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Open Roads Forum  >  Good Sam Club

 > flying j and receipts

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ADAD437

Jeffersonville,Ind., webster,fl. USA

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Posted: 05/06/19 05:30am Link  |  Print  |  Notify Moderator

my rant for the day. why the hell did flying j and pilot quit putting receipts at the pumps. more corporate greed i guess. they must be saving thousands of dollars by doing this. it makes me not want to stop there anymore. it isn't worth the discount to have to go inside and stand in line to wait for a receipt.


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schlep1967

Harrisburg, PA

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Posted: 05/06/19 05:42am Link  |  Print  |  Notify Moderator

If I had to guess, it would be the same reason Walmart puts the milk at the back of the store instead of right at the registers. It makes you walk past merchandise you might decide to pick up. Impulse buys are money in their pockets. Add to that the risk of an employee walking to the pumps to replace the paper receipt roll. One workman's comp claim for somebody getting hit while out there reduces profits and increases insurance rates for the business.
Not justifying it either way. Just guessing why they would do it.


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Posted: 05/06/19 06:59am Link  |  Print  |  Notify Moderator

Try the print receipt kiosk...no waiting in line...a little stretch walk...and you can sniff the Cinabon...don't give in though. [emoticon]


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Sam Spade

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Posted: 05/06/19 07:18am Link  |  Print  |  Notify Moderator

Where exactly did you run into this ?
I haven't yet.

Given who the new owner IS and his theories about profits versus customer service......it wouldn't surprise me though.

AND...if it is a new corporate wide policy, it certainly will chase me away.
And I don't even GET receipts.


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jerryjay11

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Posted: 05/06/19 07:44am Link  |  Print  |  Notify Moderator

When I don't get a receipt rather than rant I take out my cell phone and snap a pic of the pump screen.

Rocky2

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Posted: 05/06/19 09:27am Link  |  Print  |  Notify Moderator

Jerry Jay, that is classic. Good advice for many situations.





Sam Spade

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Posted: 05/06/19 10:00am Link  |  Print  |  Notify Moderator

jerryjay11 wrote:

When I don't get a receipt rather than rant I take out my cell phone and snap a pic of the pump screen.


Naughty, naughty.
Not supposed to use a cell phone near gas pumps. [emoticon]

(Sorry couldn't resist.) Actually I think it is an excellent idea.

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Posted: 05/06/19 10:20am Link  |  Print  |  Notify Moderator

ADAD437,

Thank you for contacting Good Sam. I am sorry to hear that Pilot Flying J has not been putting paper in their pumps for receipts. I have shared your feedback with them regarding your concerns.

Thank you,
Stacy
Good Sam Care Team

jdb7566

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Posted: 05/06/19 03:20pm Link  |  Print  |  Notify Moderator

Corporate greed over printing a reciept? LMAO I use the truck lanes as I pump diesel. I swipe my RV Plus card, pump my fuel, and get my reciepts from the kiosk, which are usually near the entrance. No problems and I don't even get an opportunity to rant and rave.

ADAD437

Jeffersonville,Ind., webster,fl. USA

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Posted: 05/06/19 05:08pm Link  |  Print  |  Notify Moderator

jdb7566 wrote:

Corporate greed over printing a reciept? LMAO I use the truck lanes as I pump diesel. I swipe my RV Plus card, pump my fuel, and get my reciepts from the kiosk, which are usually near the entrance. No problems and I don't even get an opportunity to rant and rave.


yes if you think about how much they are saving across the country by not supplying them it adds up.

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