SemperFiCop
USA
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Joined: 10/19/2007
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Local Dealers can NEVER match
an Online Dealers Price
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Sea Dog
Ontario Can.
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Joined: 04/15/2001
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I dont` suppose those who advocate dealing elswhere and let the local guy pound salt are also those who complain about Walmart etc underpaying employees!
Pretty tough to stay in business pay high wages and give good service if your local customer base always buys out of state.
Life is short,Death is long,
Take a vacation.
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Aridon
SE Florida
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Joined: 06/06/2007
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Service?
You can go to any of the plentiful vendor service locations or the factory for service.
Anything major and you'll end up there regardless.
2008 Newmar 4330 (Modified)
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Tinbender1
Lincoln, Nebraska
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Joined: 11/12/2004
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I have never been asked where I bought my TT whether on the road or wherever home happened to be. If I made an appointment, they took it whenever their first opening happened to be that worked for me.
Unless they are so busy that they have to turn away customers, they are not going to put you at the bottom of some list because most people will simply go somewhere else and then they just lost the chance to make some money. Not a good way to stay in business.
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Bill 720
Lawton, Ok, USA
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Joined: 01/18/2004
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Hi: I buy locally and out of state often and there are only a couple considerations as to who gets what:
1. Who can supply what I need in the time frame I need it?
2, Who has the best price? The business is not rv related, however.
Buying locally obviously helps the local economy,which logically could come into play in some instances.
Bill
* This post was
edited 08/17/08 09:57pm by Bill 720 *
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Pepperoni
Ypsilanti, Michigan 48198
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Joined: 05/01/2005
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One of our largest Michigan dealers won't supply a price to an email request or on their huge online site; a much smaller dealer in Dayton, Ohio will give his best price by phone or email. The difference in dealer attitude is huge.
Reason two is selection. I'm looking to buy a small rig in Texas because he has the better inventory.
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ol Bombero-JC
USA
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Joined: 06/24/2004
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airsickfish wrote:what about when you need service? or some of the little fit and finish issues that most new rv's need. Its been my experiance that the local dealers are not too receptive to doing the work.
Actually local or distant may have a backlog of work.
Local dealer doesn't do you any good when you're three thousand miles away and need a repair!
So -
Price rules! - "travel" unless a local will come real close
to matching it.
(Pepperoni) Yep - bet there's PLENTY of dealers out there ready and
willing to quote prices over the internet. If not, move on.
It's a BUYER'S MARKET !!
(If a dealer has a bad attitude he'll be out of business soon!)
~
~
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keyhole51walleye
Wyoming
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Joined: 12/02/2006
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Two reasons.
The local dealer,(not really local in Wyoming as he was 130 miles away), wanted 18000 more! Add to that a reputation for lousy customer service.
As the person from Maine stated your choices are really limited when you live in a large state with a small population.
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Keith99RS
Suffield, CT
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Joined: 11/14/2005
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If you are an authorized dealer, have a service agreement with the manufacturer that makes you an approved service center and put me at the bottom of your list for work to be done because I bought my RV elsewhere itis a good bet you will one, not work on my TT and two rest assured I will never do business with you. You can also be assured I will report your actions to the manufacturer you are representing. Timely repairs and following the manufacturers agreement for service are not too much to ask. I can see a long wait for major repairs and needing parts, but if I go in to have something relatively minor done I should not be waiting weeks. Especially with a warranty that is only good for one year. FWIW the only real thing covered by the manufacturers warranty is the construction anyways. All the accessories tend to have their own warranties that ae usually longer than the RV manufacturers. That is why it is important to go through your literature and mail in all the registration cards. Would you wait a month for warranty work on your car? Why should you have to on your RV? I can understand being busy in the spring for preseason inspections and dewinterizations and the fall for winterizations but the rest of the year does not exactly strike me as having RV's lined up at the garage doors for service work.
Out of warranty I think I would fel more comfortable having a nondealer RV tech service my TT from the experiences I have read here. They are specialized and usually doingit for a living, not just a paycheck. I have seen too many "techs" that know no more than myself do PDI's and walkthroughs to inspire me with any confidence. I get the feeling many dealer ships have 2 or 3 master techs and use their certifications to represent everyone in the service department.
Smoke 05 Titan SE CC 4X4
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MNFox
Medina, MN
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Joined: 05/10/2007
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I saved 25%/$4,300 on the best price I could get from the local dealer. Well worth the 350 mile drive. If service is that big of an issue, I question that value of the product the dealer is selling. If it is a quality product, it should not require a lot of service. RV's like cars are a commodity and price should be a major selling point. If a dealer's service department is so busy fixing untis they sold that they don't have time to service others, it makes me question the quality of their product.
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