if no satisfaction from that person ask to speak to the Branch or Claims Manager and keep going up the line. I work for an auto insurance company now and several times we have afforded coverage to an Insured who just wouldn't go away. To be sure, there has to be a case for affording coverage in the first place. We don't provide coverage to thieves. But a reasonable person, making a reasonable claim with reasonable evidence to support their position usually wins the day. They may only cover the damage that appears to be related to the loss and not all the water damage that occurred over time. So be it -- a little help is better than no help at all.
bodyshop bob 09/07/16 06:07pm General RVing Issues
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