RV.Net Open Roads Forum: Dometic Refer Recall - Possible Fire Hazard -Update 2/13/07
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 > Dometic Refer Recall - Possible Fire Hazard -Update 2/13/07

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stevenal

Newport, OR, USA

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Posted: 11/08/06 11:26am Link  |  Quote  |  Print  |  Notify Moderator

Quote:

All production of the affected units from April 1997 through May of 2003 utilized the 354 watt heating element.


If all means all I think you can ignore the amp ratings on the stickers. My 1999 camper has an OEM Dometic with a model and serial # that match the list. Door sticker says 2.7A.


'99 Bigfoot 1500
with low loss control on the Fantastic, Dino board on the Dometic.
Torklifts and Fastguns
'04 F350 V10 Crew SRW SB 4X4 6 speed
with tow hook replacement, dual rate charging, Line-X, Timbrens.

Dave Holl

Centerburg Ohio

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Posted: 11/09/06 01:50pm Link  |  Quote  |  Print  |  Notify Moderator

Hello,

Well, I'm in the recall category too. I called my dealer and the boss didn't know about the recall so I emailed a copy. He was angry that customers knew about it before the dealership!

Then I called Dometic to register name, etc in their system. Maybe we'll see something happen soon.

Thanks to all who found out about the recall!!

Dave Holl


F350 with goodies.
24E29 Titanium 5er

Dusty R

Charlotte Michigan 48813

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Posted: 11/10/06 03:03pm Link  |  Quote  |  Print  |  Notify Moderator

Our's falls in the serial number range but not model.

Side note. A unit with a thermocouple is old technology and has not been used for the last 15 years, give or take. The thermocouple produced about 250 mil volts. What many of you are calling a thermocouple is an electrode, fire/flame will conduct electric, so using the burner as a ground conductor and the probe (which looks some what like a thermocouple) as an insulted conductor the printed circuit board sees a current flow through the flame when it is present and allows the gas to continue to flow.

Phils

Paradise, CA

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Posted: 11/11/06 08:24am Link  |  Quote  |  Print  |  Notify Moderator

Wow, thanks Dusty R!

I had no idea that a flame conducted electricity. Do you think the slag buildup on the electrode is interfering with the electrical flow? When enough slag builds up the microprocessor won't let the flame ignite again after it shuts off during a normal cooling cycle. I could only guess that the residual heat from the slag was telling the microprocessor that something was wrong. The fridge will function fine, then when the flame turns off the "check fridge" light comes on and the fridge will no longer re-light. Unless I turn power off, then on again. It'll relight and go through one entire cycle, but won't relight the second time and the "check fridge" light will be on again. Clean the slag off of the electrode and all is fine for 6 more months.

It operates just fine, of course, if I switch it to AC power which is what I do until I have time to pull them out and clean the electrodes.

Phil


'03 F250 deezle and '01 Komfort 27FS
Off the grid and outta sight at home
Go camping to have neighbors and amenities

stevenal

Newport, OR, USA

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Posted: 11/11/06 07:16pm Link  |  Quote  |  Print  |  Notify Moderator

My multi-meter says 3A and 118V. Looks like 354W to me, even though the label says 2.7A. I called, so they should be sending me added information when it's available.

Dusty R

Charlotte Michigan 48813

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Posted: 11/12/06 07:16am Link  |  Quote  |  Print  |  Notify Moderator

Phils wrote:

Wow, thanks Dusty R!

I had no idea that a flame conducted electricity. Do you think the slag buildup on the electrode is interfering with the electrical flow? When enough slag builds up the microprocessor won't let the flame ignite again after it shuts off during a normal cooling cycle. I could only guess that the residual heat from the slag was telling the microprocessor that something was wrong. The fridge will function fine, then when the flame turns off the "check fridge" light comes on and the fridge will no longer re-light. Unless I turn power off, then on again. It'll relight and go through one entire cycle, but won't relight the second time and the "check fridge" light will be on again. Clean the slag off of the electrode and all is fine for 6 more months.

It operates just fine, of course, if I switch it to AC power which is what I do until I have time to pull them out and clean the electrodes.
Phil



Phil,

I read your earily post. Have you talked to the manufacture?

Is the meterial that is melting plastic, (an insulator), or metal, (a conductor)? That burner would only metal a very soft metal like solder, or pot metal.

If it's metal it could be shorting the electric probe, or if it's plastic it could be insulating the probe and not allowing a spark to light the burner and/or the sensing current to flow.

I would think replacing it with stainless steel would be the best. Perhaps the manufacture is aware of this and has a replacement.

Dusty R

billsenick

Enterprise, Florida

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Posted: 11/14/06 09:04am Link  |  Quote  |  Print  |  Notify Moderator

I contacted the phone number for Dometic provided for in the potential recall, left my information and then called the customer service department to explain my situation.

My refer has expended all of its coolant, the unit is 3.5 years old I explained to the customer service rep that I was familiar with the potential recall (thanks to RV. Net) and explained my dilemma, the rep was somewhat evasive, I mentioned that the unit as stands is useless without coolant and wanted to know if Dometic would remedy the situation via warranty since the unit is so new, my request was rejected (so much for customer service) he said to wait for the final disposition of their investigation into the recall.

Unfortunately my wife and I are leaving for thanksgiving vacation and returning to a cooler with ice was not an option, so I removed the junk unit and replaced it with a residential refer awaiting the results of the recall. Its unfortunate that a 3.5 year unit is rendered useless due to poor manufacturing but it now seems to be the norm in the RV business. I will post any further info as I receive it.

Bill Senick
2003 KSCA 3740

* This post was edited 11/14/06 01:05pm by billsenick *





keithbennett

Aurora, CO

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Posted: 11/14/06 09:27am Link  |  Quote  |  Print  |  Notify Moderator

I've joined this ever increasing group and left the message with Dometic - who "cares deeply about my saftey and well being".

Thanks to all for the heads up and good info. Saftey in numbers.

Happy Turkey day to all...


RealVideo Campsites

HB`

Great East Texas Woods

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Posted: 11/14/06 09:10pm Link  |  Quote  |  Print  |  Notify Moderator

I also fit mod #, least mine still works lol


1985 honey Class A MH,
P.F.I.F.

MELM

GA

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Posted: 11/15/06 04:16pm Link  |  Quote  |  Print  |  Notify Moderator

binary1 posted the following in the thread that is in the Class A forum:

binary1 wrote:

Glad you posted this. Friends of mine just lost their MountainAire to this. They almost lost their lives. The coach was at the house be readied for their next trip, they turned the refer on to cool it down (on gas). It caught fire and in less then 10 minutes it was a total loss and Wayne was laying on the ground where the concussion/impact of the rapid expansion of the fire (mild explosion) knocked him out while he was trying to put the fire out or at least control it with the garden hose till the fire dept. arrived. They are one of several instances which caused this to become a recall. A couple of years I talked with some folks in Elkhardt who were there to argure (with lawyer)with the coach manufacturer over the loss of their coach. So this has been an issue for some time and is just now becoming publicized.

Mel

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