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 > Your search for posts made by 'bodyshop bob' found 13 matches.

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RE: COE sites North Georgia

Ivylog offered some good advice for North Georgia. If you are set on COE CG off Lake Lanier use either Duckett Mill or Bolding Mill. Duckett has easier access back to the main highway. Helen is about an hour north of Duckett. Both Duckett and Bolding have beautiful sites with great lake views/access. Both have Water/Elec only. One thing to consider - although season dates vary year-to-year the COE just started keeping Bolding open all year. Duckett closes very early in the year. (early September). On edit -- you asked about other interesting things in the area -- Toccoa, GA -- where the 501st did boot camp (think Band of Brothers) Toccoa has a very interesting museum dedicated to the Army Air Corp base that was there in the '40's. Trout fishing -- just outside of Helen is a stocked, trophy stream that has massive rainbow trout. Special regulations apply and reservations required. A very enjoyable experience.
bodyshop bob 12/10/15 08:55am RV Parks, Campgrounds and Attractions
RE: Should I submit an insurance claim

Too late to change your claim now. Once you called ,it is on record! This is not exactly true - If you cancel the claim and the insurance company doesn't write a check then there isn't any activity and you won't be liable for a rate increase.
bodyshop bob 11/02/15 03:26pm General RVing Issues
RE: camping in Gatlinburg or Pigeon Forge tn

Well -- if you just want big sites, with good privacy, free wifi and full hook-ups and can live without a bathhouse or a campground store then Up the Creek RV park outside of Pigeon Forge is a great choice. The pooch will like the dog run and the open green spaces at the front of the campground.
bodyshop bob 11/02/15 02:57pm RV Parks, Campgrounds and Attractions
RE: Virginia State parks new site specific policy

Personally, I like site-specific because I don't have an open schedule. However, I've read many folks who don't like the site-specific for many reasons including yours. I think the best alternative for any state is to make every other site one that can be reserved. Give you folks with ample time to pull in and find one of your choosing. Gives me the ability to find a site that fits my rig and the knowledge it will be available when I show up. Best of both worlds.
bodyshop bob 08/28/15 01:10pm RV Parks, Campgrounds and Attractions

'99 Ford would carry first generation airbags. The OEM's were still figuring out how to properly engineer those rascals. In some Ford Crown Vic's and Town Cars we would discover the BACK glass was loose after an airbag deployment. It was discovered the deploying airbag increased the cabin air pressure so quickly the air vents couldn't compensate and the back glass seal was the first to let go. You probably got socked by a wall of air and suffered something similar to blast exposure. Were your ears ringing? Just a small suggestion -- vehicles today have fenders in the front and quarter panels in the back. Your fender got damaged. One more small point -- Comprehensive deductibles are typically lower than Collision deductibles. Animal impacts should be classed as a Comp claim. Doesn't matter if you collided with the animal or not. Actually, the animal hit you. Insist on the insurance company marking it as a Comp loss.
bodyshop bob 08/18/15 08:06pm General RVing Issues

Your post doesn't make it clear -- are you going thru your insurance? If so, there won't be much you can do. Present the lowest estimate and pay Out Of Pocket for any overages. If you are going thru someone else's insurance you can ask for a "PD Release" on an agreed figure just below the total loss threshold and you can do whatever you want(as long as you follow federal safety laws). I'm not overly familiar with MI total loss laws but some states exclude airbags from the total loss calculation.
bodyshop bob 08/18/15 07:44pm General RVing Issues
RE: Best place to camp in piegon forge TN Will be first time

Yes -- there are lots of options for CG's around PForge. Other than 50amp do you have any preferences? Do you have kids? Want a pool? Arcade? CG's are a little like antiques -- one man's treasure is another man's trash. We have decided that Up the Creek in PForge is our 1st choice. Outside of town but still convenient. Big sites, great owners, cable TV & Wifi but no bath houses, pools or store on site. Easy to Townsend and if you know the back roads easy to most areas of PForge.
bodyshop bob 08/06/15 02:21pm RV Parks, Campgrounds and Attractions
RE: Yet another POOR Camping World installation.

Well, there are mistakes and then there is rank incompetence coupled with a "who cares" attitude. This looks more like the latter. Any discussion with the Service Mgr at the CW location?
bodyshop bob 07/31/15 09:03am Camping World Service and Installation
RE: Just an observation

The Service Advisor was fine - I had no issues with the poor guy. The problem was the lack of planning that had him alone. Personally, I always trained my office staff that a customer in front of you took priority over an incoming phone call. It's just that point -- it looks like no one has considered a customer's perception at CW and it certainly looks like no one is willing to spend some money to improve the customer interaction. On the other hand, Chick-Fil-A has actively pursued creating a great customer interaction, they spend the money to hire the staff and think about ways to constantly improve the customer experience. Let me give you one example: Several months ago the DW and I were there in the evening. It was cold and rainy out. The store manager was outside with a large golf umbrella and as customers parked the manager would escort them inside under the umbrella. It was, and continues to be, the single greatest example of customer service I've ever witnessed. It cost the store nothing, it didn't involve training or material and it had tremendous impact. It was undoubtably born out of a desire to please the customers and show appreciation for coming out on a miserable night. THAT is customer service.
bodyshop bob 06/03/15 06:57am Camping World Service and Installation
RE: Where not to picnic GSMP

I lean toward the "not knowing" camp. I know that spot well. It has the universal sign (to RV'ers) for a dump station and it's written out, too. However, 15 years ago "dump station" wasn't in my everyday vocabulary. These young'uns had probably been denied the RVing experience and had no clue. The Sugarland Visitor Center is close by and is usually packed.
bodyshop bob 06/02/15 09:05am General RVing Issues
RE: Just an observation

Wow! Here is an apple and here is an orange. If you want a $3.49 repair I'm sure you could have been out that fast. A little bit more goes into service at an RV dealer than fast food. Wow -- comprehension is a gift! I was obviously referring to the entire check in experience and not the repair itself. They plan to have the unit for a couple of weeks. Just to grind it to a fine point -- there is not one iota difference between the 2 processes. One just took entirely too long. so you think your comparison between a kfc and an rv service center are an equal and fair comparison ? Maybe a car dealership and an Rv dealer but fast food really? Last time I took my wife's Mercedes in for service I was greeted immediately , by a greeter who took the key and moved the vehicle, I waited about 20 minutes to actually talk to the service advisor. you must be from the " I want it now! " generation. Also have been to a few RV dealers, waiting is on par with auto dealers. Actually, no. This is probably going to irk you slightly; but, there isn't a dimes worth of difference from a donut shop to M/Benz dealer. Both are service companies. Both survive by meeting the needs of its customer, both have a unique medium. Be it bagels or Benz's the art of creating a pleasing customer experience begins by striving to please your customer. Then, you design processes that do that and build staff and incur expenses related to delivering the experience. Put more simply, you can want to please a customer or you can plan to please a customer. One is free and never works the other can be expensive and sometimes works. It's the culture that delivers the difference.
bodyshop bob 06/01/15 02:08pm Camping World Service and Installation
RE: Just an observation

Wow! Here is an apple and here is an orange. If you want a $3.49 repair I'm sure you could have been out that fast. A little bit more goes into service at an RV dealer than fast food. Wow -- comprehension is a gift! I was obviously referring to the entire check in experience and not the repair itself. They plan to have the unit for a couple of weeks. Just to grind it to a fine point -- there is not one iota difference between the 2 processes. One just took entirely too long.
bodyshop bob 06/01/15 01:29pm Camping World Service and Installation
Just an observation

Had an appointment and dropped off our 5er at CW- Oakwood today. Disconnected and walked over to Service where I queued up behind another gent. The one and only Service Advisor was on the phone and reviewing repair orders. So, we waited. And waited. And waited just a bit more. The SA acknowledged the gent in front and began waiting on him. Soon after another SA came in and took over gent #1. I came over, went over my concerns and and added some other items. Total time from walking in to leaving it with them was well over 30 minutes. Stopped by a CFA restaurant and was greeted in the drive thru by an employee who politely greeted me, immediately took my order and I waited less than a minute to receive my order. Extremely fast, amazingly friendly, and exactly what I ordered. Total time - maybe 3 minutes. Probably less. Why the difference between the 2 companies? Culture. That's it. A "want to" mentality. Both are service companies. Both use a medium to satisfy their customers. One uses RV's and one uses chicken. One does it very well and one doesn't.
bodyshop bob 06/01/15 01:16pm Camping World Service and Installation
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