Malder wrote: Not that I like to promulgate rumours, but I heard from a credible source that WW will be filing chapter 13 (http://en.wikipedia.org/wiki/Bankruptcy#Chapters) very shortly.
As far as big companies being in better shape in this economy, 2 words - Bear Stearns (I know I know - sub-prime bust killed BS - remember housing also fueled a lot of RV purchase as well!)
I don't know how chapter 13 would affect any warranty claims, but I think Vspec's experience would probably become more common.
You know I heard the same thing last week from a couple of guys that worked at the Perris plant..
winebrad wrote: I have an 07 FS2500 that I have used about 7 times. Back in March I was checking it out before a 5 day weekend at Hollister and found that the frame was bent between the rear axels on passenger side. The axels were pushed over about 2-3"s therefore causing the tire to wear on the inner wheel well when loaded. One of the tires was worn comppletely smooth in the inside. Long story short, I took many pics and sent to Giant RV in Montclaire as well as WW. This was on Sunday, Monday morning I recieved a call from Giant in shock from the pics I had sent that call was followed in short order by a call from WW. WW sent a driver to my house on Wed and picked up the Trailer in Santa Rosa and 4 weeks later I received it back with a totally upgraded or new frame as well as new sink, new range, roof sag fixed, new refrig wall, floor all repaired and painted, new carpet, new tires. So basically my trailer is like new again and I am completely happy. They really stepped up to the plate for me and for that my hat is off to them. They kept saying that they would take care of everything and they did.
holy cow... this is the EXACT same thing i am going through.... they picked it up three weeks ago and called me friday ans said it was done and they are going to deliver the coach today or tomorrow.... damn. that was fast... he also stated the same thing... new frame, axles, all undercarriage, etc. the list went on. I hope mine looks like new again.
winebrad wrote: I have an 07 FS2500 that I have used about 7 times. Back in March I was checking it out before a 5 day weekend at Hollister and found that the frame was bent between the rear axels on passenger side. The axels were pushed over about 2-3"s therefore causing the tire to wear on the inner wheel well when loaded. One of the tires was worn comppletely smooth in the inside. Long story short, I took many pics and sent to Giant RV in Montclaire as well as WW. This was on Sunday, Monday morning I recieved a call from Giant in shock from the pics I had sent that call was followed in short order by a call from WW. WW sent a driver to my house on Wed and picked up the Trailer in Santa Rosa and 4 weeks later I received it back with a totally upgraded or new frame as well as new sink, new range, roof sag fixed, new refrig wall, floor all repaired and painted, new carpet, new tires. So basically my trailer is like new again and I am completely happy. They really stepped up to the plate for me and for that my hat is off to them. They kept saying that they would take care of everything and they did.
holy cow... this is the EXACT same thing i am going through.... they picked it up three weeks ago and called me friday ans said it was done and they are going to deliver the coach today or tomorrow.... damn. that was fast... he also stated the same thing... new frame, axles, all undercarriage, etc. the list went on. I hope mine looks like new again.
holy cow again...... Same here, new frame with outriggers, 4 inches taller, so I can go with the 16 inch wheels. They also did all kinds of minor interior appearance improvements and even cleaned the outside and made my bed! It was a one week turn around.
April 6, 2008
Weekend Warrior Trailers Inc.
1320 W. Oleander Ave.
Perris, CA 92571
Attention: Dominic Brock
I want to thank you and your crew for doing such an excellent job in repairing our 5th wheel. I was very impressed with the quality of work that was done on the frame welding as well as the all the other repairs that were done.
This is the second Weekend Warrior we have owned and we remain loyal customers. Again, many thanks for the prompt and courteous service provided by you and your company.
Respectfully,
Howard Waage
cc: Mark Warmoth
* This post was
edited 06/02/08 11:43am by Racorman *
AKA..... 56Nomad
2006 Weekend Warrior (LE3305)
1999 Lance Camper (1130)
2005 King Quad 700
2008 King Quad 750
Haul all the toys with a Chevy 1 Ton Duramax/Allison 4x4 -Edge w/Juice and 4" Exhaust
Well it's been over a week now for me and still no call back from anyone at WW. If you ask me, so far their customer service is terrible. It looks like you only get service if you still have warranty left.
I have a 5 inch plus bent frame on my 2005 FB2200 on the tongue.
tzurick wrote: Well it's been over a week now for me and still no call back from anyone at WW. If you ask me, so far their customer service is terrible. It looks like you only get service if you still have warranty left.
I have a 5 inch plus bent frame on my 2005 FB2200 on the tongue.
Be diligent and keep calling. Also, send them a certified letter outlining the problem and include photos if you can.
They have a lot on their plate right now......... Consider the fact that they are a small company and you are just one more number on their list.
They picked mine up a week and a half ago. I have not heard anything yet either. I will be making some phone calls tomorrow. I will let you all know what I hear.
It's good to see some success stories to balance out the horror tales. I think they learned some lessons from the mistakes they made earlier this year.
Please help with issue!
I have a peculiar issue that I will outline here. I recently traded in my 2007 FS2500 with Giant RV. It was a long distance trade as I am in Washington State and had my trailer shipped to them and the new one shipped to me. Long story short, they called today and said that I have misrepresented my trade because I have frame damage which has caused the wheels to tear away the wheel boxes and the floor to become buckled. I had no idea of this condition before the trade and would have definitely gotten it fixed under the recall if I had. Who can I talk with at WW or email to start getting this resolved? It worries me when Giant RV starts talking about bringing legal issues up and says that I should talk with their lawyer (which probably is not a good idea.) Can anyone help me out?
Thanks!
Chris
Malder wrote: Not that I like to promulgate rumours, but I heard from a credible source that WW will be filing chapter 13 (http://en.wikipedia.org/wiki/Bankruptcy#Chapters) very shortly.
As far as big companies being in better shape in this economy, 2 words - Bear Stearns (I know I know - sub-prime bust killed BS - remember housing also fueled a lot of RV purchase as well!)
I don't know how chapter 13 would affect any warranty claims, but I think Vspec's experience would probably become more common.
I spoke with Mark yesterday about all the rumors regarding a BK filing. He stated to me, Weekend Warrior MFG is NOT going to file. Straight from the CEO himself. I'm sure it won't be an easy road to travel, but I have confidence that Mark and WW will pull out of this in a positive light.
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