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Subject |
Author |
Date Posted |
Forum
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RE: New Montana purchase
Hello torquespring,
Thank you for your time and sharing your experience with your recent purchase. Please provide the Camping World location your are referring to. We will share your experience with the leadership team for review.
Thank you,
Ella
Good Sam Customer Care Team
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Good Sam Care Team
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05/11/21 06:11am |
Camping World RV Sales
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RE: GSC Roadside Assist vs Tire and Wheel Protection
Hello,
Thank you for your participation on this topic. I will be closing this thread due to inactivity. Thank you all again for your time and participation!
Venesa
Good Sam VIP Customer Care
866-232-8790
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Good Sam Care Team
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05/08/21 06:42am |
Good Sam Roadside Assistance
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RE: Breakdown with Truck Camper?
Hello,
Thank you for your participation on this topic. I will be closing this thread due to inactivity. Thank you all again for your time and participation!
Venesa
Good Sam VIP Customer Care
866-232-8790
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Good Sam Care Team
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05/08/21 06:41am |
Good Sam Roadside Assistance
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RE: Hello Marcus
Hello awa,
Thank you for your time and inquiry. Tire and Wheel Protection comes with Platinum Complete. You currently have our Platinum plan, so if you are interested, you would need to purchase Tire and Wheel Protection.
Please click https://www.goodsamroadside.com/tireandwheel/ to learn more about this plan.
Thank you.
Amy
Good Sam Customer Care Team
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Good Sam Care Team
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05/06/21 03:54pm |
Good Sam Roadside Assistance
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RE: GSC Roadside Assist vs Tire and Wheel Protection
Hello awa,
Thank you for your time and inquiry. Tire and Wheel Protection comes with Platinum Complete. You currently have our Platinum plan, so if you are interested, you would need to purchase Tire and Wheel Protection.
Please click https://www.goodsamroadside.com/tireandwheel/ to learn more about this plan.
Thank you.
Amy
Good Sam Customer Care Team
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Good Sam Care Team
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05/06/21 03:54pm |
Good Sam Roadside Assistance
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RE: Hello Marcus
Hello Debbie7581,
Thank you for your time and inquiry. Platinum Complete is our only plan that comes with Tire and Wheel Protection.
Please let us know if you have any additional questions.
Regards,
Amy
Good Sam Care Team
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Good Sam Care Team
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05/04/21 10:25am |
Good Sam Roadside Assistance
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RE: Roadside Assistance
RES1749,
Thank you for your time and posting. When calling dispatch you should receive key prompts to direct you to the correct Roadside coverage. Pressing number one directs to the auto dispatch team, pressing number two directs to the RV dispatch, number three will direct to customer service and number four to our concierge. After making your choice you could be asked to provide your membership number allowing your membership information to displayed to the agent to help speed the process along. If you had an out of pocket expense please send us a PM with your membership information and we would be happy to send you a claim form.
Thank you again for your time and posting,
Mark
Good Sam Care Team
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Good Sam Care Team
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04/30/21 04:06pm |
Good Sam Roadside Assistance
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RE: Breakdown with Truck Camper?
Hello BurbMan,
Thank you for your time and post, please see the below link with information on the different plans we offer.
The truck would not be towed with the camper attached to it for safety purposes.
https://www.goodsamroadside.com
Please contact us at 1-800-601-2850 for additional details, we are happy to assist with any questions you may have.
Have a good day.
Thank you,
Ella
Good Sam Customer Care Team
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Good Sam Care Team
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04/29/21 06:17am |
Good Sam Roadside Assistance
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RE: Customer Service is Absent
I will be closing this thread at this time due to inactivity.
If you are still in need of assistance, please PM me, and I will be more then happy to assist!
Happy Camping!
Venesa
Camping World Customer Care
888-626-3636
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Good Sam Care Team
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04/25/21 07:25am |
Camping World Accessories
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RE: canceling protection plans
Hello,
Thank you for your participation in this thread. I will be closing this topic due to inactivity.
Thank you all again for your participation and Happy Camping!
Venesa
Good Sam VIP Customer Care
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Good Sam Care Team
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04/25/21 07:08am |
Good Sam Insurance
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RE: 50% Off Deal - Legit?
Hello,
Thank you all for your participation in this thread. I will be closing this topic due to inactivity.
Thank you all again for your participation, Happy Camping!
Venesa
Good Sam VIP Customer Care
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Good Sam Care Team
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04/25/21 07:06am |
Good Sam Roadside Assistance
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RE: Worst customer service!
Hello outnabout,
Thank you for your time and post, we apologize for the experience you have had. Please allow us to look into the customer service issue you mentioned further. I will share your concerns with the leadership team.
Please provide your best contact number in a private message.
Thank you,
Ella
Good Sam Customer Care Team
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Good Sam Care Team
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04/22/21 06:14am |
Coast to Coast
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RE: 50% Off Deal - Legit?
Hello KendallP,
Thank you for your time and post. The 50 percent off sale is valid for new members, we will be glad to assist you with any questions you may have.
See the below link for additional information.
https://www.goodsamroadside.com
Thank you,
Ella
Good Sam Customer Care Team
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Good Sam Care Team
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04/21/21 07:00am |
Good Sam Roadside Assistance
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RE: app
Hello,
Thank you all for your participation on this topic. I will be closing this thread due to inactivity. Thank you all again for your participation.
Venesa
Good Sam Customer Care
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Good Sam Care Team
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04/15/21 12:00pm |
Good Sam Roadside Assistance
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RE: canceling protection plans
Hello gsbuick65,
Thank you for your time and your post. Please send us a private message with your contact information and the location where you purchased your unit at, and we will be glad to further assist you.
Thanks!
Amy
Good Sam Customer Care Team
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Good Sam Care Team
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04/13/21 12:48pm |
Good Sam Insurance
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RE: Customer Service is Absent
Hello JDB7566,
We are so sorry to hear of this frustrating experience. I would like to assist you with this, can you please PM me the order number so I can further investigate and resolve this for you?
Thank You,
Venesa
Camping World Customer Care
888-626-3636
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Good Sam Care Team
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04/11/21 12:08pm |
Camping World Accessories
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RE: app
Hello Dennis1949,
We do not have a functioning app at this time, we are working on creating a more user friendly app for Roadside Assistance.
Thank you,
Venesa
Good Sam Customer Care
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Good Sam Care Team
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04/10/21 09:43am |
Good Sam Roadside Assistance
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RE: What kind of light bulb do I need?
Hello,
Thank you for your participation in this conversation. I will be closing this thread due to inactivity.
Thank you again for your participation!
Venesa
Good Sam Customer Care
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Good Sam Care Team
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03/28/21 08:10am |
Camping World Accessories
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RE: Why keep soliciting...
Hello,
Thank you all for participating in this conversation. I will be closing the thread due to inactivity at this time.
Thank you all again for your time and participation.
Venesa
Good Sam Customer Care
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Good Sam Care Team
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03/28/21 08:07am |
Good Sam Roadside Assistance
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RE: Consignment Sales
Hello,
I am closing this topic due to lack of activity. Thank you for your time and participation. Please feel free to open a new thread on this topic in the future if you wish.
Thank you,
Amy
Good Sam Care Team
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Good Sam Care Team
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03/24/21 09:13am |
Camping World RV Sales
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