joppa
Massachusetts
Senior Member
Joined: 09/12/2006
View Profile
 Offline
|
We have HD sat dish and receiver on the coach but had never activated. Thought I'd make DW's day and order the service from Direct TV. Spent 1.5 hours on the phone. Was advised to call a different number 5 times.... no kidding 5 times. Enough******over that 90 minutes that I gave up... The last place they directed me to was KVH website and click "where to buy" but that's all hardware. Any ideas.
The World is a book, and those who do not travel read only a page. ~St. Augustine
2007 Foretravel Nimbus
Cummins ISM 500HP
Allison MH4000w/Retarder
|
rnr42005
melbourne, fl.
Senior Member
Joined: 09/09/2007
View Profile
Offline
|
we had directv for 6 months and that was the worst consumer experience we have ever had.
bought out our "contract" that they tell you doesn't exist and they threatened us over the phone several times with collections. finally had to get our attorney involved.
check them out here:
http://www.ripoffreport.com/default.asp
sorry, can't get the link assist to activate!
|
CaBoy
Junction City, OR USA
Senior Member
Joined: 02/20/2003
View Profile
Offline
|
Wow, there have been many post saying Direct is so much better than Dish. I will follow this post and watch the reply's.
The older I get, the better I used to be.
1997 Prevost by Country Coach
470 HP Series 60 Detroit / 6 SP. Allison
2005 Jeep Grand Cherokee Toad
Same Co-Pilot for 43 years
2 Boston Terrier girls, Scooter & Mia
|
zoondoggie
Napa
Senior Member
Joined: 10/28/2005
View Profile
|
Here you go! Rip Off...
Cheers
"If you don't know where you're going, you'll wind up somewhere else"
Yogi Berra
|
Vacation Bound
Roanoke, Va
Senior Member
Joined: 08/27/2003
View Profile
|
We had a totally different experience. We are at Myrtle beach and replaced our Kingdome with the Winegard SK-3005 dish. We called Directv and they did transfer us to someone who works with RV customers. They were helpful and advised what we needed to do. We bought an HD DVR at Bestbuy. We called DirecTv back and they activated the receiver over the phone. We are even picking up our local channels. (300+ miles from home) They added this receiver to our home account. So far, so good. This has been a 100% improvement over the kingdome.
2004 Allegro Bay 34XB, Full body paint, 2 slides
"06" Jeep Liberty
Lucy the Springer Spaniel, great travel companion (Sadly passed on)
Annie the Springer Spaniel puppy
|
|
|
starflyte1
Florida
Senior Member
Joined: 02/20/2004
View Profile
Offline
|
We have had Directv for a year, and have found their customer service to be very helpful. I had a hard time getting the signal in the rv, and they had lots of patience with me. Turned out the "garage sale" dish or LNB (LBN?) did not work. Bought a new set-up and received Directv with no further problems.
|
Bruce Brown
Northern NY
Senior Member
Joined: 06/01/2001
View Profile
|
The reason we have Dish Network is because when I called to see what Direct had to offer I gave up on their "customer service" line. I called Dish and no problem getting a person or my questions answered. That was about 5 years ago and Dish has been good but certainly not perfect. It seems to be luck of the draw as to who you get and what kind of service you receive.
There are 24 hours in every day - it all depends on how you choose to use them.
Bruce & Jill Brown
2008 Kountry Star Pusher 3910
|
rvhank
North America
Senior Member
Joined: 07/21/2002
View Profile
Offline
|
Been with Direct for fourteen years. About five years ago the receiver went out; called 'em and a had a new receiver the next day - overnite. Took the receiver back and forth between house/RV no problems.
No house now, just RV. Bought a new dish; sometimes the new dish is tedious to align, otherwise very satisfied with Direct.
'03 Adventurer 33V
'03 Saturn ION w/Ready Brake
Hank & Darcy & Bear
|
chring
North East, TN
Senior Member
Joined: 08/02/2004
View Profile
|
I have had no problems with Direct once I got my account switched to the coach.
I have had problems with their DVR, but they replaced them quickly and free of charge both times it happened.
They screwed something up on my bill once and when I called, they corrected it and apologized and gave me 3 months of all their movie channels free.
I had DISH but got rid of it because of poor reception while traveling. Their satellite is lower in the southern horizon and can be a challenge to lock onto when your in the North.
Chris
2005 Ambassador 40 PLQ
Chevy Tracker
2006 20 ft Haulmark Enclosed Car Hauler
Two Motorcycles for enjoyment
Fulltimers
|
Belgique
Cedar Island NC (Outer Banks)
Senior Member
Joined: 09/17/2004
View Profile
|
Excellent customer service...very helpful and knowledgeable, even on RV issues. JMHO.
The Johnsons (incls a Bouvier, Lab, and Newfie)
Cedar Island, NC (Gateway to the Outbanks)
2008 Winnie Sightseer 35J
Our Mexico trip Blog
|
|
|
