dougk53

Effort Pa.

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Joined: 10/14/2007

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After 7months of anxiety, negotiating, manuevering and waiting the final episode is written and hopefully there will be no sequel. Our leaky though now redesigned, incorrectly weight stickered to the tune of 3200# Forest River Work & Play is now gone but not forgotten. Yesterday we returned it and picked up a Forest River Salem LA 292FKSS. Being able to get to this point has been in large part due to the integrity of the people at Grumbines RV in Harrisburg, Pa. most notably the GM Tony Nease. I never even got involved with FR through the whole thing. Talked only to Tony and he assured me it would get done and it did. Forest River was willing to buy it back but it was going to cost me but Grumbines ate the rest on the buyback.
Had a 6 hour PDI and hitch install as we went over the TT with a fine tooth comb. The head of the delivery dept. Rich stayed with us the whole time and wouldn't let his people leave until we drove off the lot. there were a few minor issues but nothing that wasn't corrected immediately or could not wait till after the season is over such as a slide topper that was not shipped on time.
Also the old TH which put me at my weight limits never towed well no matter what I did. It actually towed OK but I always felt every nuance in the road and never felt comfortable.
The new TT which is 2000# less tows really well as I had a 105mi. return trip on interstate and country roads and the TV and TT seem to handle imperfections in the road that previously would have had me clutching the wheel as a unit working together. Weight does matter. Found myself creeping up to 65mph and had to back down to 55mph which is where I usually tow.
Once again thanks to Tony & Grumbines and especially all of you who provide a place to gather info,ideas and a place to vent.
Doug
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Poppy & Nana

Upstate New York

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Joined: 09/01/2005

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It is so nice to hear something "good" about a dealer - most times all you hear is the negative!
Glad everything worked out for you - may you have many miles of safe and happy traveling and camping!
Leo & Kathy
Upstate, NY
in the Adirondacks
2007 Sunline T-2499
2008 - Ford F250 Super Crew 4x4 or
2003 - Ford F250 Regular Cab 4x4
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PapPappy

Wilmington, NC

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Joined: 12/23/2007

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Glad that everything worked out.....as said, it's nice to hear that things were taken care of at the dealer's, and didn't involve lawyers and such.
Good luck
DH Bill / DW Claudia / DD Jenn / DS Chris
The Paps! Sophie, Abby, Brandy, Kahlie and Annie 
2000 Winnebago "Minnie" 31C, Ford V-10
Purchased April Fools Day, 2008 
The Pets
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Dogsapache

ct

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Joined: 01/29/2008

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good to hear the dealer helped with your problem,,now start campin
2006 silverado 1500 5.3ext cab
2008 Puma 27FQ
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Hornet28BHDS

Parker, PA

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Joined: 01/29/2007

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Glad your story has a happy ending! Enjoy your new Salem!
2006 Hornet 28BHDS-Bunk House, Dual Slides
2006 Dodge Ram 2500 HD
5.7L Hemi, Factory Towing Package
Reese Brake Controller, WD Hitch and Sway Bar
Life is short, why not spend it in an RV!
SPRING HAS SPRUNG!
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Bucky Badger

Madison, WI

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Joined: 11/05/2007

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Glad it worked out...but 6hrs PDI OMG!!!!
Fred & Jodie, dogs, Zoey & Bella
2007 Nissan Titan, 5.6L Big tow, Equli-z-er Hitch
2007 Forest River Salem 27RB LE
Member Titantalk.com
Nights camping 08 (43)
Rallies/Gatherings
IL
WI 
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Corbay

Jamestown, ND

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Joined: 07/16/2004

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Glad it worked out...but 6hrs PDI OMG!!!!
Can you blame them after what happened previously.
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advntrs

greenwood, Indiana

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Joined: 02/27/2008

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Glad to hear that everything worked out okay. I really is a good thing to have a dealer you can trust and goes the extra mile for their customers.......We have one also.
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