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 > Your search for posts made by 'jheppner' found 7 matches.

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RE: Upholstery needs to be redone

We also have a 2015 Ventana LE with a passenger seat that started peeling. We contacted our dealership who contacted Newmar. They replaced the driver and passenger seat for free because they said in 2015 they had had some faulty upholstery. We were very pleased with this outcome.
jheppner 12/12/19 10:42am General RVing Issues
RE: Shaw Direct/Winegard

I'm not particularly happy with Winegard's explanation regarding their satellite dish locating the Shaw Direct satellites but here's what I was told. Go into your Shaw Direct "Options" menu on the TV screen and bring up the page showing the satellite signals. Deploy the satellite dish and wait for the satellite signals to read green and in the 90s. At this point, your Winegard controller should read "Satellite ID: 111". Immediately push the "Select" and "Power" buttons simultaneously on the controller which will lock in the satellite signal. We have used this method for weeks now and it works fine. Winegard says "With the changes Shaw made, services in the states will be hit or miss. If you can get it to work in manual, then that is your best option."
jheppner 11/07/19 09:49am Tech Issues
RE: Shaw Direct/Winegard

We definitely have the latest LNB, plus the new software provided by Winegard, which was installed in October. As I said, the automatic dish worked fine as we were travelling south until we arrived in the Laughlin area. Now we are still moving south and we're having to stop the dish when it finds "111". No more "automatic"! When we do this, our signals are always over "90 green" but because we're only working off "111", there are a number of channels missing, none of which affect our viewing habits, thank goodness. As soon as I get good cell phone reception, I will call Winegard to try and get some more up to date information.
jheppner 11/01/19 10:37am Tech Issues
RE: Shaw Direct/Winegard

No, it definitely is not working after paying for the updated software. See my post of October 19 where I've reported Winegard's solution. I've been meaning to call them to get further info but right now I'm in a bad area for cell phone reception.
jheppner 10/31/19 10:46am Tech Issues
RE: Shaw Direct/Winegard

We're now in Parker, Arizona, and the Winegard/Shaw Direct is still not operating on "automatic" but at least we can get a signal even though there are still some channels missing. I'm not going to call Shaw Direct about this because then I might have to explain where I am.
jheppner 10/30/19 11:16am Tech Issues
RE: Shaw Direct/Winegard

We have had the Winegard updated software installed in our dish for Shaw Direct. It worked fine all the way to Laughlin where it decided it couldn't find both satellites so it stowed. I called Winegard and they said when it honed in on "111" I should push the power and select buttons at the same time to lock the dish in. They said DO NOT pull the plug as you will have to have the controller totally re-set. I've been following their instructions and it works fine although I object to paying approximately $500 for software that doesn't do what it was supposed to. At this point, we're not having any problems getting the HD channels although they have a tendency to go missing and then return again. Very puzzling.
jheppner 10/19/19 10:59am Tech Issues
Shaw Direct/Winegard

Have any of you Canadians had trouble with your Winegard automatic dish not being able to locate and hone in on the Shaw Direct satellites?
jheppner 10/07/19 10:37am Tech Issues
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