RohoBorrego wrote: Marcus, I'm writing this to tell you that the Rally would not honor the price for Daytona that you stated from the stage. You said from the stage that dry camping at Daytona would be $49 and could be upgraded to electric for $99. The question was asked "what if you've already paid" and you stated that you would give a refund. Since we had already registered at the booth for electric at Daytona, we went to the booth and then office were told by both that the cost was $199 and that they would not honor the $99. I spoke to several members of your staff and they heard the same thing I did - $99 for electric at Daytona and several recommended that I contact you to let you know that the price you announced was not being honored. My reservation number for Louisville was 39235 and that is the number they used for my registration for Daytona. I hope you can remendy this situation since it was your announcement.
On another note, we are lifetime charter members of Good Sams and despite the sun, the recepttion you hosted was outstanding. We appreciate it.
I believe Marcus said $49.00 for dry camping and an additional $99.00 for electric (total of 149.00 for an electric site) or that is how I understood it, which I thought was a great deal. If I could of freed up the time, I would of signed up for Daytona.
I agree the reception was awesome... a little warm but certainly a lot of fun... and appreciated.
Thank you Marcus. Now, how do I get a refund since I paid more than the $149. Is there a number I can call or an email address? Where do I go from here to get the refund?
2004 Newmar Dutch Star Model 4010 with 375 Cummins w/exhaust brake. Jeep Grand Cherokee Limited 4x4 Toad. The early bird may get the worm,but the second mouse gets the cheese.
RohoBorrego wrote: Thank you Marcus. Now, how do I get a refund since I paid more than the $149. Is there a number I can call or an email address? Where do I go from here to get the refund?
Mike Siemens wrote: Please e-mail me your contact information. I will work to get you the refund.
Thanks,
Mike Siemens
Msiemens@campingworld.com
There you go, you should see your refund soon.
I'm sure with all of the positive changes happening to The Good Sam Club, they are having "growing pains" with an increased responce. I am impressed on the re-actions of Marcus & Mike when a problem is stated from a member... Thanks to both of you!!!
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