xycarp
Michigan
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Joined: 08/27/2006
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I have an issue with my 14 month old Rockwood 29' TT leaking in two places. Despite being under a two year warranty, Forest River won't cover it. The dealer re-caulked it but will not pull the window and re-seal it properly unless someone pays them. Forest River states since it is leaking from a caulk seam and re-caulking is my job it is not covered. Apparently the manual states that I should have been re-caulking all caulk every 6 months.
I plan on fixing it myself. I just thought I would share my pain.
Mark
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Midnightpumpkin
Concord Twp, Lake County, Ohio
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Joined: 10/13/2003
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Be sure and take pictures and send them to Jeff Richards at Forest River!
Here is what I found when I removed the front window of my Rockwood 8315SS.
The butyl tape was out of place in the upper corner of the window. Resealed with new butyl tape, end of problem.
Tell me this was lack of maintenance!!!!
* This post was
edited 08/10/08 03:26pm by Midnightpumpkin *
Midnight pumpkin
2003 Dodge Ram 2500, HEMI, 2WD, 3.73 gears, 5speed Auto
Prodigy Brake Controler
Reese Dual Cam HP
2007 Rockwood 8315SS Travel Trailer
Loaded Weights:
Trailer Axles 6640#, Hitch Wt 920#
Combined Gross Wt, no passengers, 13,855#
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RustySocket
SW Washington
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Joined: 03/02/2005
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xycarp wrote:I have an issue with my 14 month old Rockwood 29' TT leaking in two places. Despite being under a two year warranty, Forest River won't cover it. The dealer re-caulked it but will not pull the window and re-seal it properly unless someone pays them. Forest River states since it is leaking from a caulk seam and re-caulking is my job it is not covered. Apparently the manual states that I should have been re-caulking all caulk every 6 months.
I plan on fixing it myself. I just thought I would share my pain.
Mark
While I kind of feel for you. I do agree that your trailer should be inspected and re-caulked on a regular basis and that is the owners responsibility. If that has not been done in the time you have owned the trailer it is overdue.
Fortunately resealing a window is really not that big of deal.... especially if you are already a homeowner.
One other caveat you might want to read up on is the 2-year warranty on your refriderator that is only good for one year if you fail to have proof that the annual service was not performed.
Best bet is to get familiar with your trailer by learning to do some of these things yourself.
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tvman44
Southwest Louisiana
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Recaulking every 6 months seems extreme to me. Sounds like they (manufacturer & dealer) are just trying to duct their responsibility.
Papa Bob
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dyb
s.c.
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agree with tvman
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TracyLPatt
Memphis,Tn.
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I'd send the picture to the manufacturer and tell them thanks for all of their help that they have given you. Be sure to let them know that you'll do some advertising on their behalf. It is a shame that a company offers a warranty that they will not back up.
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soren
north eastern,Pa.
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tvman44 wrote:Recaulking every 6 months seems extreme to me. Sounds like they (manufacturer & dealer) are just trying to duct their responsibility. The issue here is the need to visually inspect and touch up any potential problem areas on a regular basis, not literally recaulk. I have owned five trailers so far, live in a four season climate, and inspect the roof sealants on my own trailer ever spring and fall. Typically there is usually at least one small area that looks questionable, or is obviously a potential leak source. Between the twisting and shaking they get on the road, and the expansion and contraction of dissimilar materials, there are plenty of opportunities for sealants to fail on an RV roof. Even on a new rig. Given the issues I regularly discover and correct, six months is hardly extreme.
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Laubertimes
Virginia
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I also agree with tvman
Loren,Sandy,Daniel 6,Katelyn 3,and the Dog Brandy
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2007 Dodge mega cab 2500 with cummins
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JJBIRISH
Butler, PA, USA
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Joined: 10/06/2002
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Quote:Apparently the manual states that I should have been re-caulking all caulk every 6 months.
the thing to do is read what the manual actually not apparently states...
I am betting it says inspect and recalk as necessary or something close to that...
Love my mass produced, entry level, built by Lazy American Workers, Hornet
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mwebber78
New England
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Joined: 08/07/2005
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Funny to read this post after my vacation in NH with over 4" of rain in a few days.
I'm not kidding when I say I witnessed 2 different Rockwood Signature Ultralight's and they were re-caulking the front windows. I chatted to one of the guys and he said the thing has leaked off and on since new.
Probably a coincidence but folded over butyl tape, lack of tape or a leaking window on a year old unit is, to me, poor construction not lack of maint.
Michael 
2 DD's and my DW 
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