I have a 2005 GMC 2500HD Sierra. About one year after I bought the truck new the front end started sounding like it was coming out from under the truck. Especially when I was turning on a bumpy road. I took it in the the dealer said it was the "immediate shaft" and it needed greasing. Turns out that the immediate shaft is the stearing shaft.
They took it out and greased it and that cured the problem. Now it's doing it again and the truck is out of warrenty. Does anyone know where I can get instructions (hopefully with pictures) on how to remove and grease this shaft?
Thanks
Papa
How far out of warranty? Dealers can goodwill a problem part like that for a good while out of warranty. Not that I've ever installed hundreds of them or anything.
I don't get lost, I investigate alternative destinations.
See a guy in the campground with a telescope, that may be me.
2001 Dodge 2500 Cummins HO six speed.
2002 Springdale 286 RLDS TT
Papa & Mimi wrote: I have a 2005 GMC 2500HD Sierra. About one year after I bought the truck new the front end started sounding like it was coming out from under the truck. Especially when I was turning on a bumpy road. I took it in the the dealer said it was the "immediate shaft" and it needed greasing. Turns out that the immediate shaft is the stearing shaft.
They took it out and greased it and that cured the problem. Now it's doing it again and the truck is out of warrenty. Does anyone know where I can get instructions (hopefully with pictures) on how to remove and grease this shaft?
Thanks
Papa
Instead of going through all that, go to the back of your owners manual, pick up the phone, and call GMC customer service.
Make sure you have the VIN # of your truck.
Explain to the person that answers that your truck has a bad intermediate steering shaft, go into as much or little detail as you like, and you want it replaced with the "newly engineered" 2007 shaft----One caveat the truck has to have less than 70,000 miles on it.
If you do this during your dealer's normal business hours, the customer service rep will ask for your dealers info (location/phone number)...What would be a convenient time for you, and if you will hold the line while he/she calls to make an appointment for you. The rep will also make sure the part is there for your appointment.
Dealers hate getting calls from C.S., and will bend over backwards to make sure your happy; You may also be asked to take a survey to see if everything turned out all right.
As far as I can tell these shafts were installed as early as the '98 model GM/GMC trucks, and the engineers didn't come up with a fix until 2007
I have an '03 Silverado that had three replacements (not greased) done before it ran out of warranty in late '06. In January '07 I found out about the extended warranty, and made the call, and I have been happy ever since!........Knock on wood...
Just recently, I recieved in the mail a settlement notice about Instrument panels going bad, they have been placed under the 7year/70,000 warranty.
I don't think I'll hit the milage, since I only have 32,847, but I'm good till 2010.
Shendoh wrote: Instead of going through all that, go to the back of your owners manual, pick up the phone, and call GMC customer service.
Make sure you have the VIN # of your truck.
Explain to the person that answers that your truck has a bad intermediate steering shaft, go into as much or little detail as you like, and you want it replaced with the "newly engineered" 2007 shaft----One caveat the truck has to have less than 70,000 miles on it.
If you do this during your dealer's normal business hours, the customer service rep will ask for your dealers info (location/phone number)...What would be a convenient time for you, and if you will hold the line while he/she calls to make an appointment for you. The rep will also make sure the part is there for your appointment.
Dealers hate getting calls from C.S., and will bend over backwards to make sure your happy; You may also be asked to take a survey to see if everything turned out all right.
As far as I can tell these shafts were installed as early as the '98 model GM/GMC trucks, and the engineers didn't come up with a fix until 2007
I have an '03 Silverado that had three replacements (not greased) done before it ran out of warranty in late '06. In January '07 I found out about the extended warranty, and made the call, and I have been happy ever since!........Knock on wood...
Just recently, I recieved in the mail a settlement notice about Instrument panels going bad, they have been placed under the 7year/70,000 warranty.
I don't think I'll hit the milage, since I only have 32,847, but I'm good till 2010.
Hope this helps, Spread the word!
Shendoh
How long/many miles are on your new 07 shaft? Ive heard they dont last that long either? My 04 rattles, I greased it once, fixed it for a while then it started again......I just sort of ignore it now.
GM has a TSB on the shafts in the trucks and in the cars. They no longer recomend grease but replacing the shaft. The shaft run $110.00 and take about 20 minutes to install
GM replaced the intermiedate shaft last winter on the wife's '06 1500 4x4 chev with suppossedly the new latest fix that is supposed to cure all problems. She has about 12k on it and ok so far. This is a common problem for GM.
Jim
'03 2500 Dodge/Cummins HO 3.73 6 speed manual Jacobs
'97 Park Avanue 28' with two slides
How long/many miles are on your new 07 shaft? Ive heard they dont last that long either? My 04 rattles, I greased it once, fixed it for a while then it started again......I just sort of ignore it now.
Well, I had it replaced in late Jan.'07...its now the end of July; I'd estimate 3,910 miles.
I bought the truck new in May of '03 with 12 miles on it.
The orignal part only lasted 2,800 miles.
The second, third, and fourth about the same, by this time I was at the end of the three years.
I would not ignore it...It is based on a torsion system, and if it breaks you have limited or no steering.
gotta go to work I'll check back around 4 in the morn. edt.
Never heard of one breaking, been a common problem on GM pickups for 10+ years?????????? I would be interested to hear how your 07 shaft is holding up in 20K.
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