So I had the dealer come out today to look at my TT for some warranty work I need done. There is a big cut in the lenolium floor, so they need to replace that. He was talking about how they would have to take out all of the counters and everything because the lenolium is under the cabinets. He asked me if I was ok with them just stopping at the edge of the cabinets, and then installing a quarter round moulding along the edge, and also stopping at the bathroom door and installing a threshhold sp? cover over the seam. I told him I was ok with that as long as I couldnt tell that it had been replaced. What would you have done?
Second problem was the strange smell cooming out of the toilet. Didnt have any idea what it was,so he told me to try some bleach, and using a wand on it again. If that dont work, he told me that he would see if Jayco would go for iinstalling a new toilet. But it didnt sound like he was to crazy for that idea. I asked him if it might be the black tank, and if Jayco would go for changiing out the black tank for a new one. Any opinions on this?
Last one was the door fit. The door wouldnt stay shut, so he just moved bent the stryker plate so the door would stay shut. I asked him about the gap in the door, and he suggested shimming out the hinges, so to move the door over. Told him I didnt really like that idea. So we agreed that he would take the rubber moulding off the back lip on the door, and order a new one. When he puts the new one on, he is going to move the rubber over a little so it fills the gap, and you cant see thru the door gap. Wasnt really iimpressed with this guy, seemed like all he wanted to do was to coble things together.
If its brand new,from the sounds of it this may not be the guy to fix it. I have had my share of yahoo techs. Go with your gut.
The floor idea would fly okay with me,as long as a floor guy was doing it.The tank probaly has vent issues,or toilet seal. My guess would be your vent pipe sits to low in the black tank.His door fix idea is questionable.Are you sure its not because the frame is tweaked from jacks? His idea is a dollor store band-aid fix.My trailer door used to go out of wack if it wasnt leveled right.
I think I would contact Jayco and see if they would authorize the work at another dealership.
This guy seems to want to take a lot shortcuts and none of them sound that great.
As for the linoleum, what kind of threshold is he talking about? A seam, a piece of metal over the seam, a wooden raised threshold? As for the molding, it is going to match the rest of the trailer?
Maybe he should contact Jayco to see what the correct fix would be. They have some good techs to help out.
GeneKiwi
2006 Silverado 2500HD
2005 Scion XB (the lunchbox)
2007 Jayco Jay Flight 28RLS
Thanks for the replies everyone. I guess in the long run, I am ok with all of the fixes this guy wants to do, except for maybe the door fix. I would for sure make sure that I am happy with the outcome, or they will keep doing it till they get it right.
As far as the floor goes, yes I made sure to let him know that if the quarter round didnt match the wood work in the TT, that I would not except it. The threshhold thing would be a wooden piece that would go over the seem. I voiced my concerns about this being too high, that people would trip over it when going in and out of the bathroom. He assured me that it would not be that high. I did ask him if they would take up the old floor, or lay the new stuff right over the top of the old. He told me that they would probably lay it right over the old, but was not sure.
The toilet problem relly has me confused, personally, I would like to have the toilet, black tank, and the vent replaced, but dont think they will jump right to that. I do know that the only time you can smell it is when you flush.?
Now to the door problem..... I really think that I might have tweeked the frame when I was putinig it up on blocks, so I dont really know what they could do to fix that. I thought for sure that he would say something about the frame being bent, but he never said a word about it. Again, I will NOT except it if I am not happy with any of the fixes they do. Another thing that bothered me was when he told me that they would want it at their shop to do the floor. It is on a permenent sight, and I do not have a truck big enough to pull it, so I asked him if they would come and get it, and bring it back. He told me that Jayco would not cover that, so they would have to charge me for that, he told me that it would cost me about $50 to do that. If that is the case, they can come right out and do it on sight. Sorry this got so long.
These guys are RV techs not spec-home builders... so you may have to pony up the 50$ to get the trailer hauled in... which btw, is a perfectly reasonable charge... I'd charge at least double that each way.
How did you manage to take delivery of a trailer with a cut floor?
RustySocket wrote: These guys are RV techs not spec-home builders... so you may have to pony up the 50$ to get the trailer hauled in... which btw, is a perfectly reasonable charge... I'd charge at least double that each way.
How did you manage to take delivery of a trailer with a cut floor?
Simple, the cut was very hard to see, even after I knew it was there, it was hard to see.
As far as the floor goes they are going to have to cut it out or lay luan over it to do the job right. I don’t know of any sheet good floor product that you can lay over the top of the old flooring!
It might be a whole lot easier if you found a good floor guy who could repair the floor for you. We had two cuts in our floor that we found in our home during the final walk thru and the builder had a repairman come in and repair them. After he was done it was imposable to see the repair. I’m sure Jayco would pay for this as it would be a lot easier and less costly then pulling up the whole floor!
No way I would replace the floor if it were me. JMO
A good floor tech can mix MEK (a solvent) and plastic to patch a cut, and you won't see it. That's how they seam (not "seem), two pieces together.
Sheet goods can be laid atop each other. The edges are cut with a razor, and the top part peels off. You're now looking at the glued down, bottom half. New floor is installed right on top with adhesive.
You can measure if the door is out of true. It's a rectangle, measure the diagonals. (have to be equal...)
Tank odor might be too much ventilation (bathroom fan) pulling air back towards you. I'd look at black water vents before ripping out the tank. Poke a snake down from the roof vent, see if it's blocked.
Offline
