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Open Roads Forum  >  Class C Motorhomes

 > Opinions on Extended Warranty Coverage

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Ductape Dave

New Jersey, USA

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Posted: 11/17/11 01:43pm Link  |  Print  |  Notify Moderator

Thank you for all your thoughts and comments, I am skipping the extended warranty. Dave


Nexus 24' Phantom w/slide

pompomgirl

Edmonds, WA

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Posted: 11/17/11 04:10pm Link  |  Print  |  Notify Moderator

We've been thinking of getting it for the 2008 diesel Freelander with 10K miles on it that we just got, but for the power train, not for the coach. DH can fix pretty much anything on the coach, but if the turbo or transmission goes out, that would be a big hit. It came with one year of warranty still on it so we have time to decide.

I looked up coach.net, which someone referenced, and that site is about life and business coaching, not extended warranties.

ASPENMAN

New Mexico

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Posted: 11/17/11 05:16pm Link  |  Print  |  Notify Moderator

Dave - I'm getting the extended warranty on my Nexus - bottom line the cost is $1.04 per day over the 5 year term. IMHO I'd be a fool to not get it. People can say "set the $1,800 aside and use that for repairs - that just does not happen in real life.


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crawford

Dandridge Tenn.

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Posted: 11/18/11 06:24am Link  |  Print  |  Notify Moderator

No in real life the insurance will do what ever they can to reject your claim and you still get the bill. Theses company's are there to make a profit the odds are in there favor not yours. Do you ever read motor home magazine? and all the people asking for help all the time on this issue? Very few get the satisfaction on the claim unless motorhome or GoodSams magazine come to there aid.





mowermech

Billings, MT

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Posted: 11/18/11 06:39am Link  |  Print  |  Notify Moderator

READ the policy. ALL of the policy. If necessary, get help from a lawyer who specializes in contract law.
Once you fully understand what YOUR obligations are under the terms of the policy, and what the obligations of the issuing company are, you will be able to make an informed decision.
You should also remember that the company always makes a profit. ALWAYS!
Good luck.


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ASPENMAN

New Mexico

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Posted: 11/18/11 06:44am Link  |  Print  |  Notify Moderator

For a dollar a day I'll take my chances and feel comfortable knowing I have it.
Do you have life insurance? Health Insurance?? Warranty insurance not for everyone but I'm glad I'm getting it - I guess some of us need a security blanket and at $1 per day - it's a bargain IMHO. I'm betting I'll need it during the 5 year term - just as with life insurance you are betting them you'll die B4 paying a lot in premuims and they are betting you'll live long enough to pay lots of premiums. It's all a gamble. Peace of mind does have a price.

Paoli

Quesnel BC

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Posted: 11/18/11 12:23pm Link  |  Print  |  Notify Moderator

The only reason they try to push this extra warranty is because of the large commission they get when they sell it....... Why would anyone buy this gimmick on a brand new unit? They all come with factory warranty.

lanerd

Newport, OR

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Posted: 11/18/11 01:20pm Link  |  Print  |  Notify Moderator

If you have a new coach, it will already have its own warranty. Getting an extended service plan will ONLY take effect if the original warranty has expired. Most engine/trans warranties are for 3 years or 36,000 miles...so if you get a 5 year ESP, it will only cover the engine/trans for the last two years. So in effect, you're paying for 5 years for a 2 year warranty. Of course, the coach itself only has a one year warranty, so you'll get 4 years out of that 5 year plan with it. However, I think you'll find that the majority of problems with a new coach will take place within the first year.

Most ESPs won't cover gaskets, seals, belts and other items that fail due to normal ware and tare. Therefore, any damage that takes place when one of those fail, won't be covered either.

In our case, we knew we had a mfg defect that would eventually fail, and due to the mfg going out of business we were left with repairing the problem ourselves. To repair the defect, we knew that it would cost more than the ESP, so we opted at that time to purchase one. So in effect, we saved the difference between the cost of the ESP and the cost of repair....which came to over a 1000 bucks. We still have the ESP for another two years and if anything does fail, we will be covered (hopefully).

We had absolutely no problems with the ESP provider (Good Sam) in agreeing to the repairs or paying for it.

Ron


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rvsatek

AZ, USA

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Posted: 11/18/11 07:36pm Link  |  Print  |  Notify Moderator

There are so many misconceptions, misunderstandings and false rumors about EW it makes my head spin. At our service company we deal with EW companies every day. You need to read and understand what you are buying before you buy it. Would you buy a health insurance policy just because the salesman said it covers everything? No. The EW covers what is stated in the contract. They are very good about sticking to the contract.

I have customers who love their EW. And others who hate it because they are disappointed when it doesn't cover their awning that got blown to pieces in a hurricane. They will fix a broken water pump but not the damage the leaking water caused to the floor. They will replace a failed cooling unit but they won't buy you a new refrigerator. If your freon leaks out of the AC unit, you will get a new AC unit. if your roof leaks and causes damage to the laminated walls, forget about it.

A lot depends on how experienced the service center is. They need to use the correct words with EW company when filing a claim or it could get rejected. Many claims are rejected because the customer calls the EW company (spills the beans) first and asks if it covers their rusted out water heater. If a good service company files a claim and says "there is a hairline crack at the weld for the incoming water line " it gets covered. Guess what?... say the word rust and the claim will be denied.

The bottom line is the EW covers what is spelled out in the contract. If you believe the salesman that told you "everything is covered" then you will be disappointed.

* This post was edited 11/18/11 07:50pm by rvsatek *


Larry
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noe-place

Somerset, Kentucky

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Posted: 11/23/11 01:02am Link  |  Print  |  Notify Moderator

I suggest skipping it. I just suffered my first major expense on our 7yr old Winnebago C when the fuel pump died this past Labor Day. We have travelled to all but two of the lower 48 and to Canada twice in this time with no problems at all. I purchased Coach Net as soon as I bought the rv and have used them 2 times. Once when I almost ran out of gas in Nevada and the recent fuel pump failure. It cost me $1200. to drop the tank, replace the pump and pay the labor/parts cost. If it breaks down once every 7 years, I can live with it.

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