Burp

St. George's Island, MD

Senior Member

Joined: 04/07/2004

View Profile

Offline
|
I just called DirecTV last night and had a receiver activated for the MH. When I got into the automated voice response system I kept saying "operator", it almost immediately switched me to a human. I did get passed twice to another person but the third knew all about RVs and how to handle them. They just added the receiver to our home account, noted that it is in the RV, and they will charge us only $4.99/mo. I thought I was going to have to get a separate account but they said no. They are sending me the paperwork to get DNS (distance network service, LA and NY channels). It could not have been easier. One trick is to get out of the automated system with "operator".
2007 Winnebago Voyage 33V (Workhorse, W20)
2009 Saturn Vue Hybrid, Falcon 2, BrakeMaster
Me, the Wife , Edgar And Gus 
Places we have camped in an RV
|
henw

Florida

Senior Member

Joined: 06/07/2007

View Profile

Offline
|
http://www.escapees.com/index2.asp.
This site has some excellent threads on getting DTV for the RV.
Most of the representatives at DTV are clueless about the process.
|
fourfurz

Memphis

Senior Member

Joined: 03/23/2008

View Profile

|
We have DTV in our coach (KVH R5 in motion) and it has been pretty easy for us. The only problem we had was using it the first time after storage for several months and DTV had problems activating the receiver. It was an issue on their end but a very patient and knowledgeable customer service person stayed on the phone with me for 45 minutes while she tried to solve the problem. In the end, it was just a matter of waiting several hours for their internal maintenance cycle to pass so the activation code could be sent.
We piggyback our service onto the home too for $5 a month.
2007 Mountain Aire 4528
2006 CRV SE
Based in Memphis area
|
Tom N

Sarver, PA/Crystal River, FL

Senior Member

Joined: 07/25/2005

View Profile

Online
|
Activating a new receiver is no different for a motorhome than a house. All you do is call DTV, tell them you want service, give them the receiver number and card number and you'll be up and running in minutes.
I have 4 receivers, 2 in the mh and 2 in my home. I have a signed RV waiver on file with DTV. You only need this if you want to receive the east and west coast networks. DTV is the best for home and RV.
-Tom
* This post was
edited 06/02/08 09:00am by Tom N *
"The people that don't believe in evolution are the ones who need it most!"
Sarver, PA/Crystal River, FL/Indiana, PA
2005 Itasca Suncruiser 38R 38' 11"
W24, Allison 2100MH, full body paint
2008 Honda Odyssey EX-L, Roadmaster Sterling bar
FMCA 335149
|
Tom N

Sarver, PA/Crystal River, FL

Senior Member

Joined: 07/25/2005

View Profile

Online
|
fourfurz wrote: We have DTV in our coach (KVH R5 in motion) and it has been pretty easy for us. The only problem we had was using it the first time after storage for several months and DTV had problems activating the receiver.
To re-activate a receiver all you have to do is go to your account at directv.com and click the receiver you want re-activated. The receiver will be automatically re-activated in seconds.
-Tom
|
|
|
MRUSA

Boca Raton, FL

Senior Member

Joined: 01/27/2002

View Profile

Offline
|
Reactivating is easy. De-Activating is hard.
Marc, Boca Raton FL
2003 Beaver Monterey 40' triple slide
Blue Ox TruCenter
Acura MDX toad
Unified Tow Brake
Pressure Pro Tire Monitor
Garmin 2610 GPS
Datastorm D3/7000
Sirius Radio
Tivo on board
|
Bumpyroad

Virginia

Senior Member

Joined: 12/01/2005

View Profile

Offline
|
wow, that link is eye opening. I also put Dish network in and got the same however.
bumpy
|
Whtbass

johnsburg, Illinois

Senior Member

Joined: 05/14/2002

View Profile

Offline
|
Have had direct for over 4 years and no problems. They do handle tech difficulties and equipment replacement promptly. The only complaint I have is their lack of concern for anyone who wants to receive network feeds when traveling away from home. Turning off home system so you can have everything on motorhome account is no longer an option so the only way you can get it is by maintaining two accounts. A rather expensive proposition.
Someone should correct this situation because you can receive the channels in both places if you are willing to pay. The FCC excuse they use is stupid.
Dave & Mary Anne
2006 Mountain Aire 43 ft
400cummins
2005 Jeep Grand Cherokee Limited
Brake Buddy
Brittany Named Cassie
|
janharmon

Chippewa Lake, Ohio

New Member

Joined: 05/15/2008

View Profile

Offline
|
I have had Directv for over 13 years. The "dish" I have in the RV is so old but still works great and hope it continues as the receiver is a "Sony" and the dish has a led light on it that blinks when you are on the satellite, which is great as I can set it up by myself. (The faster it blinks the better the signal.) I don't know that they even make it anymore, but beats the audible signal as sometimes I have to be 50' from the motorhome to get a signal through trees, etc.
Regarding technical issues, I have found that if you get a person who has you on hold for that long, hang up and call back later as you probably got a tech with no knowledge of the system. LOL. This has happened to me several times and I now know that not all of them know much. LOL
Usually the second call produces a fix in a few minutes.
Jan[/b]
Note: Due to invalid formatting, all formatting has been ignored.
|
joppa

Massachusetts

Senior Member

Joined: 09/12/2006

View Profile

Offline
|
Did not intend to start another DirectTV vs. Dish dialog.
What I'm looking for is best way to get signed up for service. I called the telephone number on the website went through all the voice mail instruction and then the live person had me call another number because for an RV application she couldn't help. I continued to get bounced around through multiple numbers with no resolution. I kept very cool and polite thru the process... Finally asked for a supervisor but after holding 5-10 minutes I just quit.
I just wanted to sign up for a program where I would send them money every month in exchange for sat tv service. Was hoping someone here had the magic telephone number or password that would get me connected to the right department.
The World is a book, and those who do not travel read only a page. ~St. Augustine
2007 Foretravel Nimbus
Cummins ISM 500HP
Allison MH4000w/Retarder
|
|
|