Krazyjohnny
McKinney, Texas, USA
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Joined: 05/27/2004
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I had bought a brand new Airstream trailer in hopes that their customer service and attention to details was better than most TT companies. I have found that not to be the case. I should have purchased a cheaper trailer. The issue I have is something that can be resolved due to Airstreams lack of attention to detail. I have a square compartmetn opening on the front of the trailer that has developed stress cracks in the beuatiful AL skin due to the opening being usupported and having 90 degree interior corners (metal guys will understand). The authorized Airstream Repair place has another trailer there same as mine with the same issue and they refuse to accept that it is a design flaw. Go figure.... I think all RV companies are the same. Don't be fooled they are in it to turn as much profit as possible. I don't care how much you pay for something.
Krazy Johnny
2000 PSD Crew Cab with Predator Tuner
Air Lift Air bags
07'Airstream 27'FB Safari LS SE
Superwoman for a wife, supercool son, Me...I'm just Krazy
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camping man
Central Fla.
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Joined: 09/01/2001
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Doesn't surprise me, their cashing in on the name like BMW ,Benz, and many other products that once believed in quality. I guess it pays off for them if it keeps them in business.
05 Dodge 2500 2WD Quadcab,6cyl. Diesel
Me
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M GO BLUE
Southgate, MI
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Joined: 01/29/2001
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Have you contacted Airstream (the company) directly with your concerns???
ERIC & BEV
2005 Chevy Silverado 3500 dually CC/LB Duramax/Allison
2008 Jayco Designer 35RLTS fith wheel
Onan 5500W Marquis Gold gas generator
KEEP A LOOK OUT FOR OUR SPRING 2010 RALLY!
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Krazyjohnny
McKinney, Texas, USA
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Joined: 05/27/2004
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I have emailed them twice and they said take it to their repair center to find ou tif the repair will be warranted. The repair center was also surprised that it was not warranted. I have another call into Airstream myself also. We'll see what happens. I am thinking I should have just kept my Pop-up.
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Gman22
Burlington, Ontario
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Joined: 07/03/2008
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Why not jump over http://www.airforums.com/. Perhaps members over there could offer some advice on how to deal with this.
2009 KZ Spree 324BHS (LX)
2003 Ford Expedition 5.4L V8, 3.73
Hensley Arrow HD, McKesh, Prodigy, Champion
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wa8shc
Parma, Ohio
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Joined: 12/11/2003
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I'd say the problem goes back to Airstream's parent company which is Thor Industries
Thor has been know to start cutting corners when things get tight
JMHO
Denny WA8SHC and Rita WB8TIR
Siberian Husky Ta'kya (Princess RIP 10/04 Taz RIP 5/12/08)
2007 Dodge Ram 2500 Quad Cab 5.9L CTD 3.73/LSD,Quadzilla RECON monitor
2008 Rockwood 8243S 5th wheel
Pullrite 14K Superglide & MorRyde pinbox
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fordsooperdooty
Orange Kounty Kalifornia
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Joined: 08/13/2004
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When Walley Byam built his first Airstream in the 1920's, he sold the plans for DIY folks to build themselves. In 1932 the Airstram went into production. The owners became almost a cult, proud of showing off their shiney polished aluminum Airstreams!
And for $64,745.00 msrp this is not an entry level Thor trailer!
Airstream
Hope your Airstream experience improves and you have many happy years with it!
A Jayco is not just an RV, it's a life choice! 
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jlktbk
Athens,TN
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Joined: 09/16/2008
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fordsooperdooty wrote:When Walley Byam built his first Airstream in the 1920's, he sold the plans for DIY folks to build themselves. In 1932 the Airstram went into production. The owners became almost a cult, proud of showing off their shiney polished aluminum Airstreams!
And for $64,745.00 msrp this is not an entry level Thor trailer!
Airstream
Hope your Airstream experience improves and you have many happy years with it! WOW At that price why not buy a DP BUS
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mdcamping
Mansfield, CT
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Joined: 03/04/2007
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fordsooperdooty wrote:When Walley Byam built his first Airstream in the 1920's, he sold the plans for DIY folks to build themselves. In 1932 the Airstram went into production. The owners became almost a cult, proud of showing off their shiney polished aluminum Airstreams!
And for $64,745.00 msrp this is not an entry level Thor trailer!
Airstream
Hope your Airstream experience improves and you have many happy years with it!
For almost ten years I've towed 16 states with many repeat trips with my "entrance level Thor". I don't think Thor Industries as bad as some people believe...IMO 
2007 Toyota Tacoma, Double Cab 4x4 Max Towing 6,500lbs GCWR 11,100lbs
1999 21' Aerolite RBH, Pro Series 800lb Weight Distributing Hitch
Husky Sway Control Bar, Prodigy Electronic Brake Control
McKesh Mirrors
States we've camped in so far...
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mwallace61
Alabama
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Joined: 03/28/2008
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Good Sam RV Club
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Airstreams have been WAY overpriced for years. I like the look and the concept but they are NOT worth what they ask for them.....
Mike & Karen
ForrestGump the Wonder Dog
USA
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