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Open Roads Forum  >  Good Sam Insurance

 > What is the truth?

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DSteiner51

Wooster, Oh

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Joined: 01/30/2004

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Posted: 03/31/19 01:29pm Link  |  Print  |  Notify Moderator

I put my tailgate thru the front baggage compartment door. Good Sam insurance says the door is one price (below my deductible) but Camping World says it is three times more. Tomorrow I intend to find out who is right.

Having dealt with insurance companies before I got a hunch but we will see. My Good Sam renewal is due in two weeks but I'm already getting notice of cancelation warnings like threats. Depends what happens tomorrow I may let the threat become reality as I change companies.

Hopefully I will know in the next day or two.


D. Steiner
The sooner I fall behind, the more time I have to catch up.


gbopp

The Keystone State

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Joined: 08/03/2008

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Posted: 03/31/19 02:25pm Link  |  Print  |  Notify Moderator

Please keep us updated.

westernrvparkowner

montana

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Joined: 11/29/2008

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Posted: 03/31/19 02:26pm Link  |  Print  |  Notify Moderator

Why are you shopping parts? Insurance will pay to repair your unit. Have it taken to a body shop. If the repairs cost less than the deductible, you will pay in full. If the repair costs exceed the deductible, you will pay the deductible. If you put the tailgate thru the door, there is likely additional damage to the area where the hinges connect to the trailer body. Plus, isn't the door painted to match the unit? Your insurance should cover all those additional damages and costs of installation and repair.

DSteiner51

Wooster, Oh

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Joined: 01/30/2004

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Posted: 03/31/19 06:57pm Link  |  Print  |  Notify Moderator

I have $500 deductible and thot the door would not be enough to meet that so I called Camping World to order part. It was then that they quoted a high price that was well over the deductible so I thot I would get insurance involved. Insurance said the price was well below the deductible while Camping World, who would fix it says no way.

Who do I believe? If I can get it replaced at the insurance quote it is less then $300. Great! If in fact it costs over $900 which Camping World claims getting it directly from Keystone then ouch!

Is Camping World taking me for a ride or is Good Sam quoting me some used inferior door to keep from paying anything? Or a combination of both? Hopefully I will know by tomorrow evening. We will see...

Good Sam Care Team

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Posted: 04/01/19 06:07am Link  |  Print  |  Notify Moderator

Hello DSteiner51,

Thank you for your time, I apologize for the experience you are having with Good Sam and Camping World. Please provide your best contact number in a private message.
We will look into your concerns further.

Thank you,
Ella
Good Sam Care Team

DSteiner51

Wooster, Oh

Senior Member

Joined: 01/30/2004

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Good Sam RV Club Member


Posted: 04/01/19 05:07pm Link  |  Print  |  Notify Moderator

Good news! After making a few phone calls, Good Sam will cover any cost over my deductible. The man that sent me the low ball quote admitted he had no clue what door he was quoting. Not sure why he even sent a quote?

Now if they follow thru or not we will see. I hope they can be trusted. I tend to trust people until I get burnt so hopefully all is well.

Admin, sorry I missed the phone call but I believe it is well taken care of.

Good Sam Care Team

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Posted: 04/16/19 06:13am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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