Sure is a shame.....let me explain. A couple years ago when my wife and I were searching for a TT, we went to Hawleys here in Raleigh and found one we liked. We put in a reasonable, written and signed offer (20% off of list). The offer was turned down. No problem...we looked elsewhere and found a TT we liked better at Bill Plemmons RV in Raleigh. We put in the same 20% offer and actually ended up with 23% off and a hitch thrown in. Fast forward to present. Camping World has purchased Hawleys and they are now in the process of changing over the store (I drive by it every day). Last month, the RV show was here in Raleigh. My wife and I attended the show this year and last year. This year you could tell there was a noticeable difference in the show but, we couldn't figure out why. At the show, there were many less campgrounds represented and only 3 or 4 dealers present. Disappointing to say the least. Sure wish I could get my 10 bucks back.
My Bullet Premier 31 BH is now 2 years old and obviously out of warranty. I had a problem with it that stemmed from the warranty period and took it in to Plemmons RV. I just returned from the dealer and it is going to be covered under the expired warranty. While I was there, I asked the service manager why they weren't at the RV show this year and explained to him my disappointment with this year's show. He explained to me about Camping World buying Good Sam and also Hawleys RV here in Raleigh. With Camping World the sponsor of the show, there were many dealers that weren't invited to the show. Regional campground representatives didn't participate because of their disappointment with Camping World. He continued by saying that people from Camping World have been calling him AND his employees to try and get them to quit Plemmons RV and be employed by Camping World elsewhere. There was one more thing that he mentioned. A while back (month or two), Plemmons was having a huge advertised sale. Camping World had a billboard truck with Ice Cream truck music blaring across the street from Plemmons advertising that they would beat prices.
When I left the dealer today, there is a billboard probably 2 hundred feet from the dealer with a Camping World ad on it stating "We will beat this dealers pricing anytime"
I realize that advertising and being competitive with your competitors is part of the game but, this seems to be taking it too far and seems a bit dirty to me. Let your product, prices and customer service speak for themselves. That's how you win in this game.
Last week I filled out the Good Sam survey that was emailed to me not knowing all this was going on. Had I known, I would have answered some questions differently.
You can count on me not shopping at Camping World anymore or renewing my Good Sam membership.
Steve Plemmons, you have a customer for life!
Sorry for the rant...back to your regularly scheduled forum...
2011 Premier Bullet 31BHPR (for sale)
2008 Ford F-250 6.4L PowerStroke FX4
hmmm... I dont have an opinion on this... how ever...
I would like to see your dealer post a billboard down by the other dealer that reads, "these clowns tried to beat me and they couldnt!"
+1, I guess I don't have a problem with GS/CW inviting whoever they want to the "show". A show sponsored by any RV dealer is going to be limited as opposed to one sponsored by a third party like GORVing or the RVIA. As far as advertising goes, it may be less than ideal but then advertising/marketing has never been exactly a great ethical beacon in the world.
* This post was
edited 04/04/12 03:52pm by fla-gypsy *
It's probably no different than trying to compete with Walmart when you're a small mom and pop outfit. Big guys make lots of effort to gobble up the little ones and it's all allowed by those who (in some ways at least) benefit by lower prices. When price is the only concern we will no DOUBT be left with only the big businesses to deal with. Not saying it's good or bad, just how it is. I much prefer doing business with the little guy but only to a point. I'm part of the problem and HAVE no solution.
2011 F-150 HD Ecoboost 3.5 V6. 2550 payload, 17,100 GCVWR - 2004 F-150 HD (Traded after 80,000 towing miles) 2007 Rockwood 8314SS 34' travel trailer
US Govt survey shows three out of four people make up 75% of the total population
.... He explained to me about Camping World buying Good Sam and also Hawleys RV here in Raleigh....
Sorry for the rant...back to your regularly scheduled forum...
Just to clear up what appears to be a misconception.
AGI (now Good Sam Enterprises) bought Camping World, not the other way around.
2008 F350SD V10 with an 2012 Arctic Fox 29-5E When someone tells you to buy the same rig they own, listen, they might be right. When they tell you to buy a different rig then they own, really pay attention, they probably know something you don't.
65ShelbyCobra...funny thing you mentioned this...Not too long ago there were two shows going on in Charlotte. We went to a show a couple years ago at the Convention Center in Uptown and there were many dealers there. This year, it seemed all of the dealers except Camping World went to the Merchandise Mart instead. Not sure what happened here. But it kind of goes with last summer/fall, we were at our local CW (Statesville, NC) and were looking at Class C's and the new ACE by Thor. WE were interested at the time in an used ACE that was owned by a coworker of mine that traded it in on something bigger after only a few months. While there at the CW, most of their inventory was gone and the sales manager, Brian, told us that they were at the show in Greensboro that was happening that weekend coming up. He said he would geet us in free. Cool! We've been to the sho in Greensboro before and there are plenty of dealers. Brian told me to call him when we get to the show and he will walk us in the door. After thinking it over, I decided not to call Brian. I didn't want to feel obligated to him or have him feel that way as well. So I paid for the tickets online and off we went. When we got there, we didn't see another dealer at all. We saw Brian and I asked him about it. He said they bought out the whole show. The picture is getting clearer now....lol
If we would of known ahead of time, we wouldn't of gone...
I work for a large company, and like many public companies they are WH()$#S. They would sell their mothers to make a buck. It is kinda tasteless what you describe but that's business. Your best choice is to do what you did. Don't patronize CW if they're that obnoxious.
What's the difference between Camping World RV Sales and General RV sales. They're both large RV dealers with many sales locations. General RV runs the big RV show in Novi, MI and only invites a few dealers and the Monroe, MI show is all General RV. They have the same problems as any huge dealership with one location has bad sales person, another can't fix anything right, and another location over charged me. A good sales person is hard to fine and dealerships are always trying to get one another's top sales person all the time. The auto dealers have been doing this since dealership first started. If you make a lot of sales you'll get job offers from the other dealers.
I understand your disappointment with the RV show and your $10, I've been there. Regarding the other things, while I understand your concern, it's Business 101 and common. Competition has always been good for the consumer.
I bought my TT from Bill Plemmons in Winston-Salem. I got a great deal and had one warranty repair that they handled wonderfully. I then had another repair that occurred just out of warranty and like you, they handled it professionally and did the work at no charge to me.
I will buy all of my future RV's from Bill Plemmons based on my experience. IMHO, Camping World is going to have to be amazing to compete with the level of service provided by Bill Plemmons.
If they end up being amazing then well... the consumer wins.
2009 Jayco Jay Flight G2 29BHS
2004 Toyota Tundra SR5 Double Cab