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 > newpaper vacation stop order poor service

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whimstock

North Texas

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Joined: 08/09/2004

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Posted: 08/12/08 04:17pm Link  |  Quote  |  Print  |  Notify Moderator

Moderator wrote:

We call the paper day before leaving, and when we get back, the next day they deliver (including all back papers); last trip was for 10 days and been doing this for several years. Satisfied customer here.


Here, too.

We call the automated line for two papers, stop it the day we leave, start it back the day we get home...no problem whatsoever.

We have our missed papers credited to our bill. I used to try to read them all when we got home--too much pressure!

MFinCA

San Francisco Bay Area, CA

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Posted: 08/12/08 05:10pm Link  |  Quote  |  Print  |  Notify Moderator

whimstock wrote:

I used to try to read them all when we got home--too much pressure!
That brought back memories. When I was in the service, my dad subscribed to the home paper and had it mailed to me. I would sometimes get 5-6 papers at a time. I already knew most of the national news--so I caught up on the local stuff and sports.

That was a lot of reading to catch up on.


MFinCA
2004 Homestead Settler 255RS
1999 Chevrolet Suburban 2500

gstanton

Oakland, MD and Tierra Verde, FL

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Posted: 08/12/08 05:26pm Link  |  Quote  |  Print  |  Notify Moderator

We stop and start ours both in MD and in FL with some regularity. No problems. In FL the automated system recognizes our phone number and takes it from there! Go figure.


Dusty & Lindsay
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Oakland Maryland and Tierra Verde, FL
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PRT

NY/FL

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Posted: 08/12/08 05:52pm Link  |  Quote  |  Print  |  Notify Moderator

We have no problem here or in Florida. Call, use the automated system, and they stop when you say. You key in the restart date and then, they start back up.


Pat
May the road rise with you, the wind be always at your back.



ngc1514

Atlanta, GA

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Posted: 08/12/08 06:06pm Link  |  Quote  |  Print  |  Notify Moderator

Both our papers have vacation stop options on their webpage and they haven't blown a stop or restart date yet. Of course, we slip the delivery guy an envelope at Christmas and that might help a bit. We've had the same guy delivering papers since we moved into this place 15 years ago.


Eric
2003 Outback 25FB

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Those who know binary and those who don't.


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belfert

Shoreview, MN, USA

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Posted: 08/12/08 06:44pm Link  |  Quote  |  Print  |  Notify Moderator

The newspaper I get has both a website and automated phone line to stop paper delivery for vacations.

I use the web and it works every time.

racefan1965

Redding, Ca.

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Posted: 08/12/08 06:49pm Link  |  Quote  |  Print  |  Notify Moderator

Lyman wrote:

May have been much easier to talk to the actual delivery person than to try to go through their boss.

As a ex car route carrier who delivered over 600 papers a night I can say that the above answer was the best. Most adult carriers these days are independent contractors and should be contacted personally instead. The best bet would have been too get a message to the carrier or to get the carriers number directly.

Rick


Rick, Shirley, Lacy, Misty and 2 dogs(Shasta & Baylee)
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diceshooter60

Bay Area of California

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Posted: 08/13/08 05:46am Link  |  Quote  |  Print  |  Notify Moderator

Racefan has a good idea. And, since more and more papers have contracted out the entire delivery operation, there's not an employee overseeing the carrier force. With less expense comes less control. I still work for a paper that has employee managers overseeing adult contractors, but the writing is on the wall.

diceshooter60

Bay Area of California

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Posted: 08/13/08 05:47am Link  |  Quote  |  Print  |  Notify Moderator

KeninAZ wrote:

I had the same problem with mail
Then it dawned on me that if I removed the mail box from the curb they couldn't deliver it until I got back.
That worked.
Nothing, I repeat nothing, even our request would stop my PO from delivering the mail. (Even if I did not want it)


Now this is someone on the ball!

Dustytuu

Colorado USA

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Posted: 08/13/08 08:22am Link  |  Quote  |  Print  |  Notify Moderator

We had same problem with stopping our newspaper. Also when we are home we only get the paper half the time, remaining time it was left in the road with cars running over it, thrown in the ditch, and etc. After repeated calls, we canceled the paper 2 years ago. Our carrier had changed and she was one snotty woman. I hated calling her to have a vacation hold and it never worked anyway. Have tried doing it with main number and on line and still was delivered on vacation stop.
Don't get me started on the post office!!!


2008 dodge 5500, diesel,Laramie cab, pressure pro tire.
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