That's great! :-) Thanks for the photo too, that will make wife very happy to find out it can be lowered. I didn't get a manual for the awning for some reason and when I dowloaded it today online it said it could be done, but I haven't gotten confirmation until now.
The manual says you can even adjust it so one end is lower than the other so rain runs off and it can be retracted without them being even. Sounds like a heck of a system if that's true.
Take care,
Greg & Kathy
The schnoodle "Tica"
2007 Jayco Greyhawk 32SS Kodiak
2008 Saturn Vue toad
Thank you all for your responses. The 32' does not have the front slideout which allows the awning to be adjustable. I have a 35' Seneca GS which has a front slideout. The automatic electric awning has to clear the slideout which prohibits it's adjustment. The electric arms continuously stick when extending the awning which causes it to hang on top of the slideout. I have sprayed silicone on the moving parts hoping this might help but it doesn't.
The dealer says it is a flaw in the Jayco design and there is nothing I can do about it.
It is hard to accept this answer.