We had an older Saris bike carrier that needed some small rubber parts replaced and e mailed Saris and they stated they do not have the support parts any more but will replace it with a current model. Thank you Saris for your outstanding customer service which is beyond expectations.
Richard and Babs and a Bob Tail Cat
97 Beaver Patriot 40 Kitchen Slide
330 HP Member FMCA, BAC, Good Sam, CAT RV Club
Toad 04 Durango HEMI
Hi all, I had the same great service from Saris. I bought a used kayak rack, and found that it had frozen/rusted bolts in the saddle mounts. I called Saris wanting to buy replacement parts, and they offered to sen me the parts for free...... What a company.....
Offline
