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 > Your search for posts made by 'Bigdog' found 1 matches.

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Nat gen/Allstate service. Or not

A couple of months ago I was shopping at the supermarket and when I came out, I found that someone had hooked the lower part of the bumper on the drivers side. I got an estimate form a body shop ,called the local sheriff who said that I didn't need to report it as it was on private property and then notified the claims line. Got a call back from a lady in Florida, I live in Washington, and she quizzed me on how it happened and sent me the my claims pic link. Got a call back from her with an attitude that intimated that it was self inflicted. I called my agent and told him what happened and he pushed it up the ladder. A couple of days later I got a call from a guy in Arizona, who also gave me an attitude about it being self inflicted and that they had turned the pictures over to an accident reconstruction guy and that they had also determined that it was self inflicted. Now mind you this was determined on pictures that I took with my cell phone and no in person adjuster and was told that that I could get my own accident reconstruction guy if I wanted to at my expense. Nope and nope.. I will pay the repair and will be cancelling coverage with Nat Gen/Allstate as soon as I get coverage with another company. I have since discovered that Nat Gen/Allstate is cutting down on expenses by not hiring adjusters and cutting back on their service. I have been a customer of theirs for over 20 yeaRS.
Bigdog 07/17/22 03:28pm Good Sam Insurance
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