Macs Dad
SoCal
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Joined: 04/04/2006
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Just thought I'd let you know MDW called WW yesterday to see if we could and or schedule some warranty work. They told her yes and we are scheduled for Dec 10th and that they would be contacting us in a couple of weeks to confirm the list of repairs and vin #. Dec. will be past our 2 year warranty ending date in Oct. MDW told WW that and WW made a note and said it won't be a problem because we called and scheduled before the ending date was up.
Fuel pump is out and we have some cosmetic issue's inside the trailer. This will be the second time in. FYI ya'll
07 Weekend Warrior SL2805
05 Chevy 2500 HD Crew Cab 6.0/410 Gasser
05 Honda 400 EX
07 Twister 150 GT
03 Honda CR 125
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PsnRebel
On My Banshee, In the Dunes !! In SoCal
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Joined: 09/13/2002
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Our warranty was up in Jan '08. When I called in Dec we were unable to make arrangements prior to our warranty expiration. WW honored all warranty work even though it was technically expired.
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K2rider
Southern Cal
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Good for you....I think?? DECEMBER?? ARE YOU KIDDING ME?? THAT'S RIDICULOUS!!!! I'm sure at this point that you're happy to have a date at all but that is almost unbelievable to me. That is why the company is in the dumper because their customer service is horrendous. People can say otherwise all that want but your post is proof enough for me!!!
2005 GMC Duramax 4x4 CC SB
2007 Rage'n FS2600
2008 Husqvarna TXC450
2008 Suzuki LTZ400 - Wife
2005 KTM 85SX - Son
2007 Honda CRF150R - Daughter
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Aaron H
Mesa, AZ
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Joined: 05/11/2005
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I would ask them to fax or email a confirmation that states they are going to honor your expired (by then) warranty. I trust that their word is good, but I would do this regardless of any company's status or well being.
2003 Honda CR80B
2004 Suzuki Z400 Limited Ed.
2005 Yamaha YFZ450
2006 Yamaha Raptor 700LE
2006 LE3305 Weekend Warrior
2008 GMC 3500DRW
2008 Harley Heritage
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paul turner
Bakersfield
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Ernestine the WW phone scheduler,
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Campnfuls
Hilt, CA
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Joined: 10/18/2007
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O.P. deleted
I want to leave this earth quietly in my sleep like my grandfather and not like the hysterical, screaming passengers riding in granddad's RV just before the big crash.
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Y-Guy
Tri-Cities, WA
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That's good news that they are still planning on resolving the problems for folks. December sure seems like a long long way off.
Forced Family Fun... They'll thank you later for it!
Have you checked out the new RV.net Blogs?
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desert_dad
Orange County
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I take that as very good news for you and for the inustry. I am sure you would have liked to get in sooner, but you are getting it done, which sounded questionable with all the doom and gloom stories flying around.
Andrew
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Macs Dad
SoCal
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Yep when WW calls us in a couple of weeks to confirm repairs required we are asking for something in writing.
Sooner would be better but knowing that they are still accepting warranty work is a relief knowing/hoping they well be staying in buisness. WW told us that was the next available date.
PT that was just way to funny. Snort snort.
I'll update this post as we proceed
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Y-Guy
Tri-Cities, WA
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Macs Dad wrote:Sooner would be better but knowing that they are still accepting warranty work is a relief knowing/hoping they well be staying in buisness. The fact they are even bothering to schedule any work speaks volumes what is going on at WW. If you were going to close shop why would you spend time booking warranty work? You wouldn't. Hopefully Mark is getting things put back together.
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