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Open Roads Forum  >  Tow Vehicles

 > Warranty Repair on 2008 F-350 Diesel. WOW !!!

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bob2j8

Southern Ontario

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Posted: 09/21/11 07:38am Link  |  Print  |  Notify Moderator

My truck is currently in the shop due to a major fuel system malfunction. Current odometer reading is about 92,000 kms (about 57,000 miles) I had to jump through a few hoops, but I got the word last week that it was all covered under warranty. My wife was talking to the dealership yesterday, and they told her that the repair was going to top out at $18,000. I think my exact words were "HOLY S#!T". I think I would be in jail right now if they had told me that they weren't going to cover it under warranty. I had decent maintenance records, so it wasn't a huge issue, but all I can say is to make sure you change your fuel filters Boys !!

Bob


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Gman22

Burlington, Ontario

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Posted: 09/21/11 08:21am Link  |  Print  |  Notify Moderator

Yikes - thank goodness for warranty. And yes.....good advice on the fuel filter. I have a price on my desk as I type this from local Chrysler dealership, $33.00 for a new fuel filter for my Cummins and it is on my to-do list in the next few weeks. After hearing your story - maybe I should push the project forward in priority.

Glad to hear all is well both mechanically and financially.


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ib516

Way up north eh

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Posted: 09/21/11 08:26am Link  |  Print  |  Notify Moderator

The newest crop of diesels from any manufacturer are outrageously expensive to repair. I read a similar story, but this one was a 2011 F350 where the bill was just under $20,000 to fix the damage caused by the owner putting a gallon of DEF in the fuel tank by mistake, then driving the vehicle [emoticon] [emoticon]


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Targa

Castle Rock, Co

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Posted: 09/21/11 08:42am Link  |  Print  |  Notify Moderator

I am glad you were covered. It certainly doesn't inspire any confidence to keep things once the warranty expire's.

summithmk

butt#$%$ egypt, NV

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Posted: 09/21/11 08:53am Link  |  Print  |  Notify Moderator

18,000$! That is insane.

Jarlaxle

New England

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Posted: 09/21/11 08:56am Link  |  Print  |  Notify Moderator

For $18,000 you can flush the psd and repower with a Cummins. And have an easy $5000 left over!


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hawkeye-08

Northwest

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Posted: 09/21/11 09:12am Link  |  Print  |  Notify Moderator

Think how much the bill would have been if they had not gotten all the bugs worked out for that engine.

Turtle n Peeps

California

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Posted: 09/21/11 09:15am Link  |  Print  |  Notify Moderator

Your VERY lucky that this was covered. Most are not. Read below how lucky you really are.

Like this guy.

Or this poor guy.

Ford denies another one.
These are just a few. There are dozens more. Very sad for the people that own these trucks and have a grand payment due every month and have nothing to drive because the engine blew up or the HPFP took a dump and cost 8 grand on up to fix. [emoticon]


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nremtp143

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Posted: 09/21/11 09:32am Link  |  Print  |  Notify Moderator

What makes me very angry about these new engines is the fact that they will tell you how great it is to get you to buy one and then tell you it's your fault when it breaks. Ford has said that the ULSD that we all have to use now is partly the culprit. Saying that it attracts water. To which I say-build a better water separator that can handle the job. Right now there is a guy on the FTE forum that has a new '11 6.7 that Ford is trying to deny warranty on partly because of water in the fuel. Like has been suggested several times, save all your fuel receipts and drain the separators monthly. I am very glad that the OP had his repaired under warranty, but there are a lot more that they are denying. And it's not just Ford.


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transferred

CA

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Posted: 09/21/11 10:08am Link  |  Print  |  Notify Moderator

nremtp143 wrote:

What makes me very angry about these new engines is the fact that they will tell you how great it is to get you to buy one and then tell you it's your fault when it breaks. Ford has said that the ULSD that we all have to use now is partly the culprit. Saying that it attracts water. To which I say-build a better water separator that can handle the job. Right now there is a guy on the FTE forum that has a new '11 6.7 that Ford is trying to deny warranty on partly because of water in the fuel. Like has been suggested several times, save all your fuel receipts and drain the separators monthly. I am very glad that the OP had his repaired under warranty, but there are a lot more that they are denying. And it's not just Ford.


Agreed. Having to change separators monthly is a joke and so long as maintenance is completed at recommended junctures and there is not blatant user error (DEF/gas in diesel tank) then EVERYTHING should be covered on new trucks under warranty. If not, lawyer up.


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