Out of an abundance of caution, on May 21, 2009, Nutro Products
announced a voluntary recall of select varieties of NUTRO(R)
NATURAL CHOICE(R) COMPLETE CARE(R) Dry Cat Foods and NUTRO(R)
MAX(R) Cat Dry Foods with "Best If Used By Dates" between May 12,
2010 and August 22, 2010. This recall is due to incorrect levels
of zinc and potassium in our finished product resulting from a
production error by a US-based premix supplier.
Two mineral premixes were affected. One premix contained excessive
levels of zinc and under-supplemented potassium. The second premix
under-supplemented potassium. Both zinc and potassium are essential
nutrients for cats and are added as nutritional supplements to NUTRO(R)
dry cat food.
As soon as we became aware of the issue, we made the decision to hold
shipments of affected dry cat product, and took immediate action to
verify with our mineral premix supplier that no other products were
affected. We then contacted the FDA to notify them of the voluntary
recall. A full list of affected product and available alternatives
for your clients is available at
We have completed a comprehensive audit of premixes for all NUTRO(R)
products, and have confirmed that this issue only affects certain dry
cat food products. No other NUTRO(R) products are affected, including
dry dog food, wet dog and cat foods and dog and cat treats.
Consumers who have purchased affected product should immediately
discontinue feeding the product to their cats, and switch to another
product with a balanced nutritional profile. While we have received
no consumer complaints related to this issue, cat owners should monitor
their cat for symptoms, including a reduction in appetite or refusal
of food, weight loss, vomiting or diarrhea. We have suggested that
cat owners contact their veterinarian if their cat is experiencing
health issues or is pregnant.
Consumers who have purchased product affected by this voluntary recall
should return it to their retailer for a full refund or exchange for
another NUTRO(R) dry cat food product.
Affected product was distributed to retail customers in all 50 states,
as well as to customers in Canada, Mexico, Japan, Korea, Thailand,
Malaysia, Singapore, Indonesia, New Zealand, and Israel. We are
working with all of our distributors and retail customers, in both
the US and internationally, to ensure that the recalled products are
not on store shelves.
Dr. Tiffany Bierer
Health and Nutrition Manager
Nutro Products Inc.
Doug & Sandy
Jill (12yr old Golden) Charmin (at the bridge)
Henry our camping cat
2009 Honda CRV
Kevin & Dawn
Persalina & Moonbeam. We love you & miss you so very much!
Chloie Pearl & Muraco Misun
'07 Itasca Suncruiser 35L
Workhorse 24-8.1 Vortec w/6 sp. Allison
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