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Open Roads Forum  >  Class A Motorhomes  >  General Topics

 > Lippert and Parts Availability Killng Joy of Motorhoming

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garry1p

Oklahoma

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Posted: 01/06/19 09:39am Link  |  Quote  |  Print  |  Notify Moderator

Well you have to look at it like an RV is a cost center and trips are an adventure never two trips the same and who knows before hand how the trip will turn out the goal is to be safe, have a good time, not get excited and roll with the punches.


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Ralph Cramden

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Posted: 01/06/19 09:54am Link  |  Quote  |  Print  |  Notify Moderator

moisheh wrote:

Slippery is the largest supplier to the rv industry. They have bought all the competition
Most of their stuff is junk
Especially slide outs

Moisheh


A slight correction.

ALL of their stuff is junk!

Slippery? That is 100% appropriate LOL.

rk911

Wheaton IL

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Posted: 01/06/19 10:33am Link  |  Quote  |  Print  |  Notify Moderator

thanks lippert’s shoddy workmanship we’ve had problems with:

- bed lift motor (replaced)
- mcd power shades (motor would not hold night shade in retracted position after hitting bumps on roadway. remidied the problem by lightening shade load by removing one of the metal rods in the bottom of the shade).
- two repairs each on both front slides
- broken hydraulic lines and left rear jack

those are just the ones that come to mind.


'73,
rich, n9dko
Every retired man needs three things....a good truck, a good dog and a working wife
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bigorange

Tucson, AZ

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Posted: 01/06/19 11:15am Link  |  Quote  |  Print  |  Notify Moderator

Yeah I’ve run into same...4-6 weeks to get a part from Lippert. I bought the part on Amazon and shipped to dealer service dept in 2-3 days. Luckily Forest River had agreed in writing to reimburse me for the cost of the part. Not a huge fan of Forest River or Lippert based on the past year “breaking in” this new trailer.


Not all those who wander are lost. - Tolkien

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Mile High

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Posted: 01/06/19 12:18pm Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:

thanks lippert’s shoddy workmanship we’ve had problems with:

- bed lift motor (replaced)
- mcd power shades (motor would not hold night shade in retracted position after hitting bumps on roadway. remidied the problem by lightening shade load by removing one of the metal rods in the bottom of the shade).
- two repairs each on both front slides
- broken hydraulic lines and left rear jack

those are just the ones that come to mind.


I'm not sure MCD is an LCI, I think they are AirXcel. I don't think Winnebago used MCD after 2013 either. Perhaps their current shade manufacturer is an LCI version.

I agree with you - the only problems we have had with our coach have been the LCI components - jacks, slides, bed. Unfortunately, as fast as Winnebago tried to get away from the LCI components and go back to what they used to use (PowerGear, etc), LCI has already bought those companies out so it doesn't matter anymore.


2013 Winnebago Itasca Meridian 42E
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wa8yxm

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Posted: 01/07/19 06:09am Link  |  Quote  |  Print  |  Notify Moderator

Lippert's policie are indeed a major pain in the operating system for many of us. Myself included. and they overcharge for the parts too BIG TIME.


Home is where I park it.
Kenwood TS-2000 housed in a 2005 Damon Intruder 377


rk911

Wheaton IL

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Posted: 01/07/19 07:09am Link  |  Quote  |  Print  |  Notify Moderator

Mile High wrote:

rk911 wrote:

thanks lippert’s shoddy workmanship we’ve had problems with:

- bed lift motor (replaced)
- mcd power shades (motor would not hold night shade in retracted position after hitting bumps on roadway. remidied the problem by lightening shade load by removing one of the metal rods in the bottom of the shade).
- two repairs each on both front slides
- broken hydraulic lines and left rear jack

those are just the ones that come to mind.


I'm not sure MCD is an LCI, I think they are AirXcel. I don't think Winnebago used MCD after 2013 either. Perhaps their current shade manufacturer is an LCI version.

I agree with you - the only problems we have had with our coach have been the LCI components - jacks, slides, bed. Unfortunately, as fast as Winnebago tried to get away from the LCI components and go back to what they used to use (PowerGear, etc), LCI has already bought those companies out so it doesn't matter anymore.


the shades in our ‘16 Suncruiser are MCD but it wasn’t the shades themselves that failed, it was the motor and that’s a Lippert product. here’s what happened.

- august of ‘15 we take delivery of our new ‘16 Suncruiser.

- 6-months later on a return home trip we notice that the night shade drops just a bit after crossing rough RR tracks, roadways, etc. not much each time just a fraction of an inch. by the time we get home the night shade is down about an inch and won’t retract any higher. no problem, i just reset the limits.

- a few months later we’re back on the road and the same thing happens and again i mreset the limits.

- 4-months pass, we’re on the road and guess what? so i reset the limits once again. only this time i call Winnebago and am told to contact Lippert. i call them and explain the problem. mr. customer relations glibly tells me that yup, they are well aware of the problem.

good, i think and ask what the fix is.

no problem, he tells me, just send us a check for ~$200 and we’ll send you a new motor.

why do i need a new motor, i ask?

cause when the coach hits a pothole or a rough patch of road the force exerted on the shade exceeds the motor’s capability to hold the shade in place. the new and improved motor corrects this, he says. and of course the warranty is expired.

shame on me for not contacting Lippert immediately. that’s on me. but i’m not about to shell out $200 if i can help it. my shop guy had an idea. there are two metal rods in the the bottom of the shade to help hold it straight in the guides as it travels up and down. we remove one of those rods which lightens the load. sure enough, on the next road trip and every trip since the shade stays put.

it wasn’t the fact that the motor was out of warranty ...that’s on me. no, it was the attitude that Lippert knew about the problem but seemingly were content to keep providing that particular model of motor. i also hold winnebago partially responsible as they must’ve known about this. there’s no way i was the first customer to report this problem.

IMO lippert is emblamatic of what’s wrong with the RV industry today.

Ralph Cramden

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Posted: 01/09/19 10:57am Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:


IMO lippert is emblamatic of what’s wrong with the RV industry today.


Perhaps the most accurate post of the year.

Mile High

CO

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Posted: 01/10/19 11:53am Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:


IMO lippert is emblamatic of what’s wrong with the RV industry today.
Lippert is very good at forgiving themselves for bad design and moving on [emoticon]

wa8yxm

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Posted: 01/10/19 04:46pm Link  |  Quote  |  Print  |  Notify Moderator

Oh My story
Main slide motor failed
Lippert told first Tech 2 weeks plus to ship but since he was getting it through a discount broker 750 dollars

Well he had a fight with his wife so nobody knows where he is (I am still in contact with her) and I had to get a 2nd tech to do the job

1000 plus 600 Labor and tax (OUCH) woudl have been under 1K with the 1st guy) Amazing I had the money

Still had a problem setting up but.... Turns out it was a mistake I made. Has been fixed (No additional cost.. Forgot something when I re-engaged gears).

The amazing part.. I had the 1600.. I've been a watch the account type for a logn time and now I have a kilobuck of cushion NICE (I've been saving up to buy sonme stuff... that it turns out I'm going to get half of it FREE. Tracking the shipment as I type... I LIKE FREE. direct from the manufacturer!!! WOW).

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