bpounds
Whittier CA
Senior Member
Joined: 12/12/2010
View Profile
Good Sam RV Club Member
 Offline
|
StillTruckin wrote:
Montana told me that it was a design flaw they could not correct. Their answer was to completely remove the lid. That's a pretty crappy answer to me after spending so much for a new camper.
It is a pretty crappy answer, and that customer service representative should choose his/her words more carefully. Clearly it is not a "flaw". It is a design compromise so that short people can still use the MW. You've just taken an unfortunate mis-use of the word "flaw" and went ballistic over something insignificant to the 99.9 percent of owners.
2006 F250 Diesel
2011 Keystone Cougar 278RKSWE Fiver
|
sue.t
Ibex Valley, YUKON
Senior Member
Joined: 08/05/2004
View Profile
|
Interesting. In both fifth wheels we've owned I removed the stove cover. Not because it hit something ... I just didn't like it. Why cover the stove top?
sue t.
Pictures from our many RV Adventures to Yukon & Alaska
Travelling with either the 25' fifth wheel or the 8' truck camper.
|
milo
4 Corners
Senior Member
Joined: 07/19/2008
View Profile
|
Still Truckin ..does the stove in your S & B got a cover on it?
Janet(boss)& Milo 36 & 1/4 yrs 2gether 
Retired Educators 
Mona Mo 6 yr old Yorkie & (in spirit) our Beagle Buddy
13 F-150 Eco Screw HD 4x4 07 294RLS Cougar TT
Confidence is the feelin you have just before you fully understand the situation
|
Trlrboy
Rockwall, Texas
Senior Member
Joined: 04/05/2003
View Profile
Good Sam RV Club Member
Offline
|
We ditched the stove cover the day we brought the trailer home. We have plenty of counterspace so we didn't need another place to set things down.
2010 Montana 3400RL
Chevy 2500HD Duramax
PHOTOLINK
.
|
laknox
Arizona
Senior Member
Joined: 01/06/2008
View Profile
Good Sam RV Club Member
Offline
|
Artemus Gordon wrote:Still Trucking is ignoring his own thread? I hope he is ok, I know his frustration must be taking its toll. It's hard for me cause my only serious problem, was a slide that came out of alignment causing several thousand dollars in damage to RV, causing me nearly a month 1/2 of no use. I know, I am sorry, how do I even make that comparison?
My issue with something like this is, if they're screwing up something so minor, what =else= is wrong that's likely going to be a major problem? I'm just sayin'...
Lyle
2002 GMC Sierra 2500 HD Duramax Crew Cab 4x4
Banks Bullet Tuner and Monster Exhaust
B&W Turnover Ball with 5th Wheel Companion
2004 Komfort 25FSG Fifth Wheel
1936 John Deere Model A
International Flying Farmers 55 Year Member
|
|
|
Mile High
Denver, CO
Senior Member
Joined: 02/05/2008
View Profile
|
Must be the larger microwave. Truly an oversight on Montana's part, but not the first I'm sure.
What exactly were you expecting Montana to do to rectify the issue? If you think about it, there is not much the factory can do without a major modification. It won't be easy to modify the upper cabinet to raise the microwave, and if they lower the stove it will not be even with the counter which might equally frustrate you. For a 2012, that should be a battle between you and your Dealer for a resolve, not you and Montana. The Dealer has a lot more flexibility on the fix.
I get the same answers from Ford. Everytime they find something wrong they don't have an answer for, they unplug it. Kind of a standing joke with my wife and I. Everytime something needs fixed around the house I tell her to unplug it until I get to it, which means I never will.
2006 Ford F350 4X4 SB CC SRW Powerstroke 6.0
2013 Redwood 36RL - full paint - disk brakes
"Comparison is the thief of joy! - Theodore Roosevelt"
|
bpounds
Whittier CA
Senior Member
Joined: 12/12/2010
View Profile
Good Sam RV Club Member
Offline
|
The concern regarding distance from stovetop to MW cabinet and range hood is one of safe combustion clearance. And I assume it has been deemed as conforming to code. Other than that, there is a reason that the stovetop cover folds in the middle. You're supposed to fold it in the middle.
My favorite coffee pot will barely fit under the range hood. Odd that I never considered that a design flaw.
|
Artemus Gordon
Redding California
Senior Member
Joined: 03/04/2011
View Profile
Good Sam RV Club Member
Offline
|
laknox wrote:Artemus Gordon wrote:Still Trucking is ignoring his own thread? I hope he is ok, I know his frustration must be taking its toll. It's hard for me cause my only serious problem, was a slide that came out of alignment causing several thousand dollars in damage to RV, causing me nearly a month 1/2 of no use. I know, I am sorry, how do I even make that comparison?
My issue with something like this is, if they're screwing up something so minor, what =else= is wrong that's likely going to be a major problem? I'm just sayin'...
Lyle
Not sure they screwed up? It's a conspiracy ......
2012 Montana 3750 Hickory Edition, 2013 Ford F450 Crew Cab 4x4 Platinum options
2012 3750 Montana
Generator Box
|
Mile High
Denver, CO
Senior Member
Joined: 02/05/2008
View Profile
|
I didn't realize this was a matter of being able to open without folding in half - thats a different story. I don't think mine will open without folding it in half either, never even tried. It even looks better folded in half and easier to clean.
|
ChopperBill
Colo
Senior Member
Joined: 03/22/2002
View Profile
Offline
|
I hate that stinking cover myself. Wife always has some kind of kitchen fancy's sitting on top and its a PITA to move stuff around when I want to use it. (doesn't hit anything) I ask also, why a cover? We have plenty of counter space.
|
|
|
