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Open Roads Forum  >  Class A Motorhomes  >  All

 > Quikee Step problem

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Leeblev

Pinole, CA

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Posted: 03/06/18 10:37am Link  |  Quote  |  Print  |  Notify Moderator

I have a 2001 Newmar Kountry Star with Quickee step (2 steps). I have noticed it operating sporadically for some time. At first, I thought it was the sensor on the door, because I could clean the plug on the door and on the wall and the step would operate. But then, it got to the point where cleaning no longer worked. I took the plugs out, cleaned the debris (metal) off of the magnet, and made sure the pickup in the wall was clean. Didn't work. I checked the plug underneath going to the motor device and couldn't find anything wrong. It has 12v going to the motor, but not operating the motor, so electric isn't an issue.
When it was working, I did not detect any sign of hangup, rubbing or any interference with the steps opening.
Has anybody had this issue? What did you do to correct it? Any help appreciated.


Lee
2001 36' Kountry Star DP


PastorCharlie

NC

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Posted: 03/06/18 10:56am Link  |  Quote  |  Print  |  Notify Moderator

RV dealer replaced the motor on mine and it works fine.

fischer

livingston, tx

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Posted: 03/06/18 11:17am Link  |  Quote  |  Print  |  Notify Moderator

Search the web for Kwickee steps troubleshooting

select flowchart it shows how find your problem


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fyrflie

Martinez, CA. USA

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Posted: 03/06/18 11:29am Link  |  Quote  |  Print  |  Notify Moderator

Sounds like your step motor is done.
Do a search on this forum or over at IRV2.com and you will find a ton of information.

The step motor is the same as a window lift motor. Mostly from a Ford Taurus.
Very easy to replace.

??

D.E.Bishop

Eagle Rock, CA

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Posted: 03/06/18 11:37am Link  |  Quote  |  Print  |  Notify Moderator

Google "Kwikee Manual #888. Page ten starts the troble shooting procedure. Odds are the motor is bad and following the steps in the manual will give an answer.

The manual is also on Chris Bryant's blog page.

It is simple to check but buying a motor may not be, but that comes after dianossis.

If you have problems. Post asking for help. Don't buy the pigtail. Meter probes will fit in the connector fine.


"I travel not to go anywhere, but to go. I travel for travel's sake. The great affair is to go". R. L. Stevenson

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Jim@HiTek

Gresham, OR, USA

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Posted: 03/06/18 11:43am Link  |  Quote  |  Print  |  Notify Moderator

Some people have said they verified a bad motor by whacking it with rubber mallet when it wasn't working...if that restored operation, it indicated a bad motor.


Jim@HiTek
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lj2654

Weeki Wachee, Florida

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Posted: 03/06/18 12:15pm Link  |  Quote  |  Print  |  Notify Moderator

gears inside the motor have hard plastic vibration disintegrate. Probably need a new motor. Match it up on Amazon to get a cheaper price.


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Gjac

Milford, CT

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Posted: 03/06/18 01:30pm Link  |  Quote  |  Print  |  Notify Moderator

After you go through the troubleshooting steps that others previously posted, it will tell you if it is the switch, motor or control board. Post your results here and you will get better advice on how to repair it.

enblethen

Moses Lake, WA

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Posted: 03/06/18 05:00pm Link  |  Quote  |  Print  |  Notify Moderator

I would verify that the two grounds are clean under the step.


Bud
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cdc

New Braunfels,TX

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Posted: 03/07/18 04:11am Link  |  Quote  |  Print  |  Notify Moderator

Same problem, so I replaced the motor and that didn't solve the problem. A good friend of mine in the RV industry advised that I pull the sensor, strip the wire and touch them together and if the step worked then it was a bad switch. Needless to say, it was a bad switch.


Corky, Gracie, and the Herd
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