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 > Ramco Mirror Warning

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ThruTraffic

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Posted: 08/12/19 12:39pm Link  |  Quote  |  Print  |  Notify Moderator

I'll probably use another vendor next time.

A tour bus took off my left side mirror so I ordered a new one from Ramco. The new mirror arrived and was broken during installation.

Ramco REFUSED to sell me the part I needed to repair the mirror. They'd only sell me a new mirror; another $450.

Another note about their mirrors, they're INTENTIONALLY DESIGNED so that one can't fish a new wiring harness through the arm (I was told this by the company.). So if your wiring gets cut or breaks too short, you get to pay $450 for a new mirror instead of $.50 for a 4' piece of CAT5.

Dutch_12078

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Posted: 08/12/19 08:21pm Link  |  Quote  |  Print  |  Notify Moderator

What part did you need? I've bought replacement glass and other parts from them on several occasions over the years. I've also fished wires through replacement arms.

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* This post was edited 08/13/19 06:35am by an administrator/moderator *


Dutch
2001 GBM Landau 34' Class A
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wa8yxm

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Posted: 08/13/19 06:43am Link  |  Quote  |  Print  |  Notify Moderator

What was broken? The glass or somethign else?

IF it is the glass visit an automotive glass shop. they can fix it.


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ThruTraffic

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Posted: 08/13/19 06:53am Link  |  Quote  |  Print  |  Notify Moderator

The part that is supposed to break; they call it the ball stem. It's the plastic part between the arm and the head. The ball is also the bottom of the backing plate that holds all the motors, elements, etc. That in itself is a poor design. A part designed to break to protect the mirror components and the vehicle door should be a reasonably simple part to replace. They designed this mirror unit to die a $450 death when impacted for a part that could easily be designed to cost $5.00.

Call them, try to buy a ball stem.

I've got a brand new mirror still in the bubble wrap if anyone believes they can use it. I'm going to put it on EBay for a couple hundred bucks and see what happens. I thought about repairing it myself with a simple bolted fix but I DO want it to break where it did; better that than it be solid and twist the door frame.

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