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Open Roads Forum  >  Camping World Service and Installation

 > Upset with Pooler, Georgia Camping World Service

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The Texan

Cascade, Idaho

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Posted: 08/09/12 07:54pm Link  |  Print  |  Notify Moderator

Rollnhome wrote:

You could have went and got it anytime you wanted.,..it's yours.
Evidently you have never had dealings with states that have mechanic liens or laws prohibiting the customer from retrieving their unit until all charges are settled.....He may very well have NOT been able to get his coach, where it involved an insurance claim.


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Where the wheels are stopped today


Rollnhome

Corner I-10 & I-8

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Posted: 08/09/12 11:24pm Link  |  Print  |  Notify Moderator

You assumption is very wrong. I placed, released, and perfected liens as part of my business for 35 years. I stand by my statement.


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Us out West

Let's see...last night we stayed in......

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Posted: 08/10/12 12:04am Link  |  Print  |  Notify Moderator

Obviously it did not get to that as the OP stated he has picked up his rig.

Time to move on people.


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The Texan

Cascade, Idaho

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Posted: 08/10/12 12:01am Link  |  Print  |  Notify Moderator

Rollnhome wrote:

You assumption is very wrong. I placed, released, and perfected liens as part of my business for 35 years. I stand by my statement.
Standby it for the "one" state you worked in, but don't let your mouth overload something else for the other 49 states in the US.....I have stood by in a keep the peace situation, and watched a garage refuse to release a vehicle until the bill was settled to the garage owners satisfaction, not the vehicle owners, under these exact same conditions, in a SE state. Don't believe that just because your name is on the title, it is yours to take, if there are outstanding charges pending and with insurance claims, it is very sticky........Maybe you did the "paper" work, but I had to do the "dirty" work......

Rollnhome

Corner I-10 & I-8

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Posted: 08/10/12 09:52am Link  |  Print  |  Notify Moderator

The Texan wrote:

Rollnhome wrote:

You assumption is very wrong. I placed, released, and perfected liens as part of my business for 35 years. I stand by my statement.
Standby it for the "one" state you worked in, but don't let your mouth overload something else for the other 49 states in the US.....I have stood by in a keep the peace situation, and watched a garage refuse to release a vehicle until the bill was settled to the garage owners satisfaction, not the vehicle owners, under these exact same conditions, in a SE state. Don't believe that just because your name is on the title, it is yours to take, if there are outstanding charges pending and with insurance claims, it is very sticky........Maybe you did the "paper" work, but I had to do the "dirty" work......


Wow.... don't take it personal. Have a chill pill and relax. Yes there are procedures i didn't say there wasn't, but he could have retrieved his vehicle anytime he wanted. I'm so glad I never got pulled over by you FYI I delt with liens all over the USA not as you assume only one state. I'm done.

LTCLarry

Maggie Valley, NC

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Posted: 08/10/12 11:07am Link  |  Print  |  Notify Moderator

Us out West wrote:

Obviously it did not get to that as the OP stated he has picked up his rig.

Time to move on people.
Gee, I thought it was the Moderator's job to tell members when enough is enough...glad you cleared that up for me.

Rollnhome - I think you are overly naive...and I agree with Texan completely. Perhaps you have never walked into a shop - of any kind, where your item is in for repair and demanded to have it returned where there is an issue of payment or hard feelings that have developed over a period of time. Believe me, you are probably not going to get it back without satisfying the shop as to the amount of the bill. You might be the owner...but the shop has possession and if they refuse to turn it over, you essentially have only one means of recourse... by going to the proper authorities and proving your case and having them assist you in the return of your property. Unless of course you are willing to walk into the shop and threaten to take the item by force. The shop has your whatever, and they are entitled to be paid for thier services before they release it....if you hassle them hopefully the most that would happen is that they would call the local police....worst case is you might be "escorted" from the premises. Assuming they are asking for reasonable payment...pay it and take your property....otherwise get yourself a lawyer. Because that may be the only way you have of getting it back. Another thought, and I am not a lawyer nor have I played one on Television; however, I know that in some states and in certain circumstances a shop can actually sell "your" property to satisfy an unpaid bill. Yes there are legal procedures which must be completed but property can be sold to satisfy a "mechanics lien".

Rollnhome

Corner I-10 & I-8

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Posted: 08/10/12 11:39am Link  |  Print  |  Notify Moderator

I've placed liens. As a matter of fact it a law that I gave notice of lien before I started a job. I have been to court over liens and have negotiated lien pay offs and lien releases from a few dollars to millions of dollars. I stand by my statement. I never said he could just walk in and drive it off could depend if he was given proper notice of lien, but if he wanted it he could have gotten it at anytime if he were so inclined. My final word.

Mulberry912

Port Wentworth, Georgia

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Posted: 08/10/12 11:49am Link  |  Print  |  Notify Moderator

Allow me to clear up a few things as I am the one who picked up my rig.

First, there were no confrontations between myslf or the staff a the Pooler, Georgia Camping World when I went to pick it up. I had gotten corporate involved and I am sure the staff had been told to keep it cool. My wife also DEMANDED I keep my cool.

As far as a repair bill goes that WAS PAID. They wound up with just over $3,300.00 for the work they already completed. However, the did do some damage to my rig that they are NOW STANDING BY. I am happy with that so far.

Now, let's jump to today. I went out to my rig to see if the DVD, VCR and other electronics worked properly only to discover that the tech never hooked them up to the new fkatscreen they replaced. I called corporate and within minutes Mike, the Service Manager of the Pooler Store, called me and was sending his tech to my home to work on the rig. He did as he told me he would do.

The tech came to my home and discovered that the electonics in the cabinet were also destroyed during the power surge. I find it interesting that the neve checked them as they wer being paid to do exactly that.

Well, long story short CW is replacing these particular items at no cost to me.

Whe CORPORATE gets involved it seems things begin to be done correctly. It's just unfortunate that it takes a VP of Camping world to get the problem resolved.


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Rollnhome

Corner I-10 & I-8

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Posted: 08/10/12 12:04pm Link  |  Print  |  Notify Moderator

I'm glad they are finally taking care of you. No one should have to go through what you have and are still enduring to get their rig repaired. Hopefully you have inspired CW corporate to make a few changes at this facility. Congrats on getting your rig back and hopefully properly repaired. Enjoy.

JALLEN4

Florida

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Posted: 08/10/12 02:46pm Link  |  Print  |  Notify Moderator

Just for clarification, I have operated dealerships,therefore service departments, in a number of states. Every repair order I have ever seen has language granting a mechanics lien when the customer signs it.

With a mechanics lien, you can hold the vehicle for payment and ultimately can sell the vehicle for payment with proper notice. You can only keep what is owed,sale costs, and legal costs. The balance is returned to the owner.

I have had people demand the vehicle, try to take the vehicle by force, try to steal the vehicle, and take me to court. No person has ever been successful in not paying the bill as long as the paperwork was properly signed and estimates properly documented.

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