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Open Roads Forum  >  Class A Motorhomes  >  Maintenance Issues & Tips

 > Steps not retracting all the way

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Heisenberg

West Texas

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Posted: 07/12/14 02:58pm Link  |  Quote  |  Print  |  Notify Moderator

It has been many years ... but on my previous coach with kwikee steps there were 4 plastic disks in the gear housing that were hardened. They were a dampening mechanism, it seems, which allowed the steps to park. The motor protection would take it out before it was damaged leaving the steps where binding was occurring. Someone here had the advice of soaking them in brake fluid allowing them to regain elasticity and reinstalling until new parts could be found. I never had to go back in there. Maybe this "memory" I've had can trigger someone into giving a better description of your problem.


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Dan L

MPLS, MN US

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Posted: 07/12/14 06:42pm Link  |  Quote  |  Print  |  Notify Moderator

Ours wouldn't retract all the way, straightened and freed up all the pivot points and it still didn't go all the way up. Turns out the linkage was worn out. Got a new replacement online, put in all back together and it works fine. Cost about $30.

Dan

mc.cc

Southeast

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Posted: 07/12/14 07:22pm Link  |  Quote  |  Print  |  Notify Moderator

2bzy2c wrote:

Mine did the same thing. Turned out to be low voltage from the batteries. Replaced the batteries and the problem was gone.


I have definitely seen this before as a potential voltage issue.


Mark

Bill and Kathi

SW GA

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Posted: 07/13/14 07:51pm Link  |  Quote  |  Print  |  Notify Moderator

Thanks to all who responded. We will see how it goes and respond when we have a solution. We appreciate your willingness to help.


Bill, Kathi and Toby (the doxie) - for the "pitter patter" of little feet.

Love the "Sound of the South" at Troy University


Horsedoc

Dixie --- N. Georgia

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Posted: 07/14/14 05:14am Link  |  Quote  |  Print  |  Notify Moderator

Just finished with this sort of issue. Steps had stood open for a few months of inactivity due to health problems of MsC. Anyway, they developed some rust on the pivots and needed to helped to open and close a few times with the help of WD40 and then some light oil. Worked fine after 'helping' them a few times.

D.E.Bishop

Eagle Rock, CA

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Posted: 07/14/14 07:52am Link  |  Quote  |  Print  |  Notify Moderator

When our Kwikee steps were built, the lift motor was a Delco/Remy and the mechanism was completely exposed to the elements. I knew nothing about the steps and maintaining them. One day in 1999 they failed and I didn't know how simple they are to repair so I took them to a RV Service and Parts company near home. End result was the old motor was no longer available and I ended up with a very early upgrade kit designed to replace the Delco/Remy setup.

Having owned my rig less than a year and not receiving the manual or any suggestions on maintenance I didn't do any and in a few years the Ford motor failed. By this time I was a member of these forums and decided after reading several posts that I would fix the steps myself. Making this as short as possible, the idiot technician installed the clevis pin holding the operating arm to the steps in from the wrong side. It was done on a work bench and didn't seem to be a problem. Well in order to remove the pin, I had to devise my own removal tool. The biggest problem other than the fact that there wasn't room enough to drive the clevis pin out was it was impossible to get the cotter key(or pin if you so desire) out. First suggestion if you disconnect the arm to step assembly. Replace the cotter key with a hair pin clip. Saves bruised and bleeding knuckles.

My next problem was using the numbers that were provided by folks here, I went to several stores, AutoZone, NAPA and independents and no one could find an exact replacement for my motor. Even Kwikee gave me the wrong numbers. I followed the work around as described here and jury rigged a replacement. Before doing that I replaced the little plastic bumpers in the gear housing, no improvement.

The replacement started with the symptoms the OP is experiencing while we were on the road and a tech tapped it with the rubber mallet and surprise they worked for all of two days.

Finally sat down at the computer for several crossed eyed hour looking at catalog after catalog of window life motors and found what has been a very reliable and perfect lift motor. It was made by AMI and was listed for a Ford F150 Crew Cab.

The reason I'm posting this info is that I've been through several problems, most of my own making and I can now go through the trouble shooting routine in the Kwikee manual, remove the entire lift motor and gear assembly, disassemble the gear assembly, clean, lube and reinstall and put in a new motor in about 30 minutes. I researched the Series 32 steps from their original design through todays super improved Power Gear model and have every gear and motor modification date. I also have decided after using several lubricants that the highly over priced Kwiklube is the best type of lube, "If you clean and lube your steps on a regular basis". Yes it gathers dust and dirt but that is why they need regular maintenance, what it doesn't do is wash out in a rain storm. An added benifit is now I can't hear my steps operate from inside the rig. My DW watches the step when I start the engine and until she sees that the steps are stowed, the rig doesn't move.

I stand by my first post, the symptom the OP gave, "If he performed routine maintenance", is symptomatic of a failing lift motor.


"I travel not to go anywhere, but to go. I travel for travel's sake. The great affair is to go". R. L. Stevenson

David Bishop
2002 Winnebago Adventurer 32V
2009 GMC Canyon
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way2roll

Wilmington NC

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Posted: 10/18/21 07:30am Link  |  Quote  |  Print  |  Notify Moderator

cyrus799 wrote:

This is how you manually retract RV stairs if something goes wrong and you're stuck in the middle of nowhere. You can find more information here.


Cyrus, not sure if you are aware but you are responding to a thread that's 7 years old.


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LandYacht35diesel

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Posted: 10/18/21 06:12pm Link  |  Quote  |  Print  |  Notify Moderator

wAy ... is there any additional info since 2014 ? ... my step quit - motor just making a clicking noise - and will not retract.

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