kevcon62
louisiana
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Joined: 09/08/2007
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I need some help with a question do i have to bring my TT to the dealer i bought it from to do my warranty work or can i bring it to any rockwood dealer some imput on this would be great
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strubelfamily
Wentzville Mo
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Joined: 04/26/2007
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usually you can bring your TT to any rockwood dealer, but in my experience I have found that most dealers will put you behind their true customers. That is why the RV I bought this time was with the dealer close to me
Mike & Shannon
Kids:
Morgan,Jake,Jarret,Alexis
American Bulldog: Caramel Apple
My toys
2007 F150 crew cab 5.4
2007 Rockwood signature 8318SS
2007 Grabber Orange Mustang GT
2006 Honda Rancher ATV
"It's always something" (especially when you own an RV)
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MFinCA
San Francisco Bay Area, CA
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Joined: 06/09/2004
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strubelfamily wrote:usually you can bring your TT to any rockwood dealer, but in my experience I have found that most dealers will put you behind their true customers. That is why the RV I bought this time was with the dealer close to me The quote in your signature cracked me up:
"It's always something" (especially when you own an RV)
I feel great if I can get out of a visit to Camping World for less than $100. 
MFinCA
2004 Homestead Settler 255RS
1999 Chevrolet Suburban 2500
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crappie_fisherman
Fort Wayne, Indiana
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Joined: 08/09/2005
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strubelfamily wrote:usually you can bring your TT to any rockwood dealer, but in my experience I have found that most dealers will put you behind their true customers.
I found the opposite...plus doesn't this dealer want to consider ME a TRUE customer someday?...
If a dealership acts this way for repair work for ANY customer...I'm not so sure I would want to be THEIR true anything.
You can go anywhere you want...and that's what's great about it...you do get to choose...and if you get treated like suggested above...well now you know I won't be buying ANYTHING from that dealership EVER.
joe.
DH, DW, 2 DD's
2005 Excursion V10 w/4.30's
- Hensley Arrow
- Prodigy
- Hellwig rear sway bar
- RoadMaster Suspension
- Front 2" hitch
- Bilsteins
2007 JayFlight 31BHDS (3 women & 2 slides...it helps!  )
Mini & the BEAST
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gillguy
Valdosta, GA
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Joined: 02/08/2006
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I bought my Forest River Rockwood 8317SS in Ohio, and I have the warranty work done by a dealer in Lake Park GA who doesn't sell Rockwoods but sells Forest River Wildcats. I haven't had any problem getting in either.
Bobby (USAF Retired)
2007 Chevy 2500 LBZ Duramax C/C, S/B 4X4
2006 Rockwood 8317SS
1973 Airstream Ambassador
Old Town Penobscot 16
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funkygti
Reading, PA
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Joined: 01/31/2006
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We haven't had any problem getting our warranty work done at a dealer who sells Forest River products. He doesn't sell Rockwoods either. Our dealer went under last year so they aren't even an option.
Nina
2006 Rockwood 8317ss
2000 Ford Excursion V10 LTD
Equal-i-zer
Prodigy
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travelingmomof2
New York
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Joined: 06/13/2007
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We have found much better success getting work done at the dealer we bought it from when it is WARRANTY work. Otherwise, anyone!
2007 Rockwood 8317 Signature Series
It's "S'more Fun" now that we are Rving it!
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