Many of you responded to my prior post about this and evidently many did not read what my gripe was. This post is to clarify some of your misconceptions. 1) This was NOT a private RV park but was Lakeview Campground at Taylor Park Reservoir, a USFS campground managed by Recreation Resource Mgmt. of America. Yes, I have emailed them but to no avail 2) When we arrived there was no "check-in" station, and the host was not at his site, thus no "check in" as many referred to. We went straight to our pre-paid and reserved site which was clearly marked with our name and dates. 3) We had not seen our site previously as many suggested so did not know it was in full sun. 4) We were not complaining to anyone,(there or on here) about the loud party next site. We wanted to move ONLY because we did not like a site out in the open, with no shade or privacy. 5) We were only asking to SWAP sites, wanting to trade our electic site in the sun for a non-electric site in the trees. 6) We did not ask for a manager as the hosts were the only ones there. 7) We did NOT have a cell signal so we could not call anyone. 8) The host said she would call and cancel our remaining two nites on our reservation. (she did NOT) 9) If they had allowed us to SWAP sites, they would have made MORE MONEY as we had paid more for it than the shady site would cost, plus they said they had many wanting a site with electric, so they could have rented it AGAIN. 10) We were NOT asking for any "free site" as Skip/Char mentioned. 8) We left because we felt that the mgmt attitude was NOT oriented to customer satisfaction, thus we did not feel that they DESERVED our business.
Hopefully, this will clear up some mis-understandings and answer some questions raised by folks who did not read what our point was. It was very interesting to see how a few people jumped on this and changed the entire post from merely swapping sites to other issues.
Two suggestions for next time. First change the topic title to what you are really refering about, that is not being charged twice but simply to swapping the sites. Second, why are you defending every action if you did nothing wrong? Just move on as you seemed to say you finally did. I would ask for a refund that the host did not take care of for you when you get home. If your cell did not work are you thinking the hosts would? Perhaps that is why it is taking some time to get a refund. Just the fact that you had to explain yourself in a long paragraph to other campers and Rvers on this forum that know all about camping and campgrounds lends little to your original issue. Who's fault is it when you relate a story and the readers do not understand the basic premise of what you are trying to say? I seriously doubt the mis-understanding problem is at the readers end of things.
* This post was
edited 08/08/12 07:55pm by an administrator/moderator *
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'05 Dodge Cummins 4x4 dually 3500 white quadcab auto long bed.
'09 299bhs Tango.
The story has change considerably from the first thread. You had two choises and chose to leave.
Camp hosts are not in management, they are caretakers, there to keep the campground in order, and try to see that everyone abids by the rules.
Harold and Linda
2009 CT Coachworks siena 35V
W-22 Workhorse 8.1L
Some parks are just that way. When we camped at the beach here in So Cal, we were with the in-laws. We both had paid for sites for the weekend, we wanted to consolidate and move to a large site that we both could fit on. Mind you, all sites cost the same. We wanted to give up 2 and take 1 - not asking for any refund. We were told, no can do - not fair to people waiting in line for an open spot. When I reasoned that we would be opening up an additional spot, they just couldn't do it. Whatever, no problem, we went back to our spots.
Interesting...we were there the exact same time last week. We were on the loop up from you on the non-hookup sites, sites 11, 12, 13, 15. No electric, no water but much shade. I do believe I know the group you were referring to. Trust me, it wouldn't be much better unless you were on the absolute furthest loop and site away.
Each loop has its own host. They seem to operate with different information as we found out ourselves. The host on our loop was freely moving people around to accommodate large units, shade, etc, so long as it didn't mess up someone's reservation. I'm sorry you got stuck the way you did.
I am pretty sure that the host you dealt with was a bit of a bugger as one of our group noticed that someone from the lower loop had come up and dumped their gray water in the drop toilets on our loop. I thought "well, gee, awfully nice of you..." I was going to mention it to our host and find out if that was actually allowable, as I sure didn't want to go 5 miles and pay $5 just to dump my gray water. Turns out, it was the host from below. They have their own pit toilet just a little down the road on their loop, but I guess ours was junky enough so as to not need be concerned over.
Anyway, other than that, we had a very pleasant experience at Lakeview. We ALL tried beating my FIL's contractor-grade generator to see if it would die and he would "man up" to a quieter unit for ours and everyone else's sake. Maybe next time...
* This post was
edited 08/08/12 03:32pm by bondebond *
There are complaint forms available at each USFS campground. They go directly to the ranger in charge of that district. If camp host is not doing the job correctly, they can be removed.
Simply fill out the form stating the facts and send it to the district office.
I have seen more than one camp host removed.
Just a little while ago I received a tel. call in response to my email to RRMA re my inability to move to a different site without a second charge. He was very upset with their host and his Area Manager for not letting us swap sites as we had requested! He apologized profusely for the actions of his hosts and, of course, told me that any customer who wants to change sites is free to do so without further charge. That is only logical. He was very nice and professional, and even offered us a comp weekend at any of the CGs they manage.
I am now happy with the response and outcome, and pleased to know that we were right! End of story!!