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 > RV owner forced to pay for fire damage caused at dealership

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Jarlaxle

New England

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Posted: 11/19/11 02:09pm Link  |  Print  |  Notify Moderator

I put this about 95%, maybe even 98%, on the alleged "technician". His FIRST move should have been disconnecting the freezer and checking it and its wiring.


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RetiredGuy

Texas

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Posted: 11/19/11 03:24pm Link  |  Print  |  Notify Moderator

Jarlaxle wrote:

I put this about 95%, maybe even 98%, on the alleged "technician". His FIRST move should have been disconnecting the freezer and checking it and its wiring.

I absolutely disagree. If a CO detector, built-in DC voltage meter, or any other device was signaling low battery voltage, why would you first check if that device was the culprit? If that is the strategy for finding out why the batteries were drained, then ANY DC device might be the cause. Just because a device signals a low DC voltage does not mean the device is the cause. More often than not, discharged batteries occur because the converter is not charging them.


Robert
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. . . and going to bed with half of it done!"

Jarlaxle

New England

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Posted: 11/19/11 04:55pm Link  |  Print  |  Notify Moderator

It was signalling low voltage WHILE PLUGGED IN. Therefore, my FIRST step would be to disconnect the device and see if that fixed the rest of the problem.

Chris Bryant

DeLand, Florida, USA

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Posted: 11/19/11 06:50pm Link  |  Print  |  Notify Moderator

Jarlaxle wrote:

It was signalling low voltage WHILE PLUGGED IN. Therefore, my FIRST step would be to disconnect the device and see if that fixed the rest of the problem.


Honestly it really doesn't make much difference which end you start at. You get bad power, you start at the source or the load and move from there. If the tech started at the source and found it bad, more so if the customer complaint was the batteries not being charged.

There is still too much that doesn't add up.


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cpaulsen

California

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Posted: 11/20/11 02:58am Link  |  Print  |  Notify Moderator

Mont G&J wrote:

In my opinion, all your problems, including the burned out inverter was caused by the ground and hot wire being shorted at the 12 volt freezer socket. The shorted wires could very well zap the inverter.

You brought your 5th wheel into the dealer with a electrical problem, and then blamed the technician for causing it.

Forget the advice given to you by those that think the only way to solve a problem is to hire a lawyer.

Once in a while we just have to bite the bullet and move on. Jack


X2!


cpaulsen

michahicks

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Posted: 11/20/11 05:48am Link  |  Print  |  Notify Moderator

cpaulsen wrote:

Mont G&J wrote:

In my opinion, all your problems, including the burned out inverter was caused by the ground and hot wire being shorted at the 12 volt freezer socket. The shorted wires could very well zap the inverter.

You brought your 5th wheel into the dealer with a electrical problem, and then blamed the technician for causing it.

Forget the advice given to you by those that think the only way to solve a problem is to hire a lawyer.

Once in a while we just have to bite the bullet and move on. Jack


X2!


The above logic is just silly.... other than maybe the lawyer part. That never turns out.

If the OP was knowledgable about such things, why would he have taken it to a dealer for repair? He would have just fixed it hmself?

It's not like he took it in and asked them to repair the short in the freezer socket. He did suggest it might be the problem. Given the complexity of the systems involved, there's a good chance that was just a lucky shot in the dark...

Assuming you were capable of doing your own repairs, would you take your RV (truck, car, boat, bicycle) in for diagnostics/repairs if you knew what was wrong ahead of time? If you took your car in because it wouldn't start, would you expect them to look at the starter first, or would you expect some preliminary diagnostics - in case it were something like a dirty battery connection?

Stuff like this requires diagnostics first, then repair. I'm not sure if I might not have ignored the customer's suggestion as well. Not without a better understanding of what was going on anyway.

Still waiting to hear why no circuit breakers tripped....


1997 38' HR Endeavor, 275 Cat, Freightliner
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topflite51

In The Desert of Nevada

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Posted: 11/20/11 08:18am Link  |  Print  |  Notify Moderator

I'm with Chris, too much that just doesn't add up. The OP'er is clearly inexperienced with electricity and most are accepting his descriptions of what happened as gospel. My suggestion on this is to bite the bullet on this and buy a GOOD multi-meter and learn to use it.


David
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Wildcat63

MN

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Posted: 11/20/11 01:05pm Link  |  Print  |  Notify Moderator

Here's an Idea... call your insurance company and be honest with them that it caught fire while in a repair shop and see if they will cover some or all of it. The worst they will do is say no...


Wildcat63
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John & Angela

Full Timers in Canada, USA and Mexico

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Posted: 11/20/11 01:48pm Link  |  Print  |  Notify Moderator

Jarlaxle wrote:

It was signalling low voltage WHILE PLUGGED IN. Therefore, my FIRST step would be to disconnect the device and see if that fixed the rest of the problem.


Yah know...I kinda lean in this direction too. I am an electronics tech by trade and even way back in trade school they taught the basics of fault finding a power supply (which is what this is) was to start isolating loads and watch for changes. The other thing experience taught was to pay attention to idiot lights. Its really hard to say what went on and maybe he was trying to isolate or half split but it sounds iffy. Tough one. Glad no one was hurt. Really strange that no fuses pooched though.


2003 Revolution 40C Class A. 2002 Vanguard 22 foot Class C. Diesel smart car Toad or pulling a 2009 Timeout Tent Trailer.

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coolbreeze01

Redding, Ca

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Posted: 11/20/11 04:33pm Link  |  Print  |  Notify Moderator

Wildcat63 wrote:

Here's an Idea... call your insurance company and be honest with them that it caught fire while in a repair shop and see if they will cover some or all of it. The worst they will do is say no...


See there? Another problem solved, and probably already paid for over the years anyway.


2008 Dodge 3500 With a Really Strong Tractor Motor...........
LB, SRW, 4X4, 6-Speed Auto, 3.73, Prodigy P3, Blue Ox Sway Pro........
2007 Komfort 212 on 225 75R 15E Maxxis 8008 Tires.........

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