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 > Northwood Runaround Rant

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DownTheAvenue

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Posted: 05/21/19 08:11pm Link  |  Quote  |  Print  |  Notify Moderator

I think the OP is totally out of line. He is asking for proprietary information. Call Dell and ask for the same thing for your newest computer. Call General Motors and ask for the same thing for your new truck. He is not asking for a service manual, he is asking for how it was built.

deltabravo

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Posted: 05/21/19 08:13pm Link  |  Quote  |  Print  |  Notify Moderator

beemerphile1 wrote:

Does Northwood use a pre-assembled harness?


Yes, shown in this video from two weeks ago.
This is the truck camper line, but the TT line also uses pre-assembled harnesses.

Video of Northwood factory


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rrupert

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Posted: 05/22/19 06:42am Link  |  Quote  |  Print  |  Notify Moderator

Jayco told me that I can obtain a schematic after the two year warranty expires. They don't want to take work away from their dealers. By the time dealers get around to doing the warranty work it will be expired anyway.


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12th Man Fan

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Posted: 05/22/19 06:54pm Link  |  Quote  |  Print  |  Notify Moderator

DownTheAvenue wrote:

I think the OP is totally out of line. He is asking for proprietary information. Call Dell and ask for the same thing for your newest computer. Call General Motors and ask for the same thing for your new truck. He is not asking for a service manual, he is asking for how it was built.


your kidding right?


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seaeagle2

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Posted: 05/22/19 09:04pm Link  |  Quote  |  Print  |  Notify Moderator

For what its worth, we used to have a 18' Trophy boat. Not only was the wiring schematic available in the owner's manual, someone was able to obtain the "build schedule" from the factory in PDF form. It showed how all the hull pieces fit together, where the wood reinforcing was, and an idea of what was "behind" the voids. If you as GM or Ford or Chrysler for a wiring schematic, the condensed version is, "send $200.00 to Helm publications to buy the Factory Service Manuals".


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carringb

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Posted: 05/22/19 10:18pm Link  |  Quote  |  Print  |  Notify Moderator

If I were them, I wouldn't share that either. Their pre-assembled harnesses area a huge quality advantage vs competitors.

But maybe if you share what you are trying to figure out, we can help you out here.


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Grit dog

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Posted: 05/22/19 11:23pm Link  |  Quote  |  Print  |  Notify Moderator

DownTheAvenue wrote:

I think the OP is totally out of line. He is asking for proprietary information. Call Dell and ask for the same thing for your newest computer. Call General Motors and ask for the same thing for your new truck. He is not asking for a service manual, he is asking for how it was built.


Lol, wiring a box on wheels for lights and a fridge is hardly proprietary.
Would it be nice to have a wiring diagram to chase an issue with or modify something? Yup
If you understand 12v and 120v wiring is it a mystery without a schematic? Nope
Is it helpful either way? Yup

For those who say they don't have a wiring diagram, I do guarantee they have a wiring schematic. Gimme a break.
Think about it...


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allen8106

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Posted: 05/23/19 06:27am Link  |  Quote  |  Print  |  Notify Moderator

When I called Jayco for drawings for my rig I got everything I asked for no questions asked. Wiring schematics for 12v and 120v, 12v and 120v load centers, fresh water plumbing, drain plumbing and roof truss layout.


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TBammer

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Posted: 05/23/19 12:26pm Link  |  Quote  |  Print  |  Notify Moderator

Maybe I need to amend my original post. I am not as cheesed about not being given a schematic, because as others noted I can work around it if I'm just careful about planning my mods. What is unacceptable to me is being lied to for 30 minutes, being told that an outlet location chart is a schematic, then being told one does not exist and then being handed off to an a**hole who finally admitted they just wont hand it out and then threatening to dox me if I post about the service department's crappy way of handling the request.


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trail-explorer

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Posted: 05/24/19 03:17pm Link  |  Quote  |  Print  |  Notify Moderator

TBammer wrote:

Mthreatening to dox me


No idea what that means


Bob

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